#Fast-moving consumers##免费试吃的东西不要贪便宜 #
Recently, many netizens have reported that they have been deceived by the results of purchasing goods on Tmall, and the number of victims is as many as 300 people.
The reporter learned through the interview with Ms. Zhao: Originally, in mid-November, she saw huafei Yan Tmall flagship store engaged in activities, and there was a special offer for zero yuan purchase.
The content is free to try, everyone can shoot one of each product, give them praise after receiving the goods, and then apply for a refund.
Ms. Zhao said that at the beginning, she also had doubts, but because it was an activity of the Tmall flagship store, she still trusted the platform and participated.
According to the reporter's subsequent detailed understanding, the merchant promised that to participate in the free tasting activity, it is necessary to "order confirmation receipt of all 5 stars praise 30 words + 4 pictures + video + more than 10 words of posting" after receiving the goods, and directly apply for a refund after operating according to the process, and return the actual amount of the purchased goods. And in the tips, we can also see that it is said that the first order is limited to free tasting, please do not shoot more.
However, according to Ms. Zhao and other customers, after they followed the process, the merchant did not return the payment as agreed. And although they said that the first order was free, they later also said that each link can be shot, and one link is limited to one copy, so some consumers have bought many copies!
Contact the store staff, but also have been dragging them without solving. Finally, they proposed a 10 times commodity compensation payment offset plan, but they believed that this was a forced purchase and forced sale, and they had to be forced to plug them.
At present, the black cat platform has received more than 100 complaints about "HuafeiYan" products.
However, after Ms. Zhao and other customers complained about applying for after-sales rights protection, the implementation plan given by the Taobao platform was: rejecting the after-sales service; status: the goods had been received; and the rights protection judgment: failure to perform the independent commitment or the agreement between the two parties.
Everyone also called for consultation, and the reply was to make everyone wait patiently. According to a consumer surnamed Hu, the number of consumers who have been defrauded is currently more than 300 people, involving an amount of more than 300,000 yuan.
At present, the store of the "Huafeiyan flagship store" cannot be searched on the Tmall platform, and the staff said that the store has terminated its operation and can no longer perform refund operations.
In this regard, many netizens said: they all say that they have not sold the essence, how can you still fantasize about taking advantage of the merchants, this cheap is so good to take advantage!
Some netizens said: They all say that they take advantage of small and eat big losses, which is really not to deceive me! In fact, when many people shop online, they are willing to buy things on Tmall, because subconsciously feel secure and safe. And usually many merchants do engage in some 0 yuan purchase, 1 yuan second sale such preferential activities, but also to reduce everyone's vigilance. However, when encountering such a thing, everyone should still be vigilant, after all, it is not a big brand, nor is it an old brand store that has been operating for a long time. Seeing that there are benefits, I just think about how to make wool, which is good, and I am caught by the merchants! Or remind everyone that the pie will not fall from the sky, take advantage of small and eat big losses. (Source: Xiaozhao Internet, NetEase News)
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