The cold wave swept through Shanghai, the temperature plummeted, and the frequency of people's use of heating equipment will continue to increase, and the peak period of home appliance maintenance in winter, especially air conditioning maintenance, will follow.
The reporter learned that the Municipal Commission of Commerce and the "one taiwan three meetings" launched 421 home appliance maintenance main force to the society, and experts suggested that the public carry out simple self-inspection before reporting for repair. The main force of 421 home appliance maintenance in Shanghai is in place
In order to stabilize the city's home appliance maintenance market, 962512 home appliance service hotline, Shanghai Household Appliances Industry Association, Shanghai Jiaotong Home Appliances Commercial Industry Association and Shanghai Electronic Products Maintenance Service Industry Association jointly selected and recommended 421 home appliance maintenance service enterprises for the public to choose according to their needs. It is reported that more than 95% of the more than 18,000 door-to-door personnel of these enterprises hold a unified door-to-door service certificate, and the public can verify the certificate before maintenance.
In addition, the "one three meetings" also sorted out the national after-sales service telephone of the main home appliance brands of air conditioners and water heaters, including Haier and Suning, which can be used by the general public to inquire and report for repair.
According to statistics, 65% of the complaints about the home appliance maintenance of the 12345 citizen service hotline this year are caused by random searching for service phones on the Internet, and 30% are caused by finding so-called community service phones from small advertisements in the mailbox. Experts remind that when the general public reports for air conditioning and water heaters and other equipment, they should try to find brand manufacturers' telephones from government channels, such as the 12345 citizen hotline, the 12315 Consumer Protection Commission hotline website and the official website of the Municipal Commission of Commerce. Before reporting for repair, the public can do a simple inspection and treatment according to the prompts to avoid the waiting time during the peak period of maintenance; if it is really necessary to report for repair, it should also describe the accurate fault situation on the telephone as much as possible, so that the on-site personnel can bring spare parts and disposal in time.
The relevant person in charge of the Service Industry Development Department of the Municipal Commission of Commerce said that the city's home appliance maintenance service market has formed a service pattern with brand manufacturers authorized by after-sales service enterprises as the main body and comprehensive service enterprises as the supplement, which can ensure the service needs of residents in the cold winter.
What should I do if the heating and air conditioning are not heated? There are tips for use
In fact, there are tricks to use air conditioning in cold and winter, and a little attention paid by the public in the process of use can effectively reduce the frequency of failures.
According to experts from the Home Appliance Industry Association, the public should clean the filter and heat exchanger of the air conditioner before use, and if possible, the outdoor unit can be flushed by the water pipe, thereby increasing the efficiency of the use of the air conditioner. When starting the air conditioner, it is recommended that you adjust the temperature to 22 to 23 degrees, and then slowly increase it, the highest is not more than 26 degrees.
If you encounter a situation that cannot be started, it is recommended that you first detect whether there is a problem with the power supply, if it is normal, then see whether the remote control can be used normally, if it is still normal, you need to consider whether the outdoor temperature is low.
Generally speaking, when the old air conditioner is below minus 5 degrees Celsius, when the frequency conversion air conditioner is lower than minus 10 degrees, the air conditioner may not be able to start, at this time you can pour a basin of boiling water to the outdoor machine, and then put the starting temperature at about 20 degrees to start slowly. If the air conditioner does not fail, it should be solved, and then slowly increase the temperature when the air conditioner is stable.
In addition to the outdoor temperature is too low, the air conditioning failure may also be due to insufficient potion, at this time you need to contact a professional to repair.