Li Mei, poster reporter of the public network, reported from Linyi
Recently, Mr. Fan, a citizen, told the public network poster news reporter that in 2018, he bought a house in Tianrun Xiangshu Bay, Luozhuang District, and the developer was Linyi Guoheng Meijing Huating Real Estate Co., Ltd., which was delivered on September 30 this year in accordance with the contract. When Mr. Fan went to inspect the house, he found that there were many problems such as water stains under the window sill of the restaurant and bedroom, cracks in the wall, and reported to the developer that it had not been repaired in the past month. Linyi Guoheng Scenic Huating Real Estate said that the house has been repaired at present, and Mr. Fan can first conduct a house inspection.
Mr. Fan: There are many problems with the quality of new houses, and they refuse to accept them
Mr. Fan told the public network poster news reporter that the house he bought was in Building 8, after receiving the check-in notice, on September 30, Mr. Fan went to inspect the house, but found that there were cracks in the bedroom wall floor, exposed foam on the floor of the master bedroom, watermarks under the electrical box, and large areas of water marks under the dining room and bedroom window sills. The developer promised it that repairs would be carried out. On October 25, when Mr. Fan went to inspect the house again, the problems in the house were not repaired. He contacted the developer again, and the staff who received him came to the house with him to count the existing problems. Mr. Fan said that because he was out of town, the developer did not contact him later on whether the problem was resolved.
Mr. Fan said that he intended to move into a new house with his family before New Year's Day in 2022, but he did not expect many problems, at present, Mr. Fan's appeal is to check out, but after he issued a check-out notice, the developer failed to respond.
Mr. Li's home, which is in Building 8 with Mr. Fan, also has many problems, the most prominent of which is the water leakage of the wall. "There is water leakage on the roof and wall of the house, the wall skin is moldy, and after communicating with the developer, it is only scraped with a layer of putty, which is not a cure for the symptoms." Mr. Li said that many houses in Building 8 have different degrees of water leakage problems, and not many houses are handed over. At present, Mr. Li is working with other owners to safeguard their rights and interests through legal channels, and he hopes that the problem can be completely resolved and corresponding compensation will be obtained.
Developer: Repaired, need the owner to come back to inspect the house
The public network poster news reporter on the problem reflected by Mr. Fan, telephone contacted the developer's staff, the staff told the reporter, December 16, after receiving Mr. Fan's complaint, the joint property and engineering personnel, came to Mr. Fan's house to check the situation, at this time the house has been repaired, and the results are fed back to Mr. Fan. "The wall was soaked because it was in the rainy season in August, when the wall waterproofing was not done well and has been solved; in addition, the ground cracks caused by the laying of floor heating have also been solved." The staff also said that after the maintenance, Mr. Fan was notified to come to the house inspection, but Mr. Fan has not come in the field, and now if he is not satisfied with the maintenance results, he can continue to repair, but if he checks out, he needs further investigation and verification.
Why has Mr. Fan's house not been repaired for a period of time from September 30 to October 25 or even longer? The reply given by the developer staff is that the accompanying staff during the inspection will write the problems found on the list, usually after the owner signs and confirms, the property will enter the problem into the computer and report the need for maintenance to the engineering department. He checked with the property and did not find the maintenance list reported by Mr. Fan, the reason is unknown, so he could not solve it at the first time. "Beginning in November, the company stipulated that the questions raised to the owners must be completed within a week." The staff said that the property engineering staff also inspected the house that did not receive feedback and repaired the problems found.
Luozhuang District Housing and Construction Bureau: Quality verification can be carried out if there is a quality problem
The public network poster news reporter contacted the Luozhuang District Housing and Construction Bureau by phone, and the staff responded, like Mr. Fan, if the house is found to have quality defects, he can refuse to accept the house, and ask the developer to rectify, if the developer does not perform the maintenance obligation, you can reflect to the Luozhuang District Housing and Construction Bureau, luozhuang District Housing and Construction Bureau will supervise it to rectify after verification, and if necessary, carry out quality verification. In addition, if Mr. Fan has other problems, he can take the purchase contract and go to the Luozhuang District Housing and Construction Bureau for on-site consultation, and the Luozhuang District Housing and Construction Bureau will investigate and deal with it accordingly according to his appeal.
Reporters from the Public Network and Poster News will continue to follow the progress of this matter.