"Volkswagen smart choice, easy to have", Linde's new generation of electric counterbalance forklift E20/25B-01 not only allows you to easily have a strong driving pleasure and flexible operation, but also creates a one-stop humanized service of pre-sale, sale and after-sales for you, any problems are considered in time for you, efficiently solved, and ensure that your car is worry-free.
Use upgrades to respond to customer needs in all aspects
Efficient and low consumption, ultra-long warranty, breaking the limit
As an important member of Linde Tramway, the new generation of Linde electric counterbalance forklift E20/25B-01 inherits the Gene of German manufacturing, with the German KION Group standard, through tens of thousands of R & D tests, greatly reducing the failure rate; low energy saving loss, so that the maintenance interval can be extended, saving operation and maintenance costs for customers. The whole vehicle provides a 1-year 2,000-hour warranty, and the motor/electronic control provides a 5-year, 6,000-hour super long warranty, breaking the industry limit!
The new generation of Linde electric counterbalance forklift E20/25B-01, the purchase of a new car at the same time to sign a service contract, guaranteed in 7,500 hours, maintenance costs of only 3,200 yuan, only 0.43 yuan per hour; compared with domestic cars generally 1,500 hours of use time per year, 5 years 7,500 hours of all-inclusive service costs only 11,600 yuan, only 1.5 yuan per hour; service is more affordable, saving money and more worry.
40 kinds of all-inclusive, fixed-guarantee solutions to meet the differentiated needs of customers
With the launch of our new products, we have launched a new car package:
Regular maintenance 5 years 7,500 hours, only 3,200 yuan
All-inclusive service 3 years 6,000 hours, only 8,200 yuan
In addition, Linde Services offers customers all-inclusive, fixed-guarantee solutions for different hours and different combinations of years. According to the actual working conditions, tailor-made 1,000 to 3,000 years of working hours service program, flexible coverage of various industry needs; more than 40 kinds of regular maintenance contracts and comprehensive maintenance contracts to choose, to ensure that the fleet for 2 to 5 years is always new, in all aspects, customized for you, think of customers.
Maintenance upgrades, digital management intelligent repairs
Modular design, easy to disassemble, save time and effort
The new generation of Linde electric counterbalance forklift E20/25B-01 adopts modular design, the gantry adopts hook design, which is easier to disassemble, install and inspect, and can shorten the maintenance and maintenance man-hours; after the comparison of real vehicles, the disassembly and installation of the components of the vehicle is better than similar products in the market, and the overall maintenance man-hours are saved by up to 15%, which greatly reduces maintenance costs, shortens downtime, and really reduces costs and efficiency for customers.
Digital upgrades, mobile phone diagnostics, real-time monitoring
The cab adopts a fully Chinese display instrument, which is convenient for drivers and equipment personnel to view maintenance information and fault codes, and at the same time, the new generation of mobile phone diagnostic program "KEYS" is used for the first time, and the new wireless diagnostic box KCDU is used to further improve the convenience of diagnosis and troubleshooting. Mobile phone diagnosis, 3 seconds hotspot connection, to meet the needs of most scene diagnosis, simple and easy to use, making forklift fault diagnosis more convenient.
The newly upgraded Smartlink 2.0 Smartlink Fleet Management System can be installed to realize the diagnosis and correction of forklift parameters and reduce vehicle downtime, while actively reporting vehicle fault information through app, reducing engineers' on-site analysis time and improving vehicle utilization.
Service upgrades, improve after-sales service system
Comprehensive protection, rapid response
From R&D to quality, from training to response, Linde has more than 1500 service engineers with professional service capabilities to provide comprehensive technical support, promising to solve 95% of the faults within 2 days.
Comprehensive coverage, dense layout of service outlets
Linde Service currently has nearly 500 direct sales and dealer service outlets in the country, covering every city in the country; 4 major factories, 5 major central warehouses, 33 branch front warehouses, to meet the new generation of electric counterbalance forklift trucks of all categories of accessories inventory; special identification, special personnel to solve, rapid response, to achieve the central warehouse same day delivery satisfaction rate of 92%.