Top news reporter Liu Yuanhuai
Recently, Nanning, Guangxi, and Bozhou, Anhui, have disclosed to the public the mobile phone numbers of leading cadres such as party and government leaders, which has aroused heated discussion in society. Some netizens praised it, and some netizens questioned whether it was a show.
Previously, incidents of publicly disclosing the phone calls of party and government leaders in many places were frequently reported in the news. After a period of heat has passed, can these calls still be called? Top journalists conducted experiments.
After the Spring Festival, the mobile phone numbers of leading cadres were made public in the two places
On February 7, the first working day after the Spring Festival, Nanning, Guangxi Province, made available to the public the telephone numbers of the principal party and government leaders and secretaries of the Discipline Inspection Commission at the city and county levels through a "Notice" published by Nanning Daily.
According to the Notice, the purpose of announcing the telephone number is to solve the problems and difficulties encountered in the development of enterprises and the landing of projects in a timely manner, and to optimize the business environment. Enterprises in the city can call at any time to reflect the problems in the business environment, and leading comrades at all levels will do their best to solve problems for enterprises.
In Bozhou, Anhui Province, the mobile phone numbers of 81 leading cadres, including the secretary of the municipal party committee and the mayor, were also made public. The relevant circular shows that this move is to further smooth the channels for reflecting social conditions and public opinions, strengthen ties with the masses and enterprises, and truly achieve "the people have called for something, and I have something to respond to."
Top news reporters found that the publication of the mobile phone numbers of the main party and government leaders has been practiced in various places for more than a decade. From the initial announcement of only a single landline number, to the later mobile phone number, and now to the announcement of mailboxes, WeChat, etc., there are more and more ways to contact leading cadres.
The Nanning leading cadres called the operator to answer the transfer
The publication of the telephone numbers of leading cadres has narrowed the distance between leading cadres and the masses and made it more convenient for the masses to reflect problems. But some netizens questioned whether this move was a show, and whether these calls could still be opened after the heat?
At 19:00 on February 10, the top reporter called Xu Hairong, member of the Standing Committee of the Guangxi Zhuang Autonomous Region Party Committee and secretary of the Nanning Municipal Party Committee, and it was a customer service staff who answered the phone. He said that the reporter did call the telephone of the Nanning Municipal Party Committee Secretary, which is the direct train of nanning city to optimize the business environment service enterprise.
Customer service personnel said that the problems reflected in the telephone will be uniformly answered by the operator, and quickly transferred to the relevant units, and will be submitted to the secretary of the municipal party committee for review on the same day, and the special class of the service enterprise through train to optimize the business environment will track and inspect the problems reflected by the masses. Subsequently, the top news reporter called other leading cadres, and all of them were answered by the operators.
A year and a half after the mobile phone numbers of leading cadres were announced, half of them were not opened
In August 2020, Feng County, Jiangsu Province, released photos and multiple contact information of the top leaders of 8 functional departments. A year and a half passed, at about 11:00 a.m. on February 19, the top news reporter called the phone of the eight top leaders, 3 of whom answered, and 1 person replied with a text message saying that he was in a meeting.
Among the 4 calls that were not answered, some were "on the call", and some prompted "The user is busy and will receive a SMS reminder for this call, please press 1 for voice messages".
The top news reporter then inquired and found that 3 of the 4 unanswered calls had been changed, and the contact information of the new director was not added locally.
Liu Xintao, director of the Feng County Administrative Examination and Approval Bureau, did not answer the phone at first, and at 12:21 he called to inquire about the situation. He said in an interview that when the phone was first announced, he received more than a dozen calls a day, "which are very few now." ”
In the past year and a half since the mobile phone number was made public, the bureau chiefs said that they can directly understand the real thoughts of the masses, which is conducive to the improvement of work. "Some processes are really slow, and no department can solve them independently." Bu Lingkui, secretary of the party committee and director of the Feng County Housing and Urban-Rural Development Bureau, said.
Does open phone calls have an impact on my job?
For the contact information of leading cadres, some netizens said that leading cadres have to deal with many things every day, will answering the phone for a long time affect their own work?
"It definitely had an impact at the beginning." Liu Xintao told the top news reporter that when the phone was first announced, some people made harassing phone calls, and some people made messy phone calls, "but most of them still really reflect the problem." ”
In Bu Lingkui's view, answering calls directly from the masses has only a good impact. "Knowing more information and understanding the psychological thoughts of the people is conducive to the development of work."
As for whether answering the phone will take up a lot of time, Liu Xintao said: "At the beginning, it will be busier, but now there are more channels to reflect the problem, the problem is solved more quickly, and the fewer people who call will not occupy too much time." ”
Opinion: It is good to be open, but it is expensive to insist
Talking about the disclosure of the contact information of party and government leaders, Gao Weixing, dean of the School of Politics and Public Administration of Zhengzhou University, said that on the surface, this is a good thing, adding another channel for the masses to reflect the problem, and is also conducive to the change of the work style of government departments.
But at the same time, Gao Weixing also believes that public contact information cannot just be a show, and it cannot be stopped after a period of time, "The key is to see if we can stick to it." ”
Gao Weixing said that there have been cases in which leading cadres' telephones have been published for a period of time, and they have not been able to connect or open up the situation that no one has answered, "It is better not to do it, no matter what kind of reflection channel is the most important or insistent."
Editors: Wu Bing, Li Yingxuan