15 employees complained to Ma Yun's wife about the supervisor, Zhang Ying's move, so that everyone was convinced
The name Zhang Lijun may not be familiar to everyone, but Zhang Ying I am sure that many people know, yes, she is Ma Yun's wife.
Zhang Lijun is Zhang Ying's subordinate, she started from sales, became a regional manager, then a regional manager, and finally a general manager.
She was a teacher herself, and she was initially promoted to manage the team and promoted to supervisor. The first time I took the team, it was a failure, and I didn't make a single order in a month. In the end, all 15 of her employees signed a joint petition and collectively complained to Ma Yun's wife, Zhang Ying.
The employees wrote Zhang Lijun's A4 paper, and when Zhang Ying learned of this, she called her to the office to talk.
Zhang Ying did not scold Zhang Lijun at the first time, but took the initiative to say that all this was her own responsibility. After that, she used only one trick to easily convince everyone.
Since then, on many occasions, Zhang Ying has directly spoken: Today Zhang Lijun is your boss, if any of you oppose her, then please leave, I will definitely support her.
It is precisely because Zhang Ying has unconditional trust and support for Zhang Lijun that she has created a top management for Ali.
Of course, Zhang Ying may have only done this one thing in front of other employees, but privately she taught Zhang Lijun a lot.
Among them, there are probably the following three points:
1. Personally counsel the supervisor
Zhang Ying took the initiative to take responsibility, and personally counseled and supervised, which greatly moved Zhang Lijun's heart.
Obviously, she was not capable enough to bring the following employees well, but Zhang Ying took everything for her. With such a tolerant leader, anyone will be willing to fight for her.
On the one hand, Zhang Ying took the initiative to take responsibility, and on the other hand, she personally tutored Zhang Lijun so that she could successfully assume the position of supervisor.
Teach by hand and cultivate carefully, which is why Zhang Lijun mentioned Zhang Ying again many years later and is still grateful to Shu Zero.
In fact, when we are management, we should also think more from the perspective of employees. After empathy, you can make a correct judgment.
If the subordinates are not doing a good job, the leaders are also hard to blame.
Second, clarify the target event
The first thing Zhang Ying did to cultivate Zhang Lijun was to let her clarify the daily goal events, take out a notebook to list the things to be done that day, and complete them one by one.
Only when it is done can we go back, and we must do what we do today.
In the long run, Zhang Lijun not only has the goal and motivation to work, but also the ability and business proficiency have increased at the speed of light.
Sometimes, what employees lack is a word of guidance, as a management must not be stingy.
The simplest and most simple method changes a person's career. Zhang Ying is worthy of Ma Yun's wife, and she really knows the way of management.
3. Unconditional trust
Although Zhang Lijun has certain deficiencies in her management ability, she has not despised it because of this, but has increased her efforts to cultivate and guide it, and even unconditional trust and support to help her sit firmly.
The trust of leaders can not only enhance the confidence of employees, but also buy people's hearts.
Zhang Ying's help Zhang Lijun establish her prestige in front of employees is the greatest recognition of her.
This is also the reason why Zhang Lijun has been loyal for many years.
Through the story between Zhang Lijun and Zhang Ying, I learned a lot of things.
The above are some of my insights and experiences, I hope to help you manage your own team well, sublimate the relationship between employees and leaders.