The Spring Festival of the Year of the Tiger is approaching, the New Year flavor of the streets and alleys is getting stronger and stronger, and buying New Year goods to go home for the New Year has become a top priority. In recent years, smart home products have become popular in the New Year market, for example, ceiling lights that can adjust brightness, drying racks that automatically lift and lower, intelligent bathroom systems, etc., are considered to be trendy products that improve people's quality of life. With the holiday approaching, delivery and installation services during the Spring Festival have also become the most concerned issues for consumers.
As a one-stop service brand under Jingdong Logistics, Jingdong Service + Spring Festival does not close, its "Beijing Product" service will continue to provide all-channel high-quality door-to-door installation and maintenance integration services for home appliances and home furnishing manufacturers across the country, covering air conditioning, kitchen appliances, bathrooms, electronic locks, lamps, drying racks, fitness equipment and other categories. Jingdong Service + joint Jingdong Retail, Jingdong Logistics to establish the unique advantages of Anwei service industry, is committed to providing high-quality after-sales service for merchants and consumers, has obtained 500+ brand authorization, covering 3C, home appliances, home and other categories.
During the Spring Festival, the non-closing service cooperated with nearly 300 stores, nearly 10,000 products to support the "delivery without closing" service, Hengjie, Wrigley, Four Seasons Muge, Jiumu, Aopu, TOTO, Kohler, Lejia, Farnsha, Moen, Panasonic, Good Wife, Oribo, Panpan, NVC Lighting, OP LIGHTING, Yeelight and other well-known brands have participated, and the service area covers 129 secondary cities and 591 districts and counties.
From January 26 to February 15, consumers can purchase related categories of goods at home in Jingdong, and after placing an order, they can enjoy delivery and installation services as usual, and the staff can flexibly provide door-to-door service according to the appointment time to escort the delivery service during the Spring Festival. In addition, Jingdong Home has also launched a wealth of "goods + services" solutions for the needs of local transformation and renewal, the one-stop configuration needs of trendy furniture + home appliances, etc., coupled with the benefits of 30% minus 30 per 200 full of Beijing stickers, explosive models as low as 50%, and big-name god coupons, so that consumers can greet the Spring Festival with peace of mind, rest assured and comfortable posture.
During the Spring Festival, consumers who have problems such as goods installation service inquiries can 4006103600 timely understanding through the Jingdong national business service hotline. The mobile phone of the person in charge of Jingdong Service + National Service Outlets is opened 24 hours a day, and special personnel are arranged to accept consultations and timely feedback to ensure the normal experience of users during the non-closing period.
In addition to "delivery without closing", Jingdong Service + will not close the whole line of services during the Spring Festival in 2022, providing consumers in more than 200 cities and nearly 600 districts and counties across the country with installation, maintenance, home appliance cleaning, laundry, new energy charging pile installation and other door-to-door services as usual, and using good services to accompany consumers to spend a good year.
"Jingdong Service +" is the country's leading one-stop service platform under Jingdong Logistics, officially launched in the JD.COM first-class category in May 2018, focusing on the four major areas of 3C, home appliances, home and life, through the "self-operated + platform" model, layout to home, to the store, central factory three major service scenarios, to provide families and enterprises with installation, maintenance, cleaning, maintenance, recycling and other high-quality services, and more than 1,000 well-known brands to establish cooperative relations, with the concept of "good service, add points for life", Committed to becoming the most trusted service provider in China, so that quality service is within reach.
This article is from the financial community
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