Recently, we received a report from Mr. Qin in Guangzhou Neighborhood, saying that he had taken a fancy to a luxury homestay in Conghua, Guangzhou, with exquisite decoration and luxurious atmosphere on a certain platform! Although the price is more than two thousand, I still want to experience the "mansion" with a group of relatives and friends. Unexpectedly, when Mr. Qin's family came to this mansion, they were dumbfounded!
At the beginning of this month, Mr. Qin and his party took a fancy to a set of "selected 5-bedroom KTV holiday villas" of "Guangzhou Zhushanjian Hot Spring Homestay" on the "Where to Travel" online booking platform. And the promotional pictures of the villa are comparable to "five-star" hotels. Therefore, Mr. Qin booked a night, the cost was 2259 yuan.
But when Mr. Qin and his party came to this homestay on the evening of the 5th of this month, they couldn't believe everything in front of them.
1
The informant is Mr. Qin
Just see a relatively shabby villa
There are also cabinets open and you can see a lot of old pillows
Towels And bed linen like this
There are still many footprints on the ground
It feels like a few hundred guest houses in the countryside are not as good
Mr. Qin immediately asked for a refund of the check-out fee, but this request was rejected by the on-site staff.
The housekeeper at the scene said that he was not responsible for this matter
Just responsible for coming over and opening the door
We have to contact the merchant ourselves
Then the merchant said that he would not return
Subsequently, Friends reflected the situation to the municipal supervision department of Conghua District in Guangzhou, as well as the government of Wenquan Town, and soon, the relevant staff came to the villa involved to investigate.
In the villa, Friends saw yellowed pillows, messy sheets, upturned wooden floors, and large and small potholes on the walls, completely without the "luxurious atmosphere" of the previous promotional pictures on the online platform.
Wu Qingguang, member of the Party Committee of Wenquan Town, Conghua District, Guangzhou
Don't think about soliciting sources all day
Do your own service well
Check it out yourself
Comprehensive investigation and comprehensive rectification
I hope you take a week to rectify
If you don't rectify it, don't let this villa out
After the inspection of the villa floor by floor, the relevant person in charge of the hot spring town government asked the villa steward involved to immediately rectify the situation at the scene.
Guangzhou Conghua District Market Supervision Bureau Advertising Supervision and Management Section Jane Deputy Chief
Because you're on the scene now and you're the one in question
We will reflect the rectification opinions to you
You need to report the relevant situation to the operator in a timely manner
You are the first responsible person and have the obligation to tell
In response to the above situation, the local department said that it will effectively strengthen the management of such "homestays". After consultation, the platform finally agreed to the refund request of Mr. Qin and his party.
Source: Guangdong Radio and Television Station today's most news