"This greeting, a worry, a beam of light makes me feel a thousand emotions..." Recently, Jinan #90-year-old elderly handwritten thousand-word thank-you letter to praise property # Topic landed on the hot search list in the same city, this heart-warming little thing that happened between the owner and the property attracted the attention of many media, and a positive energy spread on the Internet for a while.
Jinan same city Weibo hot search list
Silently guarded, there will always be an echo.
The reporter specially found this heart-warming property company, to the person in charge of the property company briefly learned about the incident, January 7 at 19:00, the property company order team members in the daily routine park patrol, through the No. 2 building found a grandfather in the stone road, the property order team member Qiu Huaipu found that there is no street lamp nearby, he took the initiative to go forward to help the old man, and the old man refused Qiu Huaipu's request for help. But considering that the old man was old, Qiu Huaipu had been following alongside, and when the old man walked to a small road, Qiu Huaipu turned on the patrol headlights for the first time to illuminate the path, silently behind him, until he escorted the old man across the stone bridge before quietly leaving.
This silent act of paying touched the old man, and the next day the old man went to the front desk of the property to send a thank you letter of "this property is good" to Qiu Huaipu, a member of the order team. In the letter, the old man said that he had lived in the community for more than ten years, and Longhu Zhichuang Life only felt such warm service for the first time after undertaking the property management work of the community. "Today's writing of this moving book, one is to commend the love of the new property boys, but also let me be full of confidence and hope for the new property, under the management of the new property, this community must be getting better and better, more and more harmonious and warm," the old man wrote in the thank you letter.
A letter of thanks written by the old man
For the thank-you letter sent by the elderly, the relevant person in charge of Longhu Zhichuang Life said, "Longhu Zhichuang Life has just recently undertaken the property management work of the community, as a property service staff, we know that the quality of service is directly related to the comfort of the owner's life. This thank-you letter sent by Elder Sun is a particularly big affirmation for us, but also a kind of encouragement, the later Longhu Zhichuang Life will continue to uphold the concept of intimate, attentive and sincere service, to provide more safe, warm and enthusiastic property services for community residents. ”
Day and night is the standard, but also the responsibility.
The reporter learned that Longhu Zhichuang Life now serves more than 30,000 owners in Jinan, and insists on 24-hour uninterrupted standing guard and patrol throughout the year, as the first line of defense for the order and safety of the park, the staff of the order post need to remember the appearance of each owner as much as possible, so that the face-to-face greetings and guardians convey more sincerity and warmth.
"The mission is not written on the wall, but carved into the bones, melted in the blood of everyone in the organization." For more than 20 years, Longhu Zhichuang Life has always been with the "satisfaction + surprise" kind service, with a warm smile, meticulous thoughtfulness and professional service, to accompany the owners to spend every period of happy life time, to create a unique "Longhu-style happiness" for the owners.
It can be said that it is this eternal and unchanging kindness that makes every community served by Longhu full of joy, happiness and positive energy, and has also gained the wide recognition of many owners like Sun Lao.