On these two days, a unique outpatient annual summary "blew up" the circle of friends of the medical staff of Huashan Hospital affiliated to Fudan University.
The pictures in this article are from Huashan Hospital
"Your hard work and dedication, we all remember... Let's take a look at your outpatient report ~" A few words have opened up the memories of many doctors: the patients received on the first day of the year, the oldest patients, the latest time of treatment, the number of patients received throughout the year, the number of outpatients in Internet hospitals... Behind every number is a whole year of guardianship. "I was warmed up by this wave of operations in the hospital, and I am proud to receive so many patients." The doctors who opened the outpatient report all sighed like this.
"Dr. Zhang Wenhong has been seeing patients for 11 hours"
"Oh? Does the clinic still have an annual report? I'll take a look. Under the reminder of the students, Dr. Zhang Wenhong could not wait to check his "final results" on the mobile phone. "It was good. Work in the outpatient clinic 92 days a year. It is equivalent to saying that 2/3 of the working days are visiting the clinic. And this, December 28, 2021, the outpatient clinic saw 18:46, that day there were a lot of patients. ”
As the director of the National Infectious Diseases Medical Center and the leader of the Shanghai New Crown Pneumonia Medical Treatment Expert Group, Although Professor Zhang Wenhong is busy, he is "serious" about the matter of "seeing the outpatient clinic".
"No matter how busy Zhang Dad is, he definitely guarantees the two and a half days of outpatient time every week." If sometimes there is a conflict between time and time because of important matters, he will also find time to make up the outpatient clinic so that patients who have already made an appointment can see the doctor as soon as possible. Dr. Xiao Zhang, a student of Zhang Wenhong, recalled, "December 28, 2021 was Tuesday, and I was deeply impressed. Zhang Dad was a regular outpatient clinic in the morning, and a supplementary clinic in the afternoon, from 8 o'clock in the morning until nearly 7 o'clock in the afternoon, he saw the last patient, watched for 11 hours continuously, and there was almost no rest at noon. After the outpatient clinic, he did not care about eating, and immediately returned to the department to discuss the construction of the national infectious disease medical center network with the scientists and infectious disease team who returned from overseas. ”
"The highest number of dermatologists in the hospital"
In this data list, there is a name that appears repeatedly, which makes people can't help but marvel, he is Chen Lianjun, deputy chief physician of the Department of Dermatology of Huashan Hospital, 365 days a year, and his outpatient volume and Internet reception volume are the highest in the hospital.
"In fact, my consultation is not fast, but I am used to using fragmented time, such as taking a subway ride for half an hour, and I am holding my mobile phone to see a doctor." Suitable for online follow-up consultation, the first time to give a prescription. If the condition is complex and needs to be consulted again or the medication plan needs to be adjusted, etc., it is not suitable for online consultation, and quickly give feedback to the patient. I often tell patients that it is necessary to maintain follow-up for the treatment of chronic diseases. ”
As a "deep user", he frankly admitted that he had "found a lot of stubble" for the information system, witnessing the system put into operation and the user's favorability "rubbing" up. Especially under the epidemic situation, with a bridge across time and space, the alliance of doctors and patients has finally become possible. In order to enable patients to get a full set of online follow-up skills in one offline visit, he also sorted out the precautions, a whole page of A4 paper, and introduced it properly.
"Picking up the lights at night is the norm for neurology experts in Huashan"
As the National Center for Neurological Diseases, the Department of Neurology and Neurosurgery at Huashan Hospital has always been an ace department. And "night battle with lights" is the norm for neurology experts in Huashan Hospital.
At 22:58, the outpatient clinic of Professor Wang Jian, deputy director of the Department of Neurology, was still lit up, becoming the last doctor to be seen in the outpatient clinic of the hospital this year. "It was a Parkinson's special clinic that day, and the last patient to see was 11:08 p.m., which was really late, so I had an impression." Professor Wang recalled.
Professor Wu Jinsong of neurosurgery is the surgeon who sees the clinic to the latest, and the "annual report" shows that his last visit is 21:50.
As one of the world's largest clinical neurosurgical diagnosis and treatment centers, the Department of Neurosurgery of Huashan Hospital receives a huge number of brain tumor patients every year, and more than half of them are incurable diseases that other hospitals cannot solve. "Precision treatment of brain tumors often requires a balance between removing the tumor and protecting the function, so we are willing to spend more time with patients, understand their lives and their real needs, and then communicate to determine the best surgical timing and surgical plan for patients, giving them the confidence to return to normal life." Wu Jinsong said that patients see Huashan as the last hope, and he cherishes this trust.
Huashan Hospital said that the birth of an "annual report" is inseparable from the efforts of all medical staff and management departments of the hospital. Qiu Zhiyuan, deputy director of the outpatient department of the hospital, introduced: "Our original intention of doing the 'annual report' is to build a high-quality development of smart hospital services and provide the best service for patients, while also making some innovative attempts, so that our doctors can experience a sense of achievement, happiness and gain, so as to better serve patients." ”