Dahe Bao Yu video reporter Geng Ziteng Xie Yuanli Qi Yi Hong Yiwan
According to the Notice of the Office of the Headquarters for the Prevention and Control of the Novel Coronavirus Pneumonia Epidemic in Zhengzhou City on Continuously Strengthening Control Measures (No. 16 of 2022), except for supermarkets, convenience stores, farmers' markets, and medical institutions that are closely related to residents' lives, other non-essential places are suspended from business.
After the notice was issued, some auto trade parks in Zhengzhou suspended business, and other 4S stores increased their control efforts.
Provincial Auto Trade and Garden Auto Trade are temporarily closed
In this epidemic, a number of 4S stores in Zhengzhou have been closed because there are confirmed cases to the store to see the car, involving multiple brands.
On January 11, the Zhengzhou Garden Auto Trade City, located next to the Lianhuo Expressway in Zhengzhou, issued a notice saying that "in accordance with the requirements of the Notice of the Office of the Zhengzhou Municipal COVID-19 Epidemic Prevention and Control Headquarters on Continuous Strengthening of Control Measures (No. 16 of 2022), our market will be suspended from now on, and the resumption of business hours will be notified separately in accordance with the epidemic prevention and control policy".
On the afternoon of January 13, the Provincial Auto Trade Center also informed the 4S stores in the park that from January 14, only 1 to 2 duty personnel can be reported in advance to enter the park every day, and customers are prohibited from entering, leaving only the east gate one in and one out.
The reporter came to the provincial auto trade center on the grounds of watching the car, and the security guard said at first that the park could not be entered, but then, the person in charge of the security said that if he saw the car, he could enter. However, when the reporter entered the park, he found that many stores had been suspended, the doors of Buick and Volkswagen were locked, and the rest of the stores only had a few duty personnel. The duty staff of a 4S store told reporters that they only have two duty personnel every day, mainly to take care of the storefront, as well as to deal with the customer's telephone consultation and other issues, there are telephone consultations to buy cars, they will carry out some processing, but maintenance and other services have been temporarily unable to carry out.
In the Lexus store, the duty staff is conducting live sales, and they told reporters that there are fewer consumers in the park these days.
Weijia Auto Trade Park located on Shangdu Road and Zhongyuan West Road are still operating normally, but they have also strengthened control and entered the store to measure temperature, but affected by the epidemic, there are fewer consumers, but the impact of after-sales and maintenance is not large.
Not only the storefront in Zhengzhou, the staff of Henan New Hope Group told reporters that including the group, many dealer groups' 4S stores in Xuchang and Anyang have been suspended, and there is no notice to resume business.
Years ago, maintenance and car buying were affected
The suspension of some 4S stores has the biggest impact on consumers, that is, the repair and maintenance of years ago, although many brands have more than one 4S store in Zhengzhou, but it also brings some inconvenience to car owners.
Outside a 4S store that was closed due to the epidemic, the reporter met the owner of the car, Mr. Zhao, who told the reporter that he sent the car to the store for maintenance on January 10, and the 4S store was closed in the afternoon, and was contacting the store to pick up the car as soon as possible.
"I was thinking of sending the car to the shop for maintenance, and I ran in vain." Buick advocated that the lady drive the car to the provincial auto trade in the morning, but was told that it could not be maintained, which made her a little depressed when she specially asked for leave to maintain.
The after-sales manager of a number of 4S stores in the provincial auto trade said that before the owner goes to maintenance, it is recommended to make an appointment, "because I don't know the latest needs of epidemic prevention and control, whether it will suspend business, and if a store cannot be maintained, we will arrange to go to other stores."
4S shops affected by the epidemic, but also let the price of cars a few years ago remain high, most of the models of the discount has not much, some even to increase the price of sales, the highest to add 60,000-100,000 yuan to pick up the car, even if the car was booked years ago, the pick-up time was also scheduled to the end of February or the beginning of March.
Maintenance can be self-inspected after buying a car and so on
Under the epidemic situation, if the owner wants to determine whether his car needs maintenance or repair, what should he do?
The after-sales manager of Weijia Volkswagen said that the owner can actually do an inspection by himself first. First of all, the oil, antifreeze, brake fluid, and the fluid level of the booster oil are qualified as long as they are between the upper and lower scales; secondly, the owner can prepare a tire pressure gauge to measure the tire pressure, and the wear degree of the tire can be judged by the depth of the pattern. In addition, if you feel that the tire is deviated, the vehicle is shaking, and the brakes are abnormal, you can seize the time to contact the store for maintenance.
The sales staff of a number of 4S stores said that in view of the shortage of cars a few years ago, road transport was affected, if it is not just needed, try to push the car purchase plan to the next year, you can first consult.
Source: Dahe Newspaper Yu Video Editor: Jie Minggang