Under the background of epidemic prevention and control, once the Winter Olympic service guarantee vehicle suddenly fails, it will be sent to the "square cabin hospital" for "treatment". In order to do a good job in epidemic prevention work while maintaining and maintaining vehicles, BAIC Group specially set up a car "square cabin" in the area close to the venue to provide maintenance services for 330 EU7 pure electric vehicles that guarantee the Winter Olympics.
On January 21, the Olympic lane was officially opened, and service guarantee vehicles were put on the road, including 330 Beijing EU7 pure electric vehicles provided by BAIC Group. The pandemic has added new challenges to service security. During the Winter Olympics, if there is a problem with the vehicle, it will need a space that meets both maintenance conditions and epidemic prevention requirements. Referring to the form of "square cabin hospital", the support team decided to equip the service vehicle with an overhaul "square cabin".
More than three months ago, Wang Jinfeng, a technical support person at Beiqi Blue Valley Marketing Company, embarked on the road of finding a "square cabin".
"I have visited these places in the field, and I have not been so concerned about buying a house in those years!" Wang Jinfeng drew a large circle on the map of Beijing, and the "square cabin" was selected from more than 60 existing 4S stores in the city, and he had to walk more than 20,000 steps every day to visit the venue.
He explained that in addition to being close to the venue, the size of the venue, facilities, personnel, and maintenance capabilities must meet certain conditions. If there is a problem with the guarantee car, it can basically be sent to the square cabin for "treatment" within two hours.
With the venue, how to meet the epidemic prevention conditions? According to the previously designed plan, once the vehicle has a problem, it needs to be killed three times, including driving the vehicle into the paint room for one hour of high temperature baking at 60 degrees Celsius. During the maintenance period, all maintenance workers wear a full set of protective clothing and use special tools and accessories. Considering the risk of the epidemic, the maintenance masters ate and lived in the "square cabin", did not have contact with the outside world throughout the whole process, and insisted until the end of March.
During the Winter Olympics, BAIC Group formed a service guarantee team of more than 200 people in R&D, quality, consulting and other links to provide product, technical and service support. Service support personnel are on duty 24 hours a day, renting uniformly near the service site, ensuring that work and life are two points and one line, and do not contact other social personnel.
As a vehicle technical engineer, Xing Longlong's job can be said to be to "escort" the cars used in the Winter Olympics. Before the 330 electric vehicles arrived in Beijing for delivery, he had checked three wheels; after delivery, he had checked three more wheels. Although 330 electric vehicles are outside, the support team is online all day. The big data platform will summarize the monitoring data of these vehicles every two hours, and Xing Longlong will judge whether assistance and intervention are needed based on data such as the status of the vehicle's power battery. His mobile phone also has the phone of more than a dozen driver captains, and the driver will find him as soon as he has a problem, and he will also communicate and explain one by one.
"Every link can't be sloppy, it's really not easy for everyone. But the Winter Olympics is a major event for the country and a big event for our Beijing, and I can contribute to it, which is my pride! Xing Longlong said.
For more information, please pay attention to the Winter Olympics.
Client The Winter Olympics | Reporter Cao Zheng
Edited by Kang Dian
Process Editor Wu Yue