The twelve hours of the front-line order maintainer of China Railway Construction Property
They meet every day, but who really sees their faces; salutes and greets the crowds that come and go, who smiles back at them; who guards them day and night, who guards their retrograde figures... At the China Railway Construction Property, the order maintainers began to write from dawn, outlining the touching stories of obscurity that happened to them at twelve o'clock.
Order personnel "daily practice"
Dawn breaks and it's busy
"Salute!" At 6:45 every morning, when the first rays of the morning sun fell, the change of the night shift and the day shift of the Ministry of Order also began with the loud slogan.
"One-two-one", "Standing Upright", "Resting", the dawn of dawn echoes with the heroic queue training, outlining a well-trained, disciplined, enthusiastic service, civilized duty of the property security team. This is also a daily "compulsory course" specially set up by China Railway Construction Property in order to strengthen the job skills of order personnel and the sense of security of owners.
"Hello, welcome home", "Hello, please slow down"... With the sound of the horn of "Didi", the "morning peak" belonging to the property owner began. At the China Railway Jiande Park project, five or six security guards are nervously clearing the road.
Guidance for the morning peak of the park
Due to the closure of Hefei Flood Control Road and Power Plant Road, all vehicles pass through the entrance of Deyuan, so that the door of the original one-way lane is more and more congested, in order to facilitate the owner's travel, deyuan order maintenance department all staff take the initiative to schedule, from October 26, 2021, every morning from 7:30 to 8:30, 6:30 to 7:30 pm, in the east gate of the park morning and evening travel peak period of the vehicle guidance, the daily guidance of vehicles up to 300 vehicles, effectively alleviating the impact of construction on the owner's travel. In the late autumn, although the morning and evening were cold, they were still rain or shine, and this move also received unanimous praise from the owners.
In the middle of the corner, the hidden dangers are discharged
On October 16, with the sound of glass bursting, Guo Xiaodong, the director of the Yuehu International Project Order, who was patrolling in the scorching sun, immediately ran to the sound.
It turned out that the glass window of the owner's home had self-detonated, there was a certain safety hazard, considering that the window glass was the gate guard booth, the owner and employees were very dangerous to enter and exit. Guo Xiaodong immediately notified the order personnel to pull up the cordon, casually found a non-motorized helmet for simple protection, climbed the herringbone ladder to knock down and clean the self-detonating glass little by little, and contacted the engineer for maintenance, effectively eliminating safety hazards and preventing the occurrence of safety accidents.
Noon and sun, resistant to the sun
"Master, this is fresh", Jin Lihui, the order maintainer of the Swiss Garden Villa project who has just turned 19, is carefully asking the owner's courier information.
Jin Lihui kills before delivering the courier
In front of the mutated disease strain Delta, he always put the safety and health of the owner first, took the initiative to ask zhan to be on duty at key positions such as the entrance and exit of the park, and undertook the work of entering and leaving the owner's registration, temperature measurement, and killing. In addition, as a member of the youth league, he also actively helped the owners to eliminate the express delivery, and provided the errand work of the express delivery service, receiving and delivering forty or fifty times a day, and killing hundreds of times for items and takeaways, often in order to rush the express mail too late to eat. No, he has to brave the poisonous sunshine to send urgent fresh food to the owner.
The end of the day is not in the middle of nowhere, not slack
In the afternoon, under the scorching sun, Gao Changhong, the head of the order team of the Changyuan Project, often stayed for a while at the 5 non-motorized parking spots in the park. Because he often finds that many owners will forget small items such as keys in the car. In order to help the owner retrieve the forgotten key and other items, he patrols this key area almost every day, and warmly places a small note of warm tips on the car to facilitate the owner to find it in time.
The attentive, heart-warming and intimate service has won the high recognition of the owner, who specially wrote a letter of thanks to him to express his affirmation and gratitude for his and property service work.
Owner handwritten thank-you note Gao Changhong returned the keys for the owner on site
Stay at night and stay safe
On the night of July 17, the sound of wind, rain, and thunder touched the heart of Li Jun, the order officer of the Great Lakes Mansion. As usual, he carefully inspected the key areas such as the negative two-story garage, the elevator machine room, and the circuit equipment, and when he heard the faint sound of water next to the negative two-story elevator car of the second unit, his whole heart was tugged. He resolutely raised the elevator to the top floor and immediately called the elevator maintenance personnel and project leader Zhao Dongli according to the emergency response plan. "We must ensure the normal operation of the elevator before the arrival of the owner's rush hour", the leader of the company who was traveling far away issued an emergency repair instruction to the scene.
The owner group sent warm tips, posted the notice of stopping the elevator, set up a safety fence, rushed to the scene in the rain, found the cause of the accident, organized the personnel to repair, communicated with the owner in a timely manner to inform the progress of the emergency repair, and completed the "prescribed action" at the same time at the first time, Zhao Dongli suddenly thought that there were owners who were doing business, and they had to go to the market very early in the morning every day, and intimately arranged security guards to patrol and guide in the elevator hall and corridors.
The property owner is on duty 24 hours a day to check the water pipe network
In the close cooperation between the elevator maintenance unit and the project personnel, after inspection, due to the sudden failure of the bottom pit pump, the bottom pit water was injected, and the elevator was found in time, and the elevator was not a major problem. And that night, the property staff fought in the dark and damp elevator foundation pit for more than four hours.
When the time comes, when the lights of the ten thousand homes are guarded
Have you seen the night of three or four in the morning?
They knew better than anyone in the neighborhood at three or four o'clock in the morning.
On October 22, when Yang Hailiang, the head of the order of Changyuan and Guiyuan, was inspecting at night, he found that a little boy had been wandering back and forth around the guard post alone, silently sobbing, so he poured hot water for him to warm up, and also took the initiative to talk to him to understand the situation. After learning that it was because the child was too inky, disobedient at home, and had an awkward quarrel with his parents that he did not dare to go home, Yang Hailiang communicated with the child's parents until the contradiction was resolved, at this time it was four o'clock in the morning.
Property order maintainers are on duty at night to strictly verify
At three o'clock in the morning on November 9, Pan Shiwei, the head of the night shift in Guangyuan, was patrolling the underground garage when he found a drunken owner lying in the corner, and immediately went forward to help the owner up, asked about the owner's residence, and sent the owner home with another security personnel. The drunken owner did not bring the keys and had to wait for his family to deliver the keys. During the waiting period, Pan Shiwei thoughtfully put on his own coat for the drunken owners to avoid the owners from catching a cold until the arrival of his family. The careful and intimate action made the owner very moved, and the next day when he woke up, he immediately went to the property service center to thank Pan Shiwei in person, and said: There is such a property person, very at ease!
……
The night was deep, and the lights of the ten thousand homes were extinguished, but the story that belonged to them at twelve o'clock was far more than that.
Property owners shovel ice and snow to fight bad weather
General Secretary Xi Jinping said in his New Year's message in 2021: "Everyone is remarkable", yes, everyone is remarkable, especially the property order personnel who guard the tranquility of thousands of households. Because it is precisely because they are like the widow cattle, pioneering cattle, old cattle in the post diligently adhere to the post, from the subtle points to grasp the safety, service, due diligence, only to paint the 56 city companies affiliated to the China Railway Construction Property more than 130 projects of the bright lights, peace and tranquility of the beautiful scene.
(Zhonghui)