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Tracking | "Thank you very much for the information of Huashang Daily" consumer appeals have results

On December 9, Huashang Daily-Ersanli Information reported that Ms. Zhang, a citizen of Tongchuan, spent 3600 yuan to buy an electric car at the Xinri Electric Vehicle Shop next to Tongchuan City Hospital, and there was a problem on the first day of purchase, and the after-sales reply was only repaired and not returned. On December 15, Ms. Zhang finally got a refund for the electric car and thanked Ersanli at the same time.

Tracking | "Thank you very much for the information of Huashang Daily" consumer appeals have results

It is understood that the electric car spent more than 3600 yuan when it was bought, and there was a problem the next day when it came back, and it heard a strange noise, and after it was finished, it felt that it could not run, and the maximum speed on the flat road was twelve or three kilometers per hour, and the vehicle suddenly lost power and could not drive. Ms. Zhang could only find a trailer to transport back. Subsequently, after contacting the electric vehicle after-sales, I was told that I needed to replace the battery, but I needed Ms. Zhang to make up the difference.

Tracking | "Thank you very much for the information of Huashang Daily" consumer appeals have results

After the report was issued, on December 13, Ms. Zhang told reporters that the New Day electric vehicle manufacturers had agreed to return the goods and received a refund, "After communicating with me, the manufacturer agreed to return the car, and gave me a total of 4375 yuan of money for the license, insurance and trailer," Ms. Zhang said.

Tracking | "Thank you very much for the information of Huashang Daily" consumer appeals have results

On December 15, Ms. Zhang specially came to the China Business Daily- Ersanli Information Tongchuan Reporter Station to express her gratitude.

(Huashang Daily reporter Zhang Jianquan Editor Zhang Zhibin Zhou Jiamin)

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