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Volkswagen Tiguan spontaneous combustion Owners said that they could not open a 4S store if they could not check the problem: they needed to wait for the manufacturer to reply

Qilu network · lightning news December 29 news car spontaneous combustion, who does not want to happen, just some time ago, Zibo City Linzi District Mr. Liu drove his own volkswagen Tiguan to Qingzhou Railway Station to send his wife to take the train, to the place parking less than 10 minutes, the front cover will come out of the white smoke, the scene of the public found the fire after taking the fire extinguisher quickly to extinguish, due to the timely extinguishing of the fire, the vehicle did not suffer too much loss, however, this fire car dragged into the Volkswagen 4S shop that bought the car, trouble came. Together the car spontaneously combusted, showing both speeds.

Volkswagen Tiguan spontaneous combustion Owners said that they could not open a 4S store if they could not check the problem: they needed to wait for the manufacturer to reply

Mr. Liu, the owner of the Volkswagen Tiguan car, said: "At that time, I stopped the car to send my object, after entering the station, I heard someone shouting, and then I ran out, saw the car smoking, the smoke became bigger and bigger, and began to appear Mars, out of the open fire, there was a taxi driver with a fire extinguisher to extinguish the fire, there was no fire extinguishing powder, and then a taxi driver put out the fire that was not finished, and then came 2 bus drivers with a large fire extinguisher to extinguish. ”

Mr. Liu said that the incident occurred on the afternoon of December 16, the car stopped at the west entrance of Qingzhou Railway Station, and due to the rapid and timely extinguishing, the fire did not cause further damage. After the accident, the vehicle was towed back to the 4S shop by Linzi Volkswagen.

In the workshop of the maintenance car, Mr. Liu pointed out to the reporter that the entire engine was full of fire extinguishing agent, and the part of the fire was close to the ABS pump system of the engine smoke pipe.

Volkswagen Tiguan spontaneous combustion Owners said that they could not open a 4S store if they could not check the problem: they needed to wait for the manufacturer to reply

As for the cause of the fire, Liu Dawei, manager of the after-sales department of the Linzi Volkswagen 4S store, said: "The obvious reason is that the working temperature of the exhaust pipe is relatively high, and there may be flammable things or items around the exhaust pipe that cause this overview." ”

For such a judgment, the owner of the car, Mr. Liu, does not agree, because the engine has a hood on it, where are the flammable items? Mr. Liu said: "The fire department came to check and said that it was the cause of the vehicle itself, and the police also adjusted the monitoring, not man-made." ”

Liu Dawei, manager of the after-sales department of Linzi Volkswagen 4S store, said: "What can fall on the exhaust pipe is really difficult to say, we are also in further testing, we will come up with a result as soon as possible." ”

Volkswagen Tiguan spontaneous combustion Owners said that they could not open a 4S store if they could not check the problem: they needed to wait for the manufacturer to reply

Mr. Liu said that the Volkswagen Tiguan was purchased in November 2020 for more than 200,000 installment loans, and now, the spontaneous combustion accident that has occurred just over a year ago, he cannot accept it.

Mr. Liu said: "The car we got married, the first car appeared in this situation, the loan was bought, and now it is still paying the installment, I can't check the fault with this car and dare not drive, I want to change the car." ”

Whether it is the cause of spontaneous combustion of the vehicle or Mr. Liu's appeal, the Linzi Volkswagen 4S store did not give a positive reply.

Liu Dawei, manager of the after-sales department of Linzi Volkswagen 4S store, said: "In this case, we are also actively trying to find a way, we communicate with the manufacturer, and finally this result it needs a process. ”

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