"Strengthening the construction of the social psychological service system and cultivating a self-respecting, self-confident, rational and peaceful, and positive social mentality" is an important part of accelerating the construction of a healthy China, a safe China, and a rule of law China, and it is also a source and basic work to achieve long-term peace and stability in the country.
On October 25, Dongguan Zhiyin Guanjia Psychological Care Hotline "88881111" was officially launched. This is an important step for Dongguan to strengthen the construction of the social psychological service system. This is not only a unified psychological care hotline number in Dongguan, but also a rescue network linking various departments.
Xiao Yafei, secretary of the Municipal Party Committee and director of the Standing Committee of the Municipal People's Congress, Liang Jiezhao, member of the Standing Committee of the Municipal Party Committee and secretary of the Political and Legal Committee of the Municipal Party Committee, and responsible persons of the Municipal Political and Legal Committee, the Municipal Public Security Bureau, the Municipal Health Bureau, the Municipal Education Bureau, the Civil Affairs Bureau, the Municipal Digital Bureau, the Youth League Municipal Committee, the Municipal Women's Federation, and the Municipal Federation of Trade Unions came to the Seventh People's Hospital (Municipal Mental Health Center) to attend the opening ceremony.
Why does the opening of a psychological hotline make the secretary of the municipal party committee attach so much importance to it?
In recent years, the Dongguan Municipal Party Committee and Municipal Government have made a series of arrangements to vigorously strengthen mental health services, enhance the people's mental health literacy, cultivate self-esteem, self-confidence, rationality and peace, and a positive social mentality, and help Dongguan's high-quality and sustainable economic and social development.
However, it must be noted that with the obvious acceleration of the pace of life, individual psychological and behavioral problems and the social problems they cause have become increasingly prominent; especially since the outbreak of the new crown pneumonia epidemic, the scientific and reasonable provision of mental health services and social psychological counseling for different groups of people has attracted more and more attention and attention from society.
In this context, the Dongguan Municipal Party Committee and Municipal Government put forward the work requirements for integrating the public welfare psychological assistance hotline of the six departments of health and health, public security, education, federation of trade unions, youth league municipal party committee and women's federation, and the relevant departments repeatedly studied, coordinated and accelerated, and finally formed the Zhiyin Guanjia psychological care hotline.
It can be said that this care hotline is an important measure for Dongguan to implement the people-centered development thinking, strengthen grass-roots social governance, and promote "I do practical things for the masses", and is a specific action to ensure the people's mental health and enhance the sense of happiness, sense of gain, and sense of security.
After the official opening of the Zhiyin Guanjia Psychological Care Hotline, it will closely connect the hotline acceptance and the background handling service, ensure that the problems and reasonable demands reflected by the masses are handled and handled in a timely manner, so that the psychological service hotline can be received faster, more accurately divided, and more practical, and create a "total customer service" for mental health services.
Not only that, Xiao Yafei has more expectations for the Zhiyin Guanjia Psychological Care Hotline. He hopes to put this care hotline:
Create a "connecting line" for all citizens to serve all citizens around the clock. The hotline should provide free psychological counseling services for the public 24 hours a day, including seeking help for some practical problems such as unemployment, economic difficulties, life distress, and emergencies, as well as counseling for mental or mental illness, and carrying out emotional counseling or intervention.
Create a "happiness line" that comprehensively improves the mental health of the whole people. All relevant functional departments should increase the publicity of the psychological care hotline through multiple channels and channels, and always regard the "heart-wrenching" of the public as the "heart-wrenching thing" of the government departments, do good things and do practical things well, and continuously improve the quality of mental health services in the city.
Create a "connecting line" for full-cycle management linkage channeling and support. Health and health, public security, education, civil affairs, political numbers, trade unions, youth league committees, women's federations and other departments should cooperate closely, build a linkage referral mechanism for work orders, promote the integration of resources, the integration of forces, and the integration of means, so as to achieve "all questions must be answered, all needs must be responded, and all orders must be received".
Mental health is related to the well-being of citizens and the health of cities. The opening of the psychological care hotline and the provision of mental health services is a good start, and it is the direction of efforts to effectively help the public resolve psychological contradictions and get rid of spiritual difficulties. Dongguan will strive to build the psychological care hotline into an emotional hotline for citizens to express their heartfelt hearts, shape a healthy life, and reflect the temperature of the city.
After the launching ceremony, Xiao Yafei went deep into the relevant departments of the Seventh People's Hospital of the city to investigate. Xiao Yafei stressed that the opening of the Zhiyin Guanjia Psychological Care Hotline will play an important role in Dongguan's social management and people's livelihood security, and it is necessary to align with the advanced experience of the world and build a brand of psychological counseling hotline in the province.
The Seventh People's Hospital of Dongguan is the only municipal psychiatric hospital in Dongguan that integrates medical treatment, teaching, scientific research, prevention, rehabilitation and judicial identification, and the Zhiyin Guanjia Psychological Care