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Henan female car owner "roof rights protection" case opened: will Tesla lower its high head in front of the law?
Blue Point
Henan Anyang Tesla Car Advocate Lady, who has aroused public concern due to the rights protection of the roof, sued Tesla tesla and its vice president Tao Lin for the right to reputation, supported by the court where Ms. Zhang is located, and on December 24, 2021, before the arrival of the so-called Christmas Eve in the West, the court in Beiguan District, Anyang City, Henan Province, was officially heard. If Ms. Zhang's litigation claim is supported, on the basis of the need to stop the reputation infringement and eliminate the impact, the Tesla party also needs to make a written apology and publish an apology announcement in the national media, as well as publish a written apology letter to the plaintiff on the official Weibo, pin the Weibo for 30 consecutive days, and compensate Ms. Zhang for mental damages of 50,000 yuan.
People who understand the Process of Defending the Rights of Women in Anyang, Henan, probably know that this right to reputation lawsuit originated from the failure of the Tesla brakes purchased by Ms. Zhang, and found Tesla's 4S store in Henan, during which many twists and turns were encountered, and in the case that the problem could not be solved for a long time, Ms. Zhang stood on the roof of the Tesla car during the Shanghai Auto Show and shouted "Tesla brake failure", which triggered a hot discussion on the whole network, and thus triggered a series of reactions.
According to media reports at the time, after Ms. Zhang stood on the roof of the Tesla car and shouted "Tesla brake failure", "the security guard at the Tesla booth took a very tough approach, pulling Ms. Zhang off the roof and carrying her into the shed behind the booth by two strong men", and even "dispatched a large number of security guards to push and shove the reporter while taking away the rights defender woman under the car.". Tao Lin, vice president of Tesla's global region, told the media personnel present at the first time of Ms. Zhang's "roof rights protection" that the female owner's rights protection is very "professional" and feels that there is someone behind her (directing). And in response to the women's car advocates for the compensation that the woman insisted on demanding, she said that "we cannot agree to her demands."
Tao Lin's tough stance not only made it impossible for Ms. Zhang, who was in a state of excitement at the time, but also made it difficult for many Chinese people to accept Tao Lin's series of words afterwards. For example, Tao Lin said, "Tesla can not compromise, this is a new product development must go through the process", especially after The next step in tao Lin said in an interview that "in addition to further vehicle research and development, it is also recommended to unite all sectors of society to strengthen the car operation education for Tesla consumers, such as joint driving schools, transportation departments, etc.", which has triggered heated discussion among netizens, and even some netizens have ridiculed that Tao Lin seems to be throwing the pot to the driving school. "It means that all driving schools in China at present, whether from teaching or professional level, are not as good as Tesla's scrawled words of 'strengthening the car operation education for Tesla consumers'." More netizens asked, "Is Tesla not only to produce a new car, but also to fundamentally change the current status quo of China's driving test"?
Even in the case of many netizens constantly questioning Tesla and its global vice president Tao Lin, in response to the Henan rights protection women's car claimant woman against Tesla, Tesla filed a reputation right lawsuit at the Qingpu District People's Court in Shanghai almost at the same time, with the subject matter of the lawsuit as high as 5 million yuan. On Ms. Zhang's side, she did not give in to Tesla's high litigation claim of 5 million yuan. Instead, determined to fight the lawsuit to the end, he submitted litigation materials to the court on the grounds that Tesla violated its right to reputation, privacy, legal data knowledge, and product liability disputes with Tesla. Qingfeng believes that Ms. Zhang's move is a correct choice, and any dispute can only be resolved fairly and equitably through legal channels. It is believed that Tesla will also lower its high head in front of the law.
Because, according to relevant reports, the matter of rights protection has changed the rhythm of Ms. Zhang's life. Ms. Zhang said that her "previous life was very stable and happy", but the matter of defending her rights made her feel like her life was "stuck". If the matter is not resolved, she loses interest in everything. It can be seen that Tesla's attitude towards consumers has a great impact on consumers and their families. If the dispute between the consumer and the consumer is not resolved well, it may cause an incalculable impact on a person, even a family, and even more people.
As Tesla vice president Tao Lin said, Tesla's successive problems are "a necessary process for the development of new products." The key is what attitude Tesla should take to face this process, and what kind of attitude to face the problems that arise in the product development process with consumers. Therefore, Tesla may wish to lower its value and face the defects of its own products with consumers. If so, it is likely to usher in the trust of consumers, rather than the repeated questioning of netizens.
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He is the chief editor of the top ten reporters of the national youth newspapers and periodicals, a member of the Provincial Writers Association, and a senior media person, and the author of "Being a Thoughtful Media" and "Black and White Words--The Grievances of a Journalist and Many High-Ranking Officials.".