Henan Daily client reporter Dong Xueyan Henan Newspaper all-media reporter Song Guangjun text/photo
18 years ago, he took off his military uniform, entered the front line of petitioning, and changed from a "veteran" to a "sharp soldier"; he always scrupulously abided by the mission of a "veteran" and turned "petitioning" into a "belief"; he persisted in "solving difficulties for the people and sharing worries for the party"; he successively handled 7280 letters from the masses, received 8273 batches of 139897 visits from the masses, solved countless troubles and difficulties for the broad masses, and established a good image of the cadres who are amiable, trustworthy, and respectable. He is Zhu Ke, a fourth-level researcher of the Xuchang Municipal Bureau of Letters and Visits.
Veterans make new posts and make "new merits"
One morning in July 2018, when the sun was shining like fire, some owners of a residential area in Weidu District defaulted on their water and electricity bills due to disputes with the property company, resulting in more than 300 residents in the community without water and electricity, and the owners of the entire community could not live normally. More than 70 representatives of the owners who were angry and anxious visited the xuchang municipal party committee and municipal government organs to ask for a solution.
Zhu Ke calmed the owner's emotions against the scorching sun and went to the community to work on the spot, promising that he would never leave until the problem was solved. He learned the details from the masses and coordinated the municipal water supply company, the municipal power supply company, the Weidu District Housing and Construction Bureau, the street office and other departments to discuss the solution to the problem. After more than 8 hours of hard work, at more than 10 o'clock that night, the community resumed normal water supply and power supply.
While everyone enjoyed the coolness of the air conditioner in the brightly lit house, Zucker did not have time to take a bite of food, and his sweat-soaked shirt was attached to his body and did not dry. What he received was a "big bag" of mosquito bites, in exchange for the unanimous thanks of the owner's representative who made a special trip to the Bureau of Letters and Visits.
In xuchang city's petitioning system, Zhu Ke is a well-known "desperate sanlang". Whenever he receives and supervises the petitioning matters, he will never let go of the slightest flaw in the handling of the opinions, he will never give up until the handling of the opinions is in place, and the masses will not be satisfied with him and he will never "collect troops." Overtime is a "common action", and on-site handling of problems is "commonplace".
During his service in the army, Zhu Ke was awarded the honorary title of "Young Commando in Scientific and Technological Training" by the former Beijing Military Region, and was awarded the honorary title of "Young Commando in Scientific and Technological Training" by the former Beijing Military Region, and was awarded the honorary title of "Model Family" and "Excellent Party Member" by the 65 Group Army. Since engaging in petitioning work, he has continued the style of soldiers who dare to grasp and dare to manage, are good at tackling tough problems, and are not afraid of danger, and in the face of difficult and complicated petitioning incidents, he always rushes ahead without hesitation. Up to now, a total of 216 emergencies have been handled. During the treatment, he was repeatedly injured by the overbeat petitioners, and the scars left on his body are still clearly visible.
Speaking of these scars, Zhu Ke always smiled: "This is the same as the scars left by the troops in the flood fighting, earthquake relief and relief, and it is also my 'military merit badge'!" ”
The matters reported by the petitioning masses have not slackened for a moment
The work of petitioning has a direct bearing on the vital interests of the masses of the people, on the flesh-and-blood ties between the party and the government and the masses of the people, and on the overall situation of reform, development, and stability. "The petitioning masses are looking for the things we reflect, no matter how small they are, they are also big things!" Not a moment to slacken off! These are the words that Juke hangs on his lips.
On November 22, 2016, heavy snow suddenly fell in Xuchang, and a resident of Xu Ji's family home was anxious because the community could not heat normally, and urgently "asked for help" from the Bureau of Letters and Visits. Zhu Ke braved the wind and snow to run back and forth between enterprises, properties, communities, and functional departments to coordinate, and under his multi-party travel, the Municipal Housing and Construction Bureau, the Thermal Power Company, Xu Ji Group, the street community, and the residential property came up with solutions. By adding heating exchange and supply stations to improve heating capacity, three days of back and forth finally solved the heating problem that had plagued the masses for many years. The owners said with great gratitude: "We are not only warm in body, but also warm in heart!" ”
In July 2019, Yang X of Changge City reflected that the people of a village in Guanting Township had not paid for the purchase of 10 tons of chemical fertilizer, which should have been resolved through legal proceedings, but after many persuasions, the petitioners were always reluctant to file a lawsuit in the court, but repeatedly went to the petitioning department to petition. Zhu Ke completely ignored the fiery sun, immediately rushed to Changge City for on-site investigation and verification, in-depth communication with the relevant local departments, discussed ways to solve the problem, and reached an agreement between the two sides in 1 day, so that the problem reflected by Yang Moumou was satisfactorily resolved. When Yang Moumou left with gratitude, Zhu Ke fainted in the conference room due to low blood sugar due to not eating during 6 hours of consultation.
