Gaoyou Municipal Taxation Bureau: Service upgrade to benefit enterprises

This year, the Gaoyou Municipal Taxation Bureau of the State Administration of Taxation has focused on the work requirements of "tax benefiting the people and doing practical things", quickly responding to taxpayers' demands with more refined and personalized services, upgrading various service measures online and offline, inside and outside the system, and accurately delivering various preferential policies to taxpayers.

"Loving service post" makes it easy for private tax to "not close"

According to the changes in the needs of taxpayers, the Gaoyou Municipal Taxation Bureau fully integrates service resources, subdivides the needs of taxpayers, deeply promotes fine services, and sets up "love service posts" in the tax service department to open up green channels for special groups such as the elderly, pregnant women, and the disabled.

"Before coming, I was still worried about whether the tax refund procedures would be very cumbersome, but I didn't expect that the tax bureau had set up a 'love service post', neither queuing nor running errands, and there was a special person to guide and counsel the whole process, 5 minutes to do it, and the current service is really nothing to say." Recently, Gao Youlan, a disabled person who came to apply for a tax refund on personal production and operation income, gave a thumbs up with satisfaction. She said that the meticulous service of tax cadres made her deeply feel the concern and care of the tax bureau for vulnerable groups.

Not only that, the Gaoyou Municipal Taxation Bureau also simplifies the tax process for special groups, shortens the time for handling taxes, and implements services such as appointments, delays, and tolerances. "At work, we will give some 'special attention' to the elderly, pregnant women and the disabled who come to the tax alone, patiently explain, and from time to time take the handle to help them handle related business faster." Pan Qianyan, a tax cadre at the window, introduced.

"In-depth visit" let the red envelopes of huiqi enterprises "deliver to the door"

In Wuyue Plaza, the most popular gaoyou city, a tax policy publicity activity focusing on small and micro enterprises and individual industrial and commercial households was carried out. The "Tax Pioneer Service Team", composed of more than 30 young tax cadres from the Gaoyou Municipal Taxation Bureau, sent the most "warm" policies such as the adjustment of the VAT threshold for small-scale taxpayers to the taxpayers for the first time. "The lively and concrete explanations on the spot gave me a clearer and more systematic understanding of the preferential tax policies." Qin Yongfeng, manager of Dongxing Restaurant in Gaoyou City, said frankly that tax incentives are helping to restart the beautiful "food" light on the tip of Gaoyou people's tongues.

Zhang Yuansheng, financial director of Yangzhou Shuguang Cable Co., Ltd., said excitedly, "The proportion of R&D expenses plus deduction has increased from 75% to 100%, which is the best support for our cable manufacturing enterprises." All along, we have been overcoming the technical problems of 'card neck' and continuously improving the core competitiveness of our products. He said that after the implementation of the new policy, according to last year's research and development investment, research and development expenses can be deducted by more than 11 million yuan, which will better stimulate the innovation and development of enterprises.

It is understood that this year, the Gaoyou Municipal Taxation Bureau will further promote the optimization of the tax business environment with greater reform efforts and better service measures, in addition to implementing the specific content of 111 articles in 10 categories stipulated by the Provincial Taxation Bureau, it will also launch a series of innovative measures including "major projects of accurate service", "'one household and one policy' to help enterprises go public", "expand the 'package' service", and truly let the tax "spring wind" blow into the hearts of taxpayers and payers. (Yu Yun)

Source: Economic Reference Network