Since October, Yangpu District has carried out a series of community publicity activities around the results of the "One Netcom Office" reform in the past three years in combination with the characteristics of the district, and further improved the awareness rate of the "One Netcom Office" brand.
Entering the grassroots Theme propaganda grounding
Adhering to the service concept of "let data run more roads, the masses run less errands", Yangpu launched the "One Netcom Office" theme publicity month activities, in the business circles, streets, parks, parks, hospitals and other areas, to publicize and display the results of the "One Netcom Office" reform in the past three years to citizens and enterprises.
At the site of the third anniversary of the theme publicity activity of "One Netcom Office" in Jiangpu Road Street, the staff introduced the convenient and fast mode of "One Netcom Office" to the community residents and nearby office workers. If the medical record book is used up, you do not have to go to the community affairs acceptance service center to apply for and replace, in the "with the application" APP or the "with the application" WeChat mini program, search for "replace the medical record book", you can apply for the replacement of the medical record book online. In addition to online operation, after applying for a medical record book, you can also choose the zero-run service of "express delivery to home".
The Jiangpu Community Affairs Acceptance Service Center has also extended the service to a further level, and the "One Netcom Office" all-in-one machine is directly installed in Baodi Square, and if the community residents want to handle related business, they can do it at will, which is extremely convenient.
In the Dinghai Road Street and Xinjiangwan City Street held in the "One Netcom Office" into the community activity site, residents on their own concerns to the staff to consult, learned that through the "with the application" to do things so convenient, everyone have downloaded and installed the "with the application" APP, looking forward to the future to do things more convenient, life is happier.
Online course selection Innovative application to solve problems
After the "double reduction" policy was implemented, Yangpu launched the after-school service registration application in the "Yangpu flagship store with the application" from the user's point of view, so that students and parents can choose their favorite after-school services online. After the online course selection business of after-school services was launched, it quickly covered all 93 primary and secondary schools in the district, and the number of visits exceeded 400,000 in a single day.
Service is in the forefront, and the deputy agent warms people's hearts
For enterprises, the use of "one netcom office" is the most convenient choice for enterprises to do things. Combined with the requirements of the "Work Plan for Establishing and Improving the Auxiliary System and Improving the Convenience of the "One Netcom Office" in the City", the Yangpu District Administrative Service Center has used the "One Netcom Office" service model to timely launch the assistant service window and the offline assistant agency sub-center, coordinate various departments and streets to implement the main body responsible for the assistant agency, and enterprises can find assistant services online and offline when they encounter any problems, improve the efficiency of work, and resolve the inconvenience and contradictions in the process of handling. At present, the assistant service has served 1255 enterprises, the window review time has been reduced by an average of 10-15 minutes, and the waiting time for the call number has been reduced by more than 30 minutes on average.
It is understood that
The service model of "One Netcom Office" will continue to be reformed.
Continue to upgrade and serve the public,
Solve the problems of the citizens.
Text/Image: Tao Chen
Editor: Xi Yuxuan