For the vast majority of consumers, although buying a car no longer needs to hurt their bones, it is still not a trivial matter in general. However, when buying a car, due to the unequal information between the merchant and the consumer, in addition, many consumers do not have the habit of checking the car before picking up the car, so after buying the car, they found that they originally brought back a problem car. In the end, it can only embark on a difficult road of rights protection, and the car business has been torn off again and again.
A female car advocate lady in Heilongjiang is a Jaguar sedan that has just been bought, and when she first bought the car, she spent a total of 520,000 yuan on various labor costs. After the new car arrived, Ms. Zhang did not mention how happy she was, she would drive this newly bought Jaguar car out every day, and she was more careful when driving on the road, and there had never been any traffic accidents.
However, what Ms. Zhang did not expect was that she had only experienced the life of a luxury car owner for more than two weeks, and soon found that there was a problem with the car she bought, which seemed to be a car that had been painted twice. Because Ms. Zhang's car use frequency is relatively high, the dust accumulation on the car is also relatively fast, so Ms. Zhang sent the car to the car wash shop to find someone to wash her car.
However, after a while, the car washer looked strange enough to find Ms. Zhang and said that there was a problem with her new car, and after the paint was cleaned, it not only did not become clean, but there were a lot of cracks, and there was also a situation where the paint fell off. The most important thing is that usually the paint of the white car should be a gray primer after it is peeled off, but Ms. Zhang's car has a layer of white paint underneath.
After listening to the car washer's words, Ms. Zhang also rushed to the scene to check the situation of her car, and found that as the car washer said, there was a layer of white putty powder under the fallen paint, which was obviously sprayed twice. After Ms. Zhang confirmed, she directly photographed this situation, recorded and saved it, and was ready to go to the merchant to ask for an explanation.
After Ms. Zhang came to the car dealership, she communicated with the person in charge of the car dealership and put forward the request for returning and replacing the car, but the person in charge of the car dealership said that the shop had strict system regulations for car return and replacement, and Ms. Zhang's situation obviously did not meet the standards for car return and replacement, so they could not meet Ms. Zhang's needs. However, out of the care and love for customers, they are willing to provide free painting service for Ms. Zhang, as long as Ms. Zhang is still driving this car, she can repair the paint in the store for free.
This statement obviously could not make Ms. Zhang feel acceptable, so she once again started an argument with the merchant. The merchant said that he did admit that the car had a secondary painting problem, but he was not clear about the specific situation, so there was no deliberate concealment. If Ms. Zhang insists on asking for a new car, she can also reflect with the manufacturer, but she still believes that Ms. Zhang's situation does not meet the relevant three-pack regulations, and the final result may be difficult to satisfy Ms. Zhang.
summary:
For every owner, the basic inspection steps before picking up the car are essential, especially to check whether there are scratches on the surface of the car, whether the tire tire hair has fallen off or whether the production date of the car glass is more than half a year. If it is found that any of them do not meet the standard, it means that they are likely to buy an inventory car or an accident car, and consumers also have the right to ask the manufacturer to replace it.