On January 4, amazon china responded to reporters about "kindle stores closing, out of stock and possibly even withdrawing from China": "We are committed to serving Chinese consumers." Consumers can purchase Kindle devices through third-party online and offline retailers. The response also pointed out that some models of the Kindle e-book reader are currently sold out in the Chinese market.
It is understood that some netizens recently said that they found that the official store of Kindle Taobao was closed, and Jingdong was out of stock, wondering whether there was a problem with Kindle's product line in the mainland, or to exit the Chinese market. In this regard, some netizens said that they often use kindle, hoping that the official can give a response as soon as possible so that they can back up.
A few days ago, the reporter searched on the e-commerce platform and found that the official flagship store of Amazon Kindle Tmall was closed at the end of October 2021 and has not yet recovered. On Jingdong's self-operated flagship store, except for a low-end model, Kindle products are out of stock. A number of independent sources within Amazon China revealed to reporters that the company's Kindle hardware team was laid off in November last year.
Amazon China also stressed in its response that the high-quality customer service and warranty services provided by Amazon will not change.