Recently, the Morning Post Real Estate Weekly launched the decoration rights protection hotline 82888000, and many owners have "complained" about the unreliable decoration companies they have encountered through the hotline. After owners reported last week that there was a problem of "additional items" in the decoration company, this week's "delay in construction" renovation complaints was a hot spot. Mr. Sun, who lives in Liancheng Coast, Coast Road, reflected through the hotline that the decoration company found in the renovation process of his new house last year promised to complete the renovation project in one and a half months, and finally dragged it out to November and could not be fully completed. In order to wait for the renovation, the marriage of Mr. Sun's son was affected. For the decoration period, decoration practitioners told reporters that due to the "short supply" of skilled workers, this has become a common phenomenon in the market.
The marriage of his son, who had not been completed for four months, was postponed
In June last year, Mr. Sun was preparing for his son's wedding, "The son's marriage is a big event, and the family must be well decorated." Mr. Sun said that his house has been living for 10 years, and many places have been nearly damaged. He found a decoration company on the Internet, negotiated the plan and price, and at the end of June, in order to make room for the decoration team, Mr. Sun and his wife moved out. "I found a hotel outside to stay, just a month and a half, first grievances." But what Mr. Sun did not expect was that he lived outside for more than four months, and until November, the wooden floor was not finished.
Mr. Sun said that since he paid the first project payment, the attitude of the other party has begun to change a lot, and his project is often in a state of suspension. Call the other party, the reply is often "know" and "I will arrange" and other prevarications, and the completion date is delayed again and again. "The family is still a construction site, there is no way to marry the daughter-in-law into the door, and the relatives to discuss the change of the wedding date, but it has been changed twice in a row, and the decoration project is still not completed." The family felt that we were not sincere and simply canceled the marriage. "Mr. Sun really didn't expect that decoration could become the biggest obstacle to his son's marriage."
All kinds of excuses the owners can only eat dumb losses
After being continuously stopped, the renovation entered the final finishing work. What Mr. Sun did not expect was that the decoration staff still used various excuses to prevaricate him, "Today said that the workers went home, and tomorrow said that the warehouse was soaked in heavy rain, in short, it is a word - drag." Similar to Mr. Sun's experience, Mr. Wang, who lives on Taishan Road, has a similar experience. The project, which was promised to be completed in two months, was also delayed for more than four months. Under constant urging, the other party's reply was even more outrageous, "Today it is said that the car was detained, tomorrow it is said that the workers and farmers are busy going home to collect wheat, etc., and finally even saying that the workers are going home to mourn." Even if workers are sent to work, it is a worker working every time, which is particularly inefficient. Mr. Wang said that he once wanted to replace the decoration company, but the salary was paid in stages, and each stage was prepaid, and the money had been paid, so he could only listen to the decoration company.
It is common for workers to delay construction in place
For the problem of the delay in the construction period, some decoration practitioners told reporters that the delay period is already a common phenomenon in the decoration industry, and the main reason is the lack of skilled workers. "Most renovation companies and renovation foremen are cooperatives rather than employment, so many times they can't effectively restrain the renovation foremen. Moreover, the tile workers and carpenters who are now decorated are all sought-after jobs, and they are simply not enough. The most excessive thing we have seen is the construction team with only one bricklayer, who dares to take over 8 projects at the same time. A brand of tile agents told reporters that many times the decoration company knows that the construction period in the contract will not be completed, but in order to retain customers, it will make false promises. Of course, the delayed construction period is only one aspect, the agent told reporters, many decoration companies at the same time to start too many projects, there will be problems in capital turnover, they will be the customer's prepaid material money for other purposes, can not pay the material supplier in time may also cause the construction period to be delayed.
Ideas
Prevent renovation delays Owners can do so
First of all, the industry owners are well aware of the time it takes to renovate the new house, starting from structural transformations such as smashing walls and cleaning up waste residue, including hydropower transformations such as slotted cloth pipes, and then to mud and tile projects such as waterproofing and tiles. Usually decoration design 100 square meters of house, no matter how fast it takes two months, if the customer's main material arrangement is more delayed, the time may be delayed, if the customer has full authority to hand over to the decoration company to deal with, it is best to agree on the contract specific decoration period.
Under the premise of signing the decoration contract, if the decoration is delayed, it is necessary to first confirm who is responsible for the delay in the completion of the decoration company, whether it is the extension caused by the addition of the project or other reasons by the owner of Party A, or the reasons of Party B's decoration company itself, or the delay caused by the third party such as building materials manufacturers and properties. If the reason of the owner of Party A or a third party leads to the delay in the breach of contract, then it cannot be said that the decoration company is in breach of contract.
Secondly, if it is determined that the responsibility of the decoration company leads to the delay in completion, then it is necessary to re-examine the decoration contract signed with the decoration company, if the decoration contract clearly stipulates the extension of the liquidated damages, it is completely possible to claim the legitimate rights and interests of the other party according to the contract. If the negotiation fails, the other party may be required to pay the extension penalty to the court with jurisdiction, and the specific time period for payment of the liquidated damages needs to be determined in conjunction with the contract agreement with the other party and the date of acceptance.
However, there are also some irregular decoration companies, will be liquidated compensation column with a slash line, if the consumer signed after the expression of agreement with the terms of the contract, then the home improvement company has a reason not to compensate the owner for losses. Therefore, if you want to avoid losses, the owner must open his eyes to see if the contract signed with the decoration company has the content of breach of contract compensation, and also find a regular and qualified decoration company, otherwise similar to the affiliated decoration company, the situation of default is likely to suddenly "evaporate in the world", even if there is a contract in hand, it may not help.
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Search online and be cautious about leaving information
In the interview, the owner Mr. Sun also told reporters a detail that he looked for the decoration company through network search, and the decoration company found the door by itself. At that time, Mr. Sun and his wife began to search for decoration plans on the Internet, and suddenly jumped out of the dialog box, saying that they could estimate the cost of decoration, but they needed to fill in basic information including mobile phone numbers. But just after Mr. Sun finished filling out the phone, the sales call came earlier than the decoration budget. "The caller said he was from a renovation company and could give free door-to-door measurement and design. Listening to the voice very sincerely, Mr. Sun agreed with the staff member to measure the time. "The staff were very welcoming during the measurement, and they felt that they were thinking of us everywhere and saving us money. Mr. Sun said that in order to show the strength of the company, the staff also invited Mr. Sun's family to visit the decoration company.
Industry insiders remind that it is best to treat decoration companies online with caution, especially when searching for decoration-related content through the Internet, there will be "free measurement" and "free design" and other web pages popping up, asking for detailed information. These websites often collect customer information and then sell it to partner renovation companies. The decoration companies that obtain information often do not have specific office space, and even many of them are "black decoration teams" without registration and business licenses, they are not only delayed in the construction period, but also the quality of the project cannot be guaranteed. Here, the morning newspaper decoration rights protection hotline also reminds everyone that it is necessary to be cautious when looking for decoration companies on the Internet.
Guanhai News/Qingdao Morning Post reporter Liu Peng
Source: Qingdao Morning Post