Take a new mobile phone to make up the difference of 2000 yuan Love recycling old for new is a gimmick?

Picture: If the transportation card cannot be removed, it will affect the recycling of old mobile phones? Xinmin Evening News reporter Luo Shuiyuan photographed

Rushed to buy a new mobile phone with the instructions for replacing the old with a new one, but after the new mobile phone arrived, it was asked to make up the difference of 2,000 yuan. Recently, Mr. Jiang, a citizen, encountered such a thing. "Since you can't change it, why didn't you say it earlier?" Mr. Jiang questioned whether the trade-in was a gimmick.

On January 7 this year, Mr. Jiang placed an online order to buy a Samsung mobile phone with a price tag of 4999 yuan. Mr. Jiang said that the reason for placing orders, in addition to liking the mobile phone, is also because there is an old-for-new activity - according to the introduction of the merchant, when the old is replaced, not only can you get a subsidy of 600 yuan, but the old mobile phone can also deduct 1400 yuan. He thought that after providing the old mobile phone, as long as he spent another 2999 yuan, he could buy the new mobile phone for 4999 yuan.

After paying 2999 yuan, the mobile phone was sent to the Love Recycling Cooperation Station in Daning International Plaza on January 13. On the same day, the love recycling cooperation station did not notify Mr. Jiang to pick up the goods. On January 14, after Mr. Jiang called to inquire and learned that the mobile phone had arrived here, he took the old Samsung mobile phone to pick up the goods.

To Mr. Jiang's surprise, Ms. Li, the on-site staff of the love recycling cooperation station, said after some operation that the traffic card record in Mr. Jiang's mobile phone could not be deleted, and Mr. Jiang could not buy the mobile phone by replacing the old with a new form - if Mr. Jiang insisted on buying the mobile phone, he would need to make up the difference of 2,000 yuan.

What was even more unexpected by Mr. Jiang was that when Ms. Li reported to her superiors on the speakerphone, the other party said that the traffic card records in Samsung's mobile phone could not be deleted, and had repeatedly stressed that all Samsung mobile phones would not be recycled.

As Mr. Jiang said, on the evening of January 15, when the reporter came to the love recycling cooperation station in Daning International Plaza, although mr. Wang, a staff member on the scene, said at the beginning that the old mobile phone could be recycled, but the operation came and went, and the traffic card record on Mr. Jiang's old Samsung mobile phone was still not deleted.

What can be confirmed by "not recycling the entire range of Samsung mobile phones" is that Mr. Wang analyzed that the reason why the traffic card records on Mr. Jiang's old mobile phone cannot be deleted are related to the design of the Samsung mobile phone system. However, when Mr. Wang clicked on the sales information of Samsung mobile phones on the operation interface in front of reporters, there was still an old-for-new activity.

"Since love recycling does not recycle all Samsung mobile phones, there should be no such activities on the online store." After Mr. Jiang questioned whether the trade-in was a gimmick, although the relevant parties once said that the recycling price of Mr. Jiang's old mobile phone was still 2,000 yuan, in the end, Mr. Jiang took the new mobile phone without making up the difference.

However, Mr. Jiang later told reporters that although the new mobile phone was obtained, there was a dispute over whether to give Samsung's original Bluetooth headset. Mr. Jiang said that he remembered that when he bought the old for the new, the merchant promised to send a Samsung original Bluetooth headset. Merchants said that trade-in and gifts of Samsung Bluetooth headsets can only "choose one of the two", and can only compensate for one other brand of headphones after the old-for-new.

Xinmin Evening News reporter Luo Shuiyuan