On January 20, 2022, the China Banking and Insurance Regulatory Commission held the second regular press conference of the banking and insurance industry in 2022: the banking and insurance industry fully served the Beijing Winter Olympic and Paralympic Winter Games. The transcript is as follows:
Zhang Zhongning, Deputy Director of the General Office of the China Banking and Insurance Regulatory Commission
Zhang Zhongning:
Dear journalists, good afternoon! Because of the epidemic prevention and control of this conference, we changed a venue, the publisher and all the media friends, the conditions are limited, please forgive me. Welcome to the 279th regular press conference of the banking and insurance industry. Bidding for and hosting the Beijing Winter Olympics and Paralympic Games is a major strategic deployment made by the Party Central Committee with Comrade Xi Jinping as the core. General Secretary Xi Jinping pointed out that the Beijing Winter Olympics is a major landmark event at an important historical node in the mainland, and an important opportunity to show the national image, promote national development and invigorate the national spirit. Running well the Beijing Winter Olympic and Paralympic Winter Games is a major event of the party and the state and a solemn commitment of the mainland to the international community. With a high sense of political responsibility and historical mission, the CBIRC system and banking and insurance institutions have implemented the spirit of General Secretary Xi Jinping's important speech on the Winter Olympic and Paralympic Games into all aspects of financial service protection, innovated the financial service model of the Winter Olympics, accurately matched the financing needs of venues and infrastructure construction, strengthened the construction of event bank outlets, and launched customized insurance products. At present, positive progress has been made in all aspects of the work, and full preparations have been made in all aspects. Like other aspects of the work, we have completed the preparatory work in financial services. How is the progress of the work in this regard, what kind of state is it at present, and what aspects of our services we have, I think everyone will pay more attention to a. Today, we are very pleased to invite Mr. Li Mingxiao, Secretary of the Party Committee and Director of the Beijing Banking and Insurance Regulatory Bureau; Mr. Liu Jin, Deputy Secretary of the Party Committee, Vice Chairman and President of the Bank of China; and Mr. Wang Tingke, Deputy Secretary of the Party Committee, Vice Chairman and President of the Chinese Insurance Bureau. Ask them to introduce the relevant situation of the banking and insurance industry in fully serving the Beijing Winter Olympics and Paralympic Games. Next, we invite three publishers to make briefings, first of all, Director Li Mingxiao.
Li Mingxiao, Secretary of the Party Committee and Director of the Beijing Banking and Insurance Regulatory Bureau
Li Mingxiao:
Dear friends from the media, good afternoon! With 15 days to go until the opening of the Winter Olympics, the preparations are basically ready. Running the Beijing Winter Olympic and Paralympic Games well is a major event for the party and the state, and it is also an important opportunity to review the service guarantee capabilities of the capital's financial industry. Guided by General Secretary Xi Jinping's important deployment of the preparations for the Winter Olympic Games, the Beijing Banking and Insurance Regulatory Bureau conscientiously implements the work requirements of the Banking and Insurance Regulatory Commission, the Beijing Municipal Party Committee and the Beijing Municipal Government, takes the initiative to dock the needs of the Leading Group for the Winter Olympic Games and the Beijing Winter Olympics Organizing Committee, aims to create a convenient, efficient, green, safe, and scientific and technologically intelligent financial service environment, and adheres to the first good standards to do a good job in financial service protection. The Party Committee of the Bureau set up the Winter Olympics Supervision service guarantee leading group for the first time, and the members of the team led the team to inspect the preparations of the Winter Olympic outlets and other on-site inspections for many times, provided exclusive supervision services for the official cooperation institutions of the Winter Olympics such as the Bank of China and the People's Insurance Company according to actual needs, and guided the banking and insurance industry institutions in Beijing to tilt credit resources, innovate financial products, improve service quality, and add financial strength to the "City of The Two Olympics". Up to now, the Beijing Banking and Insurance Regulatory Bureau has quickly approved the establishment of 4 Winter Olympic bank outlets, reviewed and filed 30 exclusive insurance clauses for the Winter Olympics, and the overall financing scale of the Beijing banking industry to support the construction of Winter Olympic venues and supporting infrastructure has exceeded 78 billion yuan.
Let me briefly introduce the overall situation: First, ensure credit support and accurately match the financing needs of infrastructure construction. In the early stage of the preparations for the Winter Olympic Games, we will guide banking institutions to open up green channels, simplify approval procedures, improve service efficiency, and ensure that Olympic-related loans are issued in a timely and full amount. At present, the overall financing scale of Beijing's banking industry to support the construction of Winter Olympic venues and supporting infrastructure has exceeded 78 billion yuan, and 34.07 billion yuan has been actually invested, and the balance of financing is 24.211 billion yuan. Among them, the balance of financing to support the construction of Winter Olympic venues and supporting infrastructure construction was 2.963 billion yuan and 20.564 billion yuan respectively, and the balance of financing for ice and snow industry projects supporting the Winter Olympics was 684 million yuan. The 8 competition venues and 16 non-competition venues supporting the new construction and renovation have all been delivered to the Winter Olympic Organizing Committee, and 31 supporting infrastructures have been put into use. Second, innovative products and services, with exclusive financial services to warm the ice and snow event. In the preparatory stage of the Winter Olympic Games, guide key banking and insurance institutions to set up a financial services leading group and service guarantee team for the Winter Olympics, and fully mobilize and do a good job in the construction of networks during the Games, the construction of payment environment, epidemic prevention and control, complaint mediation, operation and maintenance guarantees, and other work. For example, the construction of Winter Olympic bank outlets to achieve full coverage of bank outlets in the core security area and personnel gathering area; equipping all Olympic-related hotels with "financial managers" to coordinate the construction of hotel payment scenes and service guarantees; tailoring the "Winter Olympics exclusive insurance plan" to accurately dock the needs of the Winter Olympics in terms of protection scope and claims services; establishing a Winter Olympic consumer insurance complaint response mechanism of "one-point access, receipt of complaints, and transfer of services" to ensure that complaints and disputes are resolved safely and quickly. Third, inherit the spirit of the Winter Olympics and help the ice and snow industry continue to flourish. Closely follow the strategy of sports power, guide institutions to actively innovate products and services based on the development of new formats and new scenes of the ice and snow industry, and use the "winter" wind to promote the sustained and vigorous development of the "ice and snow +" industrial economy. On the one hand, we will study special interest rate policies and exclusive insurance protection clauses, focusing on financial support and services for high-quality enterprises in the ice and snow industry and the post-game transformation and utilization of venue facilities. For example, since 2020, various property insurance companies in Beijing have designed and launched more than 50 ice and snow industry-related insurance products, providing a total of more than 320 billion yuan of risk protection. On the other hand, it actively integrates into the "two-wheel drive" pattern of Beijing's science and technology culture, promotes the wide application of new technologies in the fields of "ice and snow + culture" and "ice and snow + digital technology", and promotes the integration and development of business formats. Fourth, adhere to the epidemic prevention line, and promote the epidemic prevention of the event and the epidemic prevention of the industry as a whole. Putting epidemic prevention and control in a prominent position, since last year, 15 special documents have been issued successively, and nearly 400 outlets within the jurisdiction have been carried out surprise spot checks, urging the industry to consolidate the dual main responsibilities of epidemic prevention and control and financial services, and building a solid front-line epidemic prevention barrier. For example, all channels of bank outlets in the core guarantee area must pay cash in the original new coupons to purify the cash circulation environment from the source; vigorously promote the construction of barrier-free environments, provide characteristic sign language services, and provide undifferentiated financial service guarantees for special groups; comprehensively strengthen employee epidemic prevention management, protection training and psychological counseling, and focus on enhancing the emergency handling ability of special scenarios and the ability to quickly handle abnormal businesses.
Recently, there have been locally confirmed cases in Beijing, and the situation of epidemic prevention and control is grim. The Beijing Banking and Insurance Regulatory Bureau recently issued a special document urging banking and insurance institutions in Beijing to comprehensively strengthen epidemic prevention and control, and establish a time-of-game service guarantee mechanism that is organically connected, smoothly operated and responds quickly. At present, 56 bank workers have entered the security red line to provide on-site services. Tomorrow, that is, the 21st, Yanqing Winter Olympic Village will begin closed-loop operation, when another 22 comrades will enter the closed loop to provide on-site services. In Beijing, 81 people have been stationed in various venues, traffic stations, and designated hospitals, including 29 people who have been stationed in venues outside the closed loop, and 8 people will be stationed in the closed loop venue on the 23rd, that is, this Sunday, to provide nearly 2 months of fully enclosed on-site claims services. These efforts have received strong support and help from the Head Office of bank of China and Chinese Insurance Group, which came to attend the press conference today, and we are now fully prepared to provide professional, high-quality, safe and convenient financial services for participating athletes, coaches, IOC work teams and global media to welcome the opening of the Winter Olympics. I would like to take this opportunity to wish the Beijing Winter Olympics and Paralympic Games a complete success, thank you!
Thank you, Director Li, and then you have President Liu Jin.
Liu Jin, Deputy Secretary of the Party Committee, Vice Chairman and President of the Bank of China
Liu Jin:
Dear journalists, good afternoon! In another 15 days, the world-renowned 24th Winter Olympic and Paralympic Winter Games will be held in Beijing. General Secretary Xi Jinping said in his New Year's message: "The world looks forward to China, and China is ready. "As the sole banking partner of Bank of China for this Winter Olympics, all our preparations are ready. Since last year, bank of China has made a lot of preparations for the warm-up of the Winter Olympics, we held the 300-day countdown to the Winter Olympics, the 100-day countdown theme activity, the Beijing Winter Olympics Tinder display activity, and the BOC's Winter Olympics financial services launch ceremony, which I also presided over on the spot. We also signed up Freestyle SkiIng World Champion Gu Ailing as an image spokesperson, inviting the national gymnastics team to share the experience of the Tokyo Olympic Games and continue to support the Olympic Day activities. We are also preparing for the 4th CIIE "Winter Olympic Carnival", sponsoring the Shanghai leg of the ISA City Cross-Country Skiing China Tour and so on. After so many warm-ups, our long-awaited moment is coming. With full enthusiasm and exquisite service, CJC will welcome Olympic athletes, media friends and friends from all walks of life from all over the world. Since the signing of the contract between our bank and the Beijing Winter Olympic Organizing Committee in July 2017, Bank of China has resolutely implemented the decision-making and deployment of the Party Central Committee and the State Council, kept in mind the commitment of the Partners of the Winter Olympic Games, given full play to the advantages of globalization and integration, and coordinated the financial services of the Winter Olympics with the strength of the whole bank. We have the confidence and ability to hold a "simple, safe and wonderful" Winter Olympics event for the mainland, do a good job in financial services and contribute financial strength. At today's press conference, I would like to share with my journalist friends in five sentences the services carefully prepared by bona fide for the Winter Olympics.
First, financial services are everywhere. Bank of China has set up 5 offline outlets in the Olympic Village and Broadcast Center in Beijing and Zhangjiakou, deployed self-service equipment such as smart counters, ATMs and self-service exchange machines in Bird's Nest, large family hotels and closed-loop management hotels, and relied on online channels such as online banking, telephone banking, mobile banking, and CALL CENTER to provide all-weather and omni-channel financial services available to all Olympic-related institutions and personnel. In the second sentence, financial innovation is wonderful. With the strong support of regulators and the Winter Olympic Organizing Committee, the Bank has continued to promote business innovation, formulated and announced the financial service plan for the Winter Olympics, optimized business processes such as account services, cash exchange, payment settlement, balance of payments declaration, etc., and improved the financial service experience of overseas institutions and individuals. In addition, around the themes of "Smart Winter Olympics" and "Science and Technology Winter Olympics", the Bank has fully demonstrated the achievements of digital transformation and scientific and technological innovation in the process of building a payment environment, piloting digital yuan and building smart outlets. In the third sentence, green finance runs through the whole process. Bank of China resolutely implements the requirements of General Secretary Xi Jinping's green Olympic Games, runs the concept of green development through the entire process of financial services, and strives to reduce carbon emissions in terms of network construction, business operations, and personnel life through green design and construction, optimization of business processes, use of green energy, improvement of resource recycling and other measures, and formally promises to the whole society that our bank will serve all carbon emissions generated in the process of the 2022 Beijing Winter Olympics and Paralympic Winter Games to neutralize and achieve net zero emissions. In the fourth sentence, the service team is full of elites. From multiple dimensions such as political outlook, professional ability and foreign language proficiency, our bank has selected more than 200 business elites from the bank's 300,000 employees to form a financial services team, with an average age of 29 years old, 85% of CPC members and members of the Communist Youth League, 97% of whom have a bachelor's degree or above, and 92% of whom have one or more proficient foreign language skills. They will show the world a good image of Chinese finance. Fifth, epidemic prevention and control is heavier than Taishan. We have deployed professional killing equipment in the outlets, with no dead ends and full coverage; at the counter, our bank uses different machines and tools for collection and payment, and the revenue and expenditure are two lines; through the optimization of the process of self-service equipment, the cash received will not be paid cyclically, and the cash will be controlled to the maximum extent to become the vector of virus transmission. At the same time, we have formulated special emergency plans and epidemic prevention plans, carried out comprehensive and sufficient pre-competition drills and tests, and taken multiple measures to ensure business continuity and stability during the Winter Olympics.
While doing a good job in financial services for the Winter Olympics, Bank of China actively supports the sustainable and high-quality development of ice and snow sports and the ice and snow industry. Up to now, bank of China has invested more than 30 billion yuan in loans for ice and snow projects in more than ten provinces, municipalities and autonomous regions. Issued 8 winter Olympic ice and snow theme series of bank card products, sales of winter Olympic precious metal licensed goods, BOC Hong Kong and Macau branches respectively issued exquisite Hong Kong dollars, Macao winter Olympic commemorative banknotes. Sponsor and support a series of Winter Olympic warm-up activities, international events and public ice and snow activities, through a variety of themed products and engaging experience activities, to provide the public with close contact with ice and snow, participate in the Winter Olympics convenience. General Secretary Xi Jinping said in his New Year's message: "Let more people participate in ice and snow sports, which is also the meaning of the Olympic movement." "The Bank of China will continue to support ice and snow sports, with financial services, financial scenes to drive 300 million people to the ice and snow, we have shouted a loud slogan: "Ice and snow, find the Bank of China!" "On February 4, the grand opening of the Beijing Winter Olympics coincided with the Lunar New Year. On February 5, the first day after the Spring Festival, Bank of China will celebrate its 110th anniversary. Ice and snow blend with the New Year, and the BOC celebrates the Winter Olympics. The Chinese people are willing to work with the Winter Olympic athletes at home and abroad and media friends to look forward to the complete success of this ice and snow Olympic event! Thank you!
Thank you, President Liu. Below there is President Wang Tingke.
Wang Tingke, deputy secretary of the party committee, vice chairman and president of Chinese Protection
Wang Tingke:
Dear media reporters, good afternoon! Thank you very much for your long-term concern and support for the Chinese Min insurance group, and on behalf of the Chinese min insurance group, I will make a brief report to you on the work related to the insurance protection service of the Winter Olympics. Chinese Insurance Group became the official partner of the Beijing 2022 Winter Olympic and Paralympic Winter Games on December 5, 2019, which is the second time that we have joined hands with major national events and started a new journey of serving the Olympic Games after the 2008 Beijing Olympic Games, Chinese the 2010 Guangzhou Asian Games and the 2019 Wuhan Military Games. In order to thoroughly implement the spirit of General Secretary Xi Jinping's important speech on making every effort to do a good job in the preparations for the Beijing 2022 Winter Olympic and Paralympic Games, as well as the spirit of the special meeting of the China Banking and Insurance Regulatory Commission on studying and deploying the financial service guarantee work of the Beijing Winter Olympic Games, Chinese Min insurance group has specially established the "Winter Olympic Games Leading Group", which has set up five groups under it, including cooperation promotion, comprehensive coordination, sponsorship rights, VIK management, and customer service, to comprehensively do a good job in the insurance protection service of the Winter Olympic Games. According to the actual needs of the Beijing Winter Olympic Organizing Committee, Chinese Insurance Group tailored four types of insurance products for each group of the Winter Olympic Games, covering automobile insurance, property insurance, liability insurance, and personal accident insurance, opened an exclusive seat for the Winter Olympics, provided customers with 7 * 24 hours of bilingual services in Chinese and English, ensured that the Winter Olympic telephone had priority access to exclusive seats, and deployed family seats to form a remote emergency backup team to effectively prevent the risk of the epidemic.
According to the risk characteristics of each venue of the Winter Olympics and the needs of actual insurance service personnel, under the premise of strictly abiding by the epidemic prevention policy of the Beijing Winter Olympic Organizing Committee, various professionals were drawn from Beijing and Hebei branches to form a claim service team during the Winter Olympic Games to ensure that the claims service work during the game was foolproof. Up to now, PICC Property & Casualty insurance has dispatched 113 claims personnel to 22 venues, 25 Olympic designated hospitals and 4 traffic stations to be stationed on the front line, of which 39 claims personnel will spend the Spring Festival and Lantern Festival in a closed loop to carry out the full closed claim service for more than two months. Based on the consideration of epidemic prevention and control, during the game Chinese Insurance will carry out online claim settlement services through "Ten Clouds" to create "Ice and Snow Winter Olympics, Warm Service". The "ten clouds" are: command and dispatch on the cloud, voice navigation on the cloud, self-service claims on the cloud, collaborative claims on the cloud, butler service on the cloud, full entrustment on the cloud, human injury mediation on the cloud, humanistic care on the cloud, direct compensation service on the cloud, and consultation on the big case on the cloud. Relying on the Winter Olympic Insurance Service Command Center, the game-time claims realize functions such as video command and dispatch, remote determination of insurance liability, and online consultation of major cases to ensure that the closed-loop management requirements are in place. Combined with the requirements of epidemic prevention, in order to ensure the continuous filing of the on-site claims service personnel, high-quality and efficient completion of the Winter Olympics claims service, the formation of claims service personnel online and offline, inter-provincial multi-layer backup scheme in the province. At present, the winter Olympic insurance service work has entered the stage of all-out sprint, with a glorious mission, arduous task and heavy responsibility. Chinese Min insurance group will devote itself to the insurance service work of the Winter Olympics with the spirit of waiting for no time and only racing against the clock, and provide high-quality insurance services for the Beijing 2022 Winter Olympics. Thank you!
Thank you Mr. Wang, thank you to the publishers. In the current situation of epidemic prevention and control is very severe, do a good job in the financial services of the Winter Olympics and The Winter Paralympic Games, whether it is for the Beijing Banking and Insurance Regulatory Bureau, the regulatory authorities, or financial institutions such as the Bank of China, Chinese Min Insurance Group, it is not a small challenge, from the introduction of several publishers just now, you can understand that doing a good job in the preparatory work can be said to be everything in detail, and has encountered many new situations, there are many new difficulties, and it is not the same as hosting such large-scale events in the past. There are some new challenges. Let's move on to the media to see what questions you have about the three publishers doing a good job in this regard, and welcome to raise your hand.
China News Service:
Hello, I am a reporter for China News Service. The epidemic has increased the difficulty of organizing and organizing the Current Winter Olympic Games, please ask the Beijing Bureau, what innovative measures and advanced experiences does Beijing's banking and insurance industry have in overcoming practical difficulties and serving the Current Winter Olympic Games? Thank you.
Thank you for your question. Running the Beijing Winter Olympic and Paralympic Winter Games well is a solemn commitment of the mainland to the international community, and the mission of ensuring financial services for the Winter Olympics is glorious and of great significance. The Beijing Banking and Insurance Regulatory Bureau focuses on strengthening regulatory services and policy support, guiding the banking and insurance industry to practice the concept of running the Olympic Games, focusing on practical difficulties, coordinating industry resources, exploring diversified innovations, and ensuring the completion of various service guarantee tasks with high quality and high standards.
The first is to innovate the credit financing model. Venue and infrastructure construction are the main areas of credit funding. Bank of China Beijing Branch led six banks to form a syndicate to raise a syndicated loan of RMB2.578 billion for the Yanqing Competition District Government and Private Capital Cooperation (PPP) project. The project is the only Winter Olympics planning project in Yanqing Competition Area for market-oriented financing, and its financing plan covers the construction period of the Winter Olympic Village, Mountain News Center and supporting facilities, the full-cycle demand of the Olympic service period and the post-game operation period, and provides comprehensive financing solutions including project loans and renovation loans, accumulating valuable experience for the financing services of PPP projects in the domestic sports industry.
The second is to provide captive insurance protection. Actively docking the risk protection needs of the Winter Olympic Organizing Committee, tailoring four exclusive insurance schemes for the Winter Olympics: comprehensive liability insurance, property insurance, automobile insurance and accident health insurance, fully meeting the risk management needs of pre-game, in-game and post-game stages, and giving exclusive policies in terms of protection scope and claims services. For example, the risk of the new crown pneumonia epidemic is included in the scope of protection, and the exclusive new crown pneumonia life insurance clause for the Winter Olympics is developed to provide insurance protection for death, medical expenses, emergency rescue costs, etc. caused by the new crown pneumonia. Issued special documents to strengthen the winter Olympic car insurance service, requiring property insurance institutions to handle insurance extensions for service vehicles during the Beijing Race in accordance with the law to avoid duplicate insurance applications and duplicate claims; open a green channel for car insurance claims, improve the efficiency of claims, and strive to ensure the uninterrupted operation of service vehicles during the race. Up to now, the Beijing Banking and Insurance Regulatory Bureau has efficiently completed the review and filing of 30 exclusive insurance clauses for the Winter Olympics, guided insurance institutions to provide all-round car insurance protection for more than 4,000 service vehicles of the Winter Olympic Organizing Committee, and provided accidental injury and accidental injury medical insurance protection for more than 9,000 staff, volunteers, coaches and athletes of the "Meet in Beijing" series of test matches, with an insurance amount of 10.855 billion yuan.
The third is to empower science and technology to improve the digitalization and intelligence of financial services. In recent years, the Beijing Banking and Insurance Regulatory Bureau has made great efforts to promote the interconnection of big data between banks, governments and enterprises and the construction and application of financial platforms, and significantly improved the online and intelligent level of public financial services in Beijing, such as the "collision and quick compensation" traffic accident rapid handling mechanism, which will significantly improve the efficiency of traffic accident handling and insurance claims during the Winter Olympics, reduce offline contact, and reduce the risk of epidemic transmission. At the same time, the guidance institution innovates and optimizes the construction of the payment environment, promotes the deep integration of the digital yuan and the characteristic scenes of the Winter Olympics, and achieves full coverage of seven major scenarios such as medical and health care and transportation. Enrich the channels for the use of digital yuan through intelligent self-service machines, ski gloves, special badges of the Winter Olympics, smart watches and other equipment. A few days ago we went to the outlet site inspection, and it was really very good, very distinctive, and has a strong Olympic atmosphere. Vigorously promote online services such as "cloud outlets" and "cloud claims", such as embedding insurance claims services into the official mobile application of the Winter Olympic Organizing Committee "Winter Olympic Pass", providing contactless claims services to meet the needs of closed-loop management and epidemic prevention and control.
The fourth is to create a convenient and intimate front-line financial service environment. Major banking and insurance institutions have set up special service guarantee teams for the Winter Olympics, covering designated hotels, designated hospitals, key business districts and other areas, covering payment construction, epidemic prevention and control, complaint mediation, operation and maintenance protection and other fields, while protecting basic financial services, fully meeting the actual needs of special groups and foreigners. Because the Winter Paralympic Games will be held after the Winter Olympics, we will provide services for the majority of disabled athletes and people with special needs, so we vigorously promote the construction of barrier-free facilities, more than 4,000 bank outlets in Beijing have achieved barrier-free environment standardization, applicability and system standards; including bank counters in the establishment of the Winter Paralympic Games, business halls to provide wheelchairs that can be lifted, etc., these considerations are very meticulous. Efficiently complete the construction of new payment needs for closed-loop management, provide cash, digital yuan, bank cards and other payment methods and foreign exchange services in the closed-loop and red-line areas, and fully protect the payment needs of foreigners during their stay in China. At present, more than 98% of ATMs in Beijing can handle foreign currency bank card withdrawal business.
The fifth is to actively explore the innovation of financial services for the ice and snow industry in the "post-Winter Olympics" era. Give full play to the functional advantages of the Beijing Municipal Loan Service Center, strive to achieve one-stop financial services and municipal services for small and micro enterprises in the upstream and downstream of the ice and snow industry chain, and focus on supporting financial support for the post-game transformation and utilization of Winter Olympic venues and supporting infrastructure, ice and snow sports production and consumption, sports events, sports and leisure. Relying on Beijing's "double creation" advantages, make good use of cultural loans, creative loans and other characteristic financial service solutions, deeply tap the potential of scientific and technological financial services, and promote the vigorous development of the "ice and snow +" related industries. For example, support the integration and development of ice and snow sports and cultural performances, creative design of sporting goods and derivatives, exhibition advertising, film and television, etc.; support new formats and new scenes such as "5G+8K+ ice and snow event broadcasting" and "big data + ice and snow sports analysis", and drive the digital and intelligent development of the ice and snow industry. Innovate insurance products and services to expand insurance coverage. Since 2020, four property insurance companies in Beijing have launched a total of 53 ice and snow-related insurance products, providing a total of 320.864 billion yuan of risk protection, covering more than ten types of insurance such as venue public liability insurance, organizer liability insurance, skier accident insurance, professional athlete accident injury insurance, etc., providing comprehensive risk protection for various groups such as venue construction and operation, event organization, equipment manufacturing, and ice and snow sports participants. Some banking institutions also provide employment positions for university graduates such as Winter Olympic volunteers and interns, inheriting the culture of the Winter Olympics and carrying forward the spirit of the Winter Olympics with practical actions. What is particularly emphasized here is that in the "post-Winter Olympics" era, we must focus on guiding more ordinary ice and snow enthusiasts to participate in ice and snow sports, and guide finance to vigorously support the development of the ice and snow industry, which is also the financial service field that we will focus on researching and promoting in the next step. In response to the epidemic, the mainland's general strategy of "external prevention of imports, internal prevention of rebound" and the general policy of "dynamic clearance" are still effective. We have the confidence and determination to ensure and serve the Beijing Winter Olympic Games well, and contribute to the hosting of a wonderful, extraordinary and outstanding Olympic event!
Thank you, Director Lee. We can appreciate that at present, the relevant preparations for the Beijing Winter Olympic and Paralympic Games have been prepared, and many measures are very convenient, which is beneficial to athletes and participants, and can successfully complete the Games. I would now like to invite friends from the media to continue to ask questions.
CCTV Central Broadcasting:
Hello, I am a reporter from the Central Radio and Television Corporation. Governor Liu Jin, you mentioned this financial innovation when you introduced, please introduce what financial innovation products and services are there this time, and what other situations of the Bank of China have characteristics? Thank you.
Thank you for your question. When it comes to the Bank of China, everyone's impression is internationalization and globalization. In China's financial industry, BOC's internationalization and globalization characteristics are the most distinctive. Our overseas institutions cover 62 countries and regions, about 1/4 of the assets are overseas, and about 1/5 of the profits come from abroad. As the official banking partner of the 2008 Beijing Olympic Games and the official banking partner of the 2022 Winter Olympic and Paralympic Winter Games, we are a veritable "double Olympic bank". I hope that through today's press conference and the dissemination of journalists and friends, the image of our Bank of China as a "double Olympic bank" can be more deeply rooted in the hearts of the people, and the feelings of bank of China serving the Olympic Games, spreading friendship and peace, and helping civilizations to learn from each other can be more widely recognized by society. Compared with 2008, this service to the Winter Olympics and Paralympics has many new features, specifically four characteristics: First, the coverage is wide. We have set up a financial services team of more than 200 people for the Winter Olympics, 5 temporary outlets in the Winter Olympic Village, the Main Media Center, the Mountain News Center, the Mountain Broadcast Center and other venues in the competition area, and also established 4 self-service areas, as well as various online channels and tools to provide the best financial services for participants from all over the world. The establishment of these temporary outlets and service areas has been given careful guidance and efficient approval by the Banking and Insurance Regulatory Commission and the Beijing and Hebei Banking and Insurance Regulatory Bureaus. Take the Beijing Main Media Center Branch as an example, this branch has 26 people and is composed of the head office and the most professional service personnel of each branch. Whether athletes, government officials or media friends, as long as they enter the "red line area" of the Olympic Games, the financial services of the Bank of China are available everywhere. Second, multilingual communication. Our service team of more than 200 people can communicate and serve on site in nine languages, including English, French, German, Italian, Spanish, Russian, Arabic, Japanese, and Korean. This is a major feature of the Bank of China. We now have more than 300,000 people in the bank, more than 20,000 graduates majoring in English, and more than 2,000 people in small languages. Therefore, whether it is to serve the Winter Olympic Games, or the recent Shanghai Expo, Hainan Consumer Expo, Kunming World Diversity Conference, etc., these major events we have a group of young handsome men and little beauties fluent in foreign languages, which have been highly praised by guests from all over the world. Third, foreign currency and cross-border services are well prepared. Under the strong guidance and support of the People's Bank of China, the Banking and Insurance Regulatory Commission, the State Administration of Foreign Exchange, the State Administration of Taxation and the Winter Olympic Organizing Committee, we have formulated an exclusive service plan for the Winter Olympics, further optimized the business processes of the Winter Olympics account services, settlement and sale of foreign exchange, cross-border remittances, etc., provided 28 kinds of foreign currency cash services, digital yuan services, 24-hour self-service banking services, self-service foreign exchange services, etc. during the games, and provided 9 kinds of foreign language consulting services through 95556, and the on-site outlets implemented 12-hour operation according to the characteristics of the game. All of these cross-border business, foreign exchange settlements and import and export related financial services are all ready. Fourth, epidemic prevention and control. The epidemic prevention and control around the Olympic venues is the highest level of epidemic prevention and control at present, and the Beijing Municipal Party Committee and Municipal Government and the Winter Olympic Organizing Committee have put forward clear requirements. All financial services of Bank of China, from personnel to facilities to outlets, are strictly implemented in accordance with the requirements of epidemic prevention and control to ensure that no problems occur in the process of financial services. It can be said that many of the means and measures for epidemic prevention and control of the financial services of the Bank of China in the Winter Olympic venues are not available in general outlets, and there are many innovative things. For example, the two channels of cash in and out, different machines, to prevent the risk of epidemic through the cash channel. There are also many measures that we have innovated in the process of preparing for the Winter Olympics, which has created conditions for improving the service of all outlets in the country and the prevention and control of the epidemic after the Winter Olympics. Therefore, our support for the Winter Olympics is service and payment, but at the same time we also have gains and improvements, and after the Winter Olympics, we believe that the epidemic prevention and control, facilities and equipment, and service levels of all branches of the bank will have a big improvement. Thank you!
Thank you President Liu, from his response just now we also get inspiration, after the opening of the Winter Olympic and Paralympic Winter Games on February 4, there should be financial services in the venue and on the field, and there will also be wonderful in our industry. Let's move on to questions.
China Banking and Insurance News:
Hello, I am a reporter for China Bank insurance newspaper. Would you like to ask Chinese Minsheng Insurance Group to introduce the progress of protection for the Winter Olympics and what exclusive financial services are available? Thank you.
Chinese Minmin Insurance Group, as a "double Olympic" insurance and also as a financial central enterprise, actively implements the spirit of the special meeting of the Banking and Insurance Regulatory Commission and innovates to do a good job in the insurance protection service of the Winter Olympics. I would like to make three points: First, in accordance with the relevant requirements of the IOC's Host City Contract for insurance, Chinese Insurance Group provides insurance protection for the Beijing 2022 Winter Olympic and Paralympic Winter Games, including property insurance, liability insurance, personal insurance, vehicle insurance and so on. At present, in addition to car insurance is still issuing bills, property insurance, liability insurance, life insurance, etc. have completed the work of issuing bills, and the next step will enter the stage of service during the race. Second, Chinese Min insurance group fully considered the risk characteristics of the Winter Olympics, based on the risk management requirements of the Current Winter Olympic Games, formulated exclusive insurance products for the Winter Olympic Games and the Winter Paralympic Games. For example, the Winter Olympics liability insurance policy and the life insurance policy have been customized and developed in accordance with the principle of "full insurance should be guaranteed", and various risks that may be faced in the process of holding the Winter Olympic Games are comprehensively considered. The commercial version of the Winter Olympics travel insurance coverage, in addition to covering general accident medical treatment and death liability, also provides 1 million new crown pneumonia death protection, 500,000 new crown pneumonia medical protection and 1 million rescue cost protection. Non-registered persons participating in the Beijing Winter Olympic Games can apply for insurance themselves through the insurance link issued by the Beijing Winter Olympics Organizing Committee. According to the characteristics of the Winter Olympics, the Winter Olympics Motor Vehicle Insurance has formulated an exclusive underwriting plan to fully cover the risks that the Beijing Winter Olympic Organizing Committee may face. In order to fully implement the requirements of "simple, safe and wonderful" competitions, Chinese Insurance opens a special channel for Winter Olympic vehicles, and the insurance period can be underwritten on a daily basis according to the time of each car serving the event. Third, Chinese Minmin Insurance Group is led by innovation and uses the power of insurance technology to integrate into the Winter Olympics scene. Based on the consideration of epidemic prevention and control, reflecting the concept of the Science and Technology Olympics, the "Ten Clouds" online claim settlement initiative was launched to create a "ice and snow Winter Olympics, warm service".
The "Ten Clouds" include:
First, cloud command and dispatch, combined with the requirements of the epidemic, the match-time claims rely on the Winter Olympic Insurance Service Command Center to achieve functions such as video command and dispatch, remote determination of insurance liability, and online consultation of major cases, greatly compressing the claim processing time and ensuring that the closed-loop management requirements are in place.
The second is cloud voice navigation, in order to ensure that the Winter Olympics customers quickly report the case after the accident, in the 95518 intelligent voice navigation to add the Winter Olympics exclusive service node, customers dial 95518 to say the Winter Olympics related voice can skip the conventional voice navigation prompts, directly into the Winter Olympics exclusive service agent group.
Third, self-service claims on the cloud, in order to implement the requirements of epidemic prevention and control during the game, customers can realize online reporting, photo uploading, video claims and other functions through PICC's online claims tool after insurance, so that customer experience and satisfaction can be further improved.
The fourth is the cloud collaborative claims, in view of the current situation that the claim service personnel in the venue cannot enter the high-risk area for on-site investigation during the game, the "Winter Olympics Association Compensation APP" has been customized for the staff of the high-risk area of the venue. Through the APP, the staff can assist the company's claims adjusters to upload photos and submit claim documents, which greatly compresses the statute of limitations for case processing.
Fifth, the cloud butler service, for the relevant personnel to provide customers with one-on-one exclusive online butler service, online butler team according to the "intimate, active" working principle, the whole process to guide customers to handle the case, understand and grasp the needs of the service object, guide the parties to deal with the accident, answer customer questions, coordinate and solve the process problems encountered by customers in the claim.
Sixth, the whole process of entrustment on the cloud provides full entrustment services for the beijing Winter Olympic Organizing Committee customers to handle the whole process of case handling. The company entrusted the whole process to the team to let the Beijing Winter Olympic Organizing Committee "rest assured, let go" working principle, involving the three vehicles and liability insurance cases after the insurance, according to the Beijing Winter Olympics Organizing Committee authorized to represent the customer to handle the case, the use of professional knowledge and insurance services to resolve disputes.
Seventh, human injury mediation on the cloud, for the human injury claim cases generated during the Winter Olympic Games, the company fully considers the epidemic factors, in line with the principle of facilitating customers, through the online personal injury video mediation method, to achieve online communication and mediation "zero contact" between multiple parties responsible for the accident, so that customers and injured people can enjoy intimate services without leaving home.
Eighth, humanistic care on the cloud, for the injured in the designated hospital of the Winter Olympics, in line with the principle of treating diseases and saving people, the company fully provides medical fee advance payment services, reflecting the warm service for the injured.
The ninth is the cloud direct compensation service, for the racing car insurance case, to provide customers with car insurance direct compensation service, after the completion of the loss of the insured vehicle, the company will pay the compensation directly to the designated repair shop or 4S shop. Ten is the cloud of the big case consultation, when a major case occurs, the company's Winter Olympics claims service team organized experts inside and outside the industry to study the case handling plan online, the implementation of fast, accurate and professional claims services.
Thank you President Wang, just introduced the "ten clouds", you can confirm how this "ten clouds" play the Olympic insurance service.
Rural Financial Times:
Hello, I am a reporter for the Rural Financial Times. Just now the Beijing Bureau mentioned that it has recently issued relevant documents to strengthen the closed-loop service during the Winter Olympic Games, what work needs attention and attention, in view of the current epidemic situation, from what angles does the banking and insurance industry focus on strengthening epidemic prevention and control work? Thank you.
Thank you for your question. On January 17, the Beijing Banking and Insurance Regulatory Bureau issued a special document to supervise major banking and insurance institutions in Beijing to strengthen financial services during the Winter Olympic Games, focusing on the following aspects:
The first is to focus on the financial services of exclusive business outlets for the Winter Olympics. Each exclusive business outlet should arrange business hours reasonably according to the competition schedule, equipped with multilingual service personnel, just now President Liu Jin of Bank of China introduced that the service team equipped by Bank of China can provide services in 9 languages. Improve the guidance signs and barrier-free facilities in the service area, and provide high-quality and undifferentiated financial services. Intelligent machines and self-service machines are deployed and tested in advance to ensure that the service standards and appearance logos of various types of machines meet international requirements, and to ensure that basic financial services such as cash access and withdrawal, two-way exchange of foreign currencies, use of wild cards, credit cards and digital yuan business handling are safe, convenient and smooth, and the channels are smooth.
The second is to focus on strengthening the supporting service guarantee for winter Olympic venues, contracted hotels and service vehicles. Do a good job in advance of the hotel's foreign currency cash supply and foreign currency two-way exchange and other business training, in advance to deploy and test intelligent machines and self-service machines and continue to ensure operation and maintenance resources. Open a green channel for insurance claims, vigorously promote the "mutual collision and quick compensation" mechanism for traffic accidents, provide digital, online and intelligent contactless insurance claims services, improve the efficiency of traffic accident handling and the timeliness of insurance claims, and help the uninterrupted operation of Winter Olympic service vehicles.
The third is to focus on emergency handling. Study and judge in advance, comprehensively sort out the emergencies and hidden risks that may occur during the game, formulate a plan with the handling of the incident as the core, organize and carry out emergency drills, and ensure that the relevant personnel are proficient in the disposal process and methods. Establish and strictly implement the "7×24" hour duty system, strengthen the monitoring and early warning of abnormal risks, and check and deal with them. Comprehensively improve the level of network security to ensure that the operation of the system during the race is continuous, stable and safe.
The fourth is to focus on the resolution of financial service disputes. Do a good job of publicizing financial service dispute handling and complaint channels, and formulate differentiated customer service solutions and financial dispute resolution plans in combination with international practices. The Beijing Banking and Insurance Regulatory Bureau will expand the hotline for letters and visits to 6 at the end of this month in order to better receive calls from the public, and will strengthen coordination with the Winter Olympic Organizing Committee and government departments to improve the efficiency of dispute resolution and complaint handling. At the same time, all institutions are required to earnestly strengthen the care and care for the front-line employees of the Winter Olympics, and conscientiously do a good job in vaccination, psychological counseling, health monitoring and various logistics support. Recently, due to the rapid epidemic of Omi kerong, the epidemic prevention and control situation is very grim. The Beijing Banking and Insurance Regulatory Bureau continues to pay close attention to the spread of the epidemic, and after confirmed cases appear in Beijing, Tianjin and other places, the banking and insurance institutions under its jurisdiction are notified at the first time to quickly check the personnel who intersect with the trajectory of the patient, orderly implement various prevention and control measures such as centralized isolation, home isolation, health monitoring, nucleic acid testing, etc., strengthen epidemic prevention measures and investigation and control in business places, improve the emergency response mechanism, and fully cooperate with the municipal disease control department to do a good job in circulation screening and other work, to ensure that the deployment of epidemic-related work does not stay overnight. I especially commend the Beijing banking and insurance institutions for their high political emphasis, attach great importance to epidemic prevention and control, and implement the deployment at the first time, which is also an important premise for us to have confidence in doing a good job in this epidemic prevention and control work. In view of the epidemic prevention work during the games, it is particularly required that institutions strictly implement the epidemic prevention and control requirements of the Beijing Winter Olympics Organizing Committee and the Beijing Municipal Government, continue to optimize the epidemic prevention and control plan and technical guidelines for business outlets, and strictly implement the provisions on disinfection and disinfection of Olympic-related venues and closed-loop management of zoning classification. At the same time, strengthen emergency drills, strengthen safety and security, strictly implement the 7×24-hour emergency duty system, and strengthen the monitoring and early warning of abnormal risks. At the same time, we also require all agencies to report on the sudden epidemic situation as soon as possible, and activate the emergency plan at the first time to ensure that the disposal work is orderly and appropriate, and to ensure the smooth convening of the Winter Olympic Games. The above is my answer, thank you!
Thank you Director Li, it is indeed a big test for the relevant departments. Please continue to ask questions.
Shanghai Securities News:
Hello, I am a reporter from Shanghai Securities News. Just now, President Liu Jin introduced that the Bank of China has done a lot of work in supporting the infrastructure of the Olympic venues, which has brought great support to the surrounding areas of the Winter Olympic Games. My question is, how will the Bank of China continue the Winter Olympics in the future, promote the public to support ice and snow sports, and support the development of the ice and snow industry? Thank you.
Thank you for your question. Your question is very forward-looking, the Olympic Games have not yet begun to discuss the "post-Winter Olympics" era, how to continue the Winter Olympic dividends after the Winter Olympics, to promote ice and snow sports, support the development of ice and snow sports, thank you for your attention to the Bank of China in the Olympic infrastructure work. Since 2017, we have signed a contract with the Winter Olympic Organizing Committee to become an official banking partner, and in more than four years, the Bank of China has supported the core venue construction projects of the Winter Olympics such as the National Speed Skating Hall, shougang ski jumping platform, Yanqing Winter Olympic venues, Zhangjiakou Chongli ancient poplar tree stadiums, as well as supporting infrastructure projects such as the Beijing-Zhangjiakou high-speed railway and the Yanchong-Chongqing expressway, with a total of more than 48 billion yuan in approved credit, with a total of more than 20 billion yuan invested. This is to optimize the financing structure and reduce the cost of project construction through the combination of commercial bank loans, investment banks and financial leasing, and currently provide credit support for the Winter Olympic ice and snow projects in more than ten provinces, municipalities and autonomous regions such as Beijing, Hebei, Heilongjiang, Jilin and Xinjiang, with a total credit of more than 60 billion yuan, and have begun to issue loans one after another. The COVID-19 pandemic has affected the development of our ice and snow industry enterprises. We have relieved the ice and snow industry enterprises affected by the epidemic by reducing interest rates, adjusting the term of principal and interest repayment, and adding new working capital loans. On the other hand, through the combination of various financial instruments, we provide rich and flexible forms of investment and financing for the ice and snow industry, support the long-term sustainable development of enterprises, actively implement the "Implementation Outline for Driving 300 Million People to Participate in Ice and Snow Sports", exert financial strength, support the construction of ice and snow venues and infrastructure, drive the public to participate in ice and snow, and promote the ice and snow industry to a high-speed and high-quality development path. To drive 300 million people to the ice and snow, we must first have enough facilities, good quality and good enough ice and snow venues, so the Bank of China has to invest and work hard in the construction of ice and snow venues and ice and snow infrastructure. I believe that after the Winter Olympics, we will definitely play a greater role.
When everyone talks about the construction of winter Olympic venues, it seems to be talking about the ski slopes and the finishing of the mountains. In fact, there are also very important ice and snow equipment, ice and snow equipment. We have sorted out the list of major ice and snow equipment manufacturers in the country and Europe, and targeted these customers to provide various financing services to attract them and support them to play a more important role in the construction of ice and snow venues. Therefore, ice and snow equipment manufacturing is also an important basic force for the development of our domestic ice and snow industry, and we hope to continue to make more efforts in this regard in the future. Promoting the public's participation in ice and snow sports and supporting the development of the ice and snow industry is not only the construction of venues and infrastructure, but also the need for many supporting services to ski. We say "go to the snow and ice, find the Bank of China" because the Bank of China can provide financial services in the ski supporting services. A ski resort should have supporting catering, entertainment, and business, such as all kinds of clothing and utensils needed for skiing, all of which need to be paid, all of which need to be paid, all need to spend money, and all need bank services. Bank of China has also made a lot of efforts in the transformation of retail business in recent years, our mobile banking, digital yuan, credit cards, fast payment, these products for personal consumption are becoming more and more abundant, and the functions are getting better and better. A few days ago I looked at a number, China's mobile banking users have exceeded 2 billion, which means 1.5 mobile banking per capita, deducting some people who do not use mobile banking, so there are many people who have the conditions to use mobile banking. If you don't have Bank of China's mobile banking, you can quickly apply for one with today's Winter Olympics launch. About the Winter Olympics ice and snow theme credit card we have issued a lot, we also organized a lot of very interesting topic activities, called "South Passenger North Skiing", Southern Skiers come to the Northern Ski Resort, in the past when the domestic ice and snow industry was not very developed, many southern consumer groups went abroad to ski in winter. Now with the country calling on 300 million people to go to the ice and snow, our northern ski facilities, skiing foundation is getting better and better, so the southern ski guests do not have to go abroad, to the north can come, "South guest north skating" has become our driving 300 million people to participate in ice and snow sports is very important and effective attempt. They may bring 10 or more people to participate in ice and snow sports. Therefore, in addition to helping the construction of ice and snow venues and ice and snow infrastructure, Bank of China has also made unremitting efforts in the personal financial services of skiers and skiers, hoping that everyone will become a member of our BOC skiers. Thank you!
Thank you, President Liu. After the Olympic Games, we can hold another press conference, please talk about the experience after the Winter Olympics among the media friends here, and everyone will participate in the ice and snow sports. I would now like to continue with questions.
Financial:
Hello, I am a reporter from the Financial Times. I would like to ask Mr. Wang of Chinese Min Insurance Group what countermeasures are there in terms of winter Olympic claims services for hosting the Winter Olympics under the epidemic situation? In addition, I just mentioned that there is an insurance for the ice and snow industry, can you briefly introduce the situation that PICC is providing insurance related to the ice and snow industry? Thank you.
Thank you for your question. Regarding the epidemic, the biggest feature of this Beijing Winter Olympics is that it is held under the epidemic situation, which is a major challenge for us, especially in terms of claims services, which are the most emblematic of services. Just now, many of the "ten clouds" are providing claims services online and on the cloud, and it is for this situation that I will make some additions here. Holding a simple, safe and wonderful Winter Olympics, inseparable from the efforts and efforts of staff from all walks of life, in order to ensure the Winter Olympics, the game to provide fast, convenient, efficient, warm insurance claims services to all parties, Chinese Insurance on the basis of providing on-site claims services to various venues, based on the needs of epidemic prevention and control, we make full use of 5G, big data and artificial intelligence and other technologies, these technologies have been used, but during the Winter Olympics will be promoted and centralized use, These technologies combined with the requirements of the epidemic to launch a number of online claims initiatives. As I just said, for example, in order to implement the requirements of epidemic prevention and control during the game, after the customer is insured, he can experience the insensible claim settlement through the PICC online claim settlement tool, and realize the functions of online reporting, uploading photos, and video claims. In addition, we also provide relevant personnel and customers with one-on-one exclusive online butler service for cases, providing intimate and proactive services. We pay more attention to the service experience to enhance the financial services experience of the Winter Olympics.
Chinese Insurance:
The first is to set up an exclusive customer service team for the Olympic Games, and on November 1, 2021, the exclusive seat service for the 95518 Winter Olympics was officially launched, providing customers with 7×24 hours of bilingual services in Chinese and English, and currently 15 Chinese agents and 6 English agents have been set up.
The second is to optimize the customer service process, bypass the conventional service, and directly receive exclusive agents.
The third is to strengthen emergency support, on the basis of Beijing, Hebei backup, we set up Liaoning, Jiangsu and other branches of the Chinese and English off-site emergency support backup team, strengthen emergency drills, to ensure that the emergency backup team off-site to accept the needs of Beijing Winter Olympics customers.
The fourth is to continuously improve the quality of service.
Fifth, do a good job in the prevention and control of major complaint risks. Just now Director Li also talked about it.
Sixth, strictly implement the new regulations on complaint supervision. After the Winter Olympics, we also innovated and launched some insurance services around the promotion and development of mass ice and snow sports. Since the beginning of this year, in order to implement the development concept of General Secretary Xi Jinping that "ice and snow are also golden mountains and silver mountains", as well as the relevant requirements of the Ministry of Culture and Tourism, the National Development and Reform Commission, and the State General Administration of Sport on the launch of comprehensive ice and snow tourism insurance services in the "Ice and Snow Tourism Development Action Plan (2021-2023)", Chinese Guarantee takes the Beijing 2022 Winter Olympics as an opportunity to vigorously develop ice and snow tourism insurance, enrich the ice and snow tourism insurance product system, and create pre-prevention, in-process management, The whole-process risk management system of post-compensation has built an ice and snow tourism service model of "insurance + technology + service", which aims to comprehensively improve the risk management capabilities of the government, society, enterprises and tourist tourists, ensure the personal and property safety of the government, enterprises and the people, and promote the high-quality development of ice and snow tourism. For the ice and snow tourism sports scene, Chinese insurance has developed "Ice and Snow Excellent Travel Insurance" domestic travel insurance, "Ice and Snow Good Luck Insurance" Beijing Winter Olympics exclusive personal travel insurance and other products related to ice and snow tourism sports, and provides high-quality exclusive services, including 24-hour national emergency rescue services, "Good Langzhong" services, etc., to provide ice and snow sports enthusiasts with a full-cycle travel life guarantee service experience. Thank you!
Thank you Mr. Wang, all financial services not only focus on the Winter Olympics itself, but also focus on the good experience left in the future. Please continue to ask questions.
Hello, I am a reporter from the Central Radio and Television Corporation. Just now Governor Liu mentioned the digital yuan, the digital yuan is about to debut in the Winter Olympics, what work have we done? Thank you.
The digital yuan is a highlight of the financial services of the Beijing Winter Olympics, and athletes and everyone are looking forward to using it as soon as possible. As mentioned earlier, bank of China also provides digital yuan services in the process of serving the Shanghai Ciie Expo and the Hainan Consumer Expo. On the basis of those two events, we have more experience in serving the Beijing Winter Olympics. This time, we are exclusively responsible for the digital yuan pilot service within the security red line of the Winter Olympics. During the Winter Olympics, bona fide will provide two digital yuan pilot services, "soft wallet" and "hard wallet". Customers can complete the opening, recharge, consumption, cancellation and other operations of "soft wallet" through personal mobile phones. "Hard wallet" will provide services in the form of physical wallets, corresponding to cards, bracelets and other physical Winter Olympics exclusive products, we have given the name related to the Winter Olympics, some called "ice core", some called "snow ring". The Winter Olympics-themed digital rmb "hard wallet" launched by the Bank of China is China's first digital yuan "hard wallet" product launched under the guidance of the People's Bank of China. At present, our bank has created more than 40,000 acceptance scenes in Beijing and Zhangjiakou areas, comprehensively covering the diversified needs of food, housing, travel, travel, shopping and entertainment. During the Winter Olympics, domestic and foreign customers can handle the "hard wallet" service at the Branches of banking china and the signing hotels of the Winter Olympics in the Winter Olympics, and experience convenient payment at merchants accepting digital yuan. We have a digital yuan service for all consumption scenarios within the red line. Now there are also some scenes of digital coin services in the urban area. I believe that this Winter Olympics is also a good opportunity for more than ten pilot cities represented by Beijing to further pilot the digital yuan. Bank of China exclusively undertakes the digital currency pilot service within the red line this time, and we will accumulate more experience. In the post-Winter Olympic era, we also hope to become the bank of choice for everyone to use the digital yuan.
When it comes to the digital yuan, it's actually not that complicated. When the Winter Olympics are over and we promote digital yuan in more consumption scenarios, we will see that on the one hand, the "soft wallet" on our mobile phone is easy to open an account, which is associated with the original bank account and automatically transfers money to become digital yuan. On the other hand, we have all kinds of "hard wallets". As a simple example, a card is the same as a credit card, but with a very small electronic display window on it that can display the balance. For each purchase, the number of this window will automatically change and be automatically deducted, which is very convenient to use. During and after the Winter Olympics, all media friends are welcome to open digital rmb accounts at the branches of the Bank of China, and we will jointly make our own contributions to the use and promotion of the digital yuan. Thank you!
Because of the time relationship, our last reserved program, please three publishers to say a word, the Spring Festival is coming, this is our last press conference, and then there are ten days of the Winter Olympics, Winter Paralympic Games will be opened, please three publishers with a sentence to summarize the current mood, to listen to the voices of the three publishers. First of all, please ask Director Li Mingxiao of the Beijing Banking and Insurance Regulatory Bureau.
Let us work together for the future, jointly run this Olympic event, do a good job in the characteristics of our financial industry, and contribute to the strength of the financial industry. The Spring Festival is coming, so I would like to give you a good morning and wish you a smooth work, a happy family and good health. Once again, I would like to thank my media friends for their long-term concern and support for the work of the Beijing Banking and Insurance Regulatory Bureau, and I hope that everyone will continue to give guidance and help to our work. Thank you!
Thank you, Director Lee, who also represents our hearts. There is a please Governor Liu.
Thank you again to all media friends for their attention and support to Bank of China. Serving the Winter Olympics, BOC is ready. Let's "go to the ice and snow together, find the Middle Bank", form a friendship in the ice and snow sports, and move towards the future together. Thank you!
Thank you President Liu, no matter when you say that slogan "on the ice and snow, find the Bank of China", I remember. There is a president please.
People's insurance, serve the people. The "Double Olympics" insurance is ready to fully serve and protect the Beijing 2022 Winter Olympic and Paralympic Winter Games. Ice and snow Winter Olympics, warm service. Thank you.
Thank you Mr. Wang, more exciting, because of the time relationship, we will be here. Ruixue Mega Year, today's press conference is the last before the Spring Festival, on the occasion of this festive season, to all of you to pay tribute to the New Year, thank you for overcoming various difficulties to participate in today's press conference, thank you for the media friends for long-term support for our work, but also thank the colleagues who arranged the venue of this conference for their hard work and efforts. This concludes the press conference, thank you!
Source: China Banking and Insurance Regulatory Commission