Recently, according to the Central Broadcasting Network, SAIC Volkswagen's 2021 Langyi model has problems such as vehicle "reduction", lack of function, and inconsistencies with the publicity of manufacturers and 4S stores, and 4S stores are mostly "missing cores" and "not quality problems." Other reasons refuse to solve the problem for the owner. It is of a fraudulent nature of sales, and can be claimed in accordance with relevant laws and regulations, and even does not exclude one refund and three compensations.
The reason is that the 2021 Langyi car machine should be equipped with a smart car connection system, and can connect to Functions such as CarPlay through the SAIC Volkswagen Super APP. The owner's real car is not equipped with the original car machine, but it uses the "Android system" car machine, not only can not connect to CarPlay, but also does not have the MOS system advertised by the public. At the same time, due to the replacement of the central control screen, the original USB interface has also been reduced, which is like spending money to buy an Apple mobile phone to get an Android phone, resulting in a serious decline in user experience. When the owner reflected the problem to the 4S store, the explanation given was that "the core was missing" and "beyond their ability to solve".
The problem is not a minority, looking at the third-party complaint website can be found that in the past three months, 2021 and 2022 Langyi have dozens of complaints that are "inconsistent with the publicity" and "suspected of reducing the allocation". And according to the owner's complaint, after changing the low-end Android screen, not only is it often stuck on the black screen, but the reversing image is also missing. Some insiders pointed out that the "lack of core" is a fact, but it is more important to reduce the cost. You know, ordinary Android car machines and car machines with CarPlay have a difference of about 500 in a treasure, and Langyi sold 432035 last year, as long as a small number of users suffer from allocation reduction, manufacturers can save a lot of costs.
In fact, this is not the first time that SAIC Volkswagen's star models have fallen into the "reduction" storm.
At the end of 2019, after SAIC Volkswagen Passat set the worst record in the "positive 25% bias" crash test of China Insurance Research Institute, Tiguan L sprinkled a handful of salt on the wound of SAIC Volkswagen, which was already severely damaged, and with the penultimate result, once again pushed the quality problem of SAIC Volkswagen to the cusp of the storm. It was also the two star models that once fell into the controversy of "reducing the distribution door", which made saic-Volkswagen's reputation collapse, and sales began to decline year by year. According to the latest data, SAIC Volkswagen's cumulative sales in 2021 were 1.242 million vehicles, down 17.50% year-on-year, not only has it been surpassed by FAW-Volkswagen for three consecutive years, but its sales have also shown a trend of three consecutive declines.
In any case, consumers still choose to vote with their feet when faced with realities such as "de-allocation". After all, behind the seemingly inconspicuous "unspoken rules" of the reduction, there is a high risk hidden, just imagine if the safety accident is caused by the reduction, the owner is likely to pay the price of life. The "lessons" of Passat and Tiguan L are still fresh in our minds, and now Langyi has once again fallen into the whirlpool of public opinion, spending the same money to buy lower-performance products and naked fraudulent sales. If the "allocation reduction" incident of Langyi cannot be properly resolved, it is still arrogant to go its own way, and it is foreseeable that SAIC Volkswagen will be spurned, and the days in 2022 may be even more difficult.
SAIC Volkswagen is arrogant because SAIC Volkswagen ignores evidence of cutting corners. Until the matter fermented to the point that it could not be ignored, Volkswagen officially stood up to respond, and the response of "the probability of a positive collision accident is not high" made the public more angry, and the decline in sales was the price of SAIC Volkswagen's arrogance. In response to the Langyi "door reduction" incident, as of now, SAIC Volkswagen has not responded. The comments of some netizens may better reflect the voice of the car owner, "How did you deceive consumers in the first place, and how will consumers abandon you today", "SAIC Volkswagen, please stop 'hurting and bullying the public'".