DoNews Auto December 17 news (Yang Yang) Recently, according to the car complaint website Car Quality Network, in the november complaint ranking, in addition to euler good cat due to chip problems were concentrated complaints, the second ranked Xingrui received more than 300 complaints, which triggered a lot of netizens to discuss.
From the perspective of complaints, among the 1282 complaints, 1186 cases of body accessories and electrical appliances were checked, and the car machine system was stuck, frequent crash restart, slow start-up, high-speed navigation failure, system and chip were too old, and there was a black screen situation.
A 2021 2.0TD luxury Xingrui car owner said, "In the normal operation of the vehicle, the car machine Caton crashes and restarts, the reversing image freezes, the OTA upgrade is promoted, and the upgrade push is not obtained in actual use." The navigation of the car machine is not accurate, and the actual position and the navigation display of the car machine are far from the difference. ”
Another 2021 2.0T premium Xingrui car owner said: "The fuel tank noise has been from buying a car, Geely has not replied to what the problem is, the phenomenon of the car machine is now more and more serious, the regular sliding screen does not respond, to wait for a few seconds, especially into the menu bar to select the APP, left and right sliding when the pause card, storage space is only 1,2 g, memory and storage is obviously not enough, can not reach the slogan of the Chinese star, it is recommended to cancel advertising, false publicity, APP is even more outrageous, open the APP, It is hard to wait for a long time to enter, often falsely reported that the car is opened, the car starts, especially when the underground garage, there is no problem with another software guki, but Geely is an app specially made for Xingrui, and there are indeed these conditions when using it, if Geely does not give a statement, it is really ashamed of the sales of more than 1w per month. ”
Judging from the complaints of the owners, the stun of the car machine system of Xingrui has affected the normal use of the car by the owner, especially the car machine caton or even the black screen, which will even affect the driving safety while reducing the car experience. As a car priced at 100,000 yuan, especially with the advent of the new four modernizations of automobiles, Xingrui also constantly emphasizes how good its "smart interconnection" performance is, and such a problem should not occur.
As of now, Geely has not responded to this, and doNews will continue to follow up on the follow-up.