【Zhiche Pie News】 There are still more than half a month before the New Year, many people are already preparing to go home to "big business", before the Spring Festival period, there will be a pre-bought ticket, but the near trip is delayed because of emergencies, and missed the refund time. On January 6, in order to adapt to the travel rules of passengers under the conditions of epidemic prevention and control, the railway department of China Railway improved the ticketing and refund and change service measures, let's take a look at it.
12306 Purchase ticket refund adjustment
Ticket purchase adjustment: 12306 website (including mobile phone client) ticketing service time is extended, from 5:00 to 1:00 a.m. the next day (except every Tuesday); refund adjustment: provide 24-hour Internet ticket refund service, refund deadline is extended from 25 minutes before driving at the bus station to before driving, add 12306 client login-free refund channel; change business adjustment: the original post-driving ticket change business that can only be handled on the ticket face, increase the online processing channel, At the same time, the electronic ticket change function is added at the automatic ticket vending terminal; the standby ticket purchase adjustment: The latest deadline for standby ticket purchase is adjusted from 6 hours before driving to 2 hours.
In addition to train tickets, the fuel surcharge will be abolished on domestic routes from January 5, and at present, Air China, Hainan Airlines, Tianjin Airlines, Kunming Airlines, Guilin Airlines, Western Airlines, Ruili Airlines and other airlines have issued notices to cancel the collection of fuel surcharges on domestic routes.