It is only a month before the Spring Festival, and during this time period, sales experts are seizing the time to do two things to pave the way for the follow-up sales work. And most ordinary salesmen are dizzy because of the large duck pear mountain before the festival!
In the coming month, in the process of communication, exchange and interaction with customers, we will consciously and naturally summarize the past and look forward to the future.
Because it's almost New Year's Eve, because we have to face the new year! This is a great time! There's so much more you can do about "summarizing the past":
Express your heartfelt gratitude to customers for their strong support for you in the past year, and even recall one or two cases of customer support for your work, so that customers can feel your respect and respect for him;
You can summarize some unpleasant interaction experiences, work mistakes, etc. that have occurred in the past year, and thank customers for being able to finally forgive some of their mistakes, mistakes, etc. and continue to cooperate; in order to completely unravel some "small knots" and knots;
For customers who are in the development stage, these two months can give the opportunity to communicate and interact to express gratitude;
You can express your heartfelt gratitude to your customers for giving them more support in 2021 than in 2020;
You can simply recall the little things that you actively touched yourself in the process of getting along;
......
This kind of recollection of the past will make the customer feel the respect and gratitude for him in your heart, and it can also reflect that you are a person who knows how to be grateful and cherish the past.
There are many forms of things you can do to look to the future:
Express your desire for better cooperation in the future;
Express some commitment to customers in the future cooperation process;
Express yourself what better services you can provide to your customers in the coming year;
Express your personal views on the prospects of the client's industry;
Express your optimism about the future development of your clients;
Express your blessings for the future prospects of the client's business;
In the process of small talk with customers or inviting guests to dinner, this kind of action of "summarizing the past and looking forward to the future" is very appropriate to do years ago. It cannot be done in other time periods.
There is only one reason, there is only one reason: it is almost the New Year!
You can call customers who haven't been in touch for a long time.
Call me and apologize after reporting the door! Sorry for not contacting customers for a long time! Indicates that it will take the initiative to contact customers in the future.
How did you suddenly think of calling these sleeping customers? Because it is almost the New Year, these customers were found when collating customer information, and it is as simple as that!
You can send a message to a customer who has not been contacted by WeChat for a long time:
Mr. Lee, I'm sorry! I haven't sent you a message greeting in a long time. It's almost the end of the year, when you look over and sort out the WeChat chat history, you are turned over, so give you a message...
It's an extremely simple way to wake up customers who are sleeping and have development value in the future!
As the saying goes, "the times make heroes", and some work must be done at the most appropriate time and time period in order to have more sufficient reasons, to appear logical, and to play a greater role.