In Juke's calendar, there were never holidays, Sundays, or even day and night. In the more than three months before and after the 2008 Beijing Olympic Games, during the 19th National Congress of the Communist Party of China in 2017... Zhu Ke worked overtime day and night, continuous combat - drafting documents, coordinating duty, supervising and supervising, tired in the office and clothes snoozing, hungry a bowl of instant noodles to fill the hunger, sick to eat some pills, these are difficult for colleagues to forget, Zhu Ke is how to treat himself "fiercely".
In the past 18 years, Zhu Ke has handled more than 7,280 letters from the masses, received 8,273 batches of 139897 visits from the masses, collected and sorted out 63 batches of difficult petition cases and submitted them to the municipal leaders. Organized and held 87 special study and adjudication meetings, put forward 156 reasonable suggestions for municipal leaders, and effectively avoided the occurrence of more than 150 incidents of mass cross-level collective petitioning...
Use the recognition of the masses to measure the effectiveness of petitioning work
As a communist party member, mass worker, and petitioning cadre, Zhu Ke has always regarded doing a good job in the petitioning work as the purpose, responsibility, and obligation of the party and the government, regarded the petitioning masses as his relatives, regarded helping the petitioning masses as his duty, regarded the resolution of contradictions in petitioning as the goal, regarded the solution of the people's worries and difficulties as the pursuit, measured the effectiveness of the petitioning work with the recognition of the masses, took the initiative to serve the grass-roots units and the masses with a strong sense of responsibility, and established a good image of the petitioning cadres as amiable, credible, and respectable.
Zucker said that one of the most regrettable things in his life was that on November 24, 2006, when his father's illness worsened, his brother called and asked him to go back to see his father for the last time. When he got on the bus and returned to his hometown, a group of migrant workers who were begging for wages asked him to answer the talks by name, but Zhu Ke did not return immediately. At the door of the municipal party committee and the municipal government, we patiently channeled the emotions of migrant workers, actively contacted the responsible units to resolve the contradictions, and finally the problem was satisfactorily resolved. The migrant workers left happily, but the old father could not wait for his son Zhu Ke and swallowed his breath.
Similarly, the old mother died, and Zhu Ke was unable to see the last of the old mother because he was on a flood relief mission in the army. He has always felt guilty about this. Whenever he mentioned it, he choked up several times, which was also the biggest pain in his heart.
One day in November 2012, the calm in the reception hall of Xuchang City was suddenly broken by noisy shouting. Zhu Ke rushed to the hall and found a middle-aged man holding a pesticide bottle, shouting in his mouth, "If you don't solve the problem for me, I will die here!" ”
Zhu Ke hurriedly poured a cup of hot water in front of him and said, "Big brother, don't worry, there is something you tell me!" When he saw that the petitioner was wearing thin clothes, Zhu Ke hurriedly took off his cotton clothes and draped them on the petitioner, and the visitor stabilized his excitement. It turned out that the client's wife had been paralyzed in bed for nearly 10 years, and her life was very difficult, so she had a negative and world-weary mood. After understanding the situation, Zhu Ke took the initiative to coordinate and communicate with the civil affairs, street offices, communities and other departments, and contacted the trade unions, women's federations, television stations and other departments to help Ye apply for the minimum guarantee procedures, arrange difficult help, and petitioners strengthened their confidence in life.
For more than 10 years, Zhu Ke has bought New Year goods and sent clothes and goods for Ye during the New Year's Festival. Zhu Ke's actions of convincing people with reason and feeling people have become the closest "relatives" and friends in Ye Mou's heart.
In the twenty years of his military career, the troops were tempered into good steel. Engaged in petitioning for eighteen years, Dan Xin still shows feelings! For more than 30 years, whether in the army or in the localities, Zhu Ke has always insisted on working diligently, relying on the image of the character tree, relying on dedication to the people, and relying on sincerity to win trust! With the heart of a child, the deeds of a public servant, regardless of fame and fortune, willing to give. In the work of petitioning, he constantly realizes his greater value in life. Zhu Ke was also successively awarded the titles of "Five Good Party Members of Henan Province", "Model Army Demobilized Cadres of Henan Province", "Outstanding Public Servants of Xuchang City", "Outstanding Communist Party Members", "Model Army Demobilized Cadres", and "Advanced Workers in Petitioning Work", and was twice awarded the third class of personal merit.
Editor: Song Guangjun