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Unexpectedly, the Volvo XC60 won the first place in the monthly complaint list

In 2021, the monthly complaint list of the car quality network came out, and what was never expected was that the Volvo XC60, which has always been known for its safety, actually won the championship, and was the only luxury model that entered the top ten.

Unexpectedly, the Volvo XC60 won the first place in the monthly complaint list

Next, let's take a look at what exactly is wrong with the Volvo XC60. As volvo's sales force, the Volvo XC60 sold 65,036 units in the full year, an increase of 6% year-on-year. It is such a key model, but the user complains that the car is quietly "reduced", for example, the original vehicle should be equipped with a trunk induction door function has been quietly cancelled.

Unexpectedly, the Volvo XC60 won the first place in the monthly complaint list

For the Volvo XC60 suspected reduction problem, Volvo customer service said that the configuration is subject to the dealer's introduction, subject to the actual car, in different contexts such as vehicle modification, production date, etc., the configuration of the vehicle will also be different. See here, I don't know what everyone thinks, anyway, Xiaobian is very speechless.

Unexpectedly, the Volvo XC60 won the first place in the monthly complaint list

According to the meaning of Volvo customer service, that is, don't look at the publicity, don't look at the configuration, don't listen to any introduction, whether your car has any configuration, the important thing is to see if you buy a car! The implication is that no matter what car you get, it's which one you should get, because, under many conditions, the configuration will be different. And this difference is the car you buy. Haha, if it really sells well, it has the right to speak, and it makes sense to say anything.

Unexpectedly, the Volvo XC60 won the first place in the monthly complaint list
Unexpectedly, the Volvo XC60 won the first place in the monthly complaint list

For the Volvo XC60 reduction, Xiaobian does not want to talk more, the only thing to say is that the number of complaints in December last year was 44, and in January this year, it became 88. The data will not deceive people, only hope that Volvo can hear the voice of the user and handle it properly!

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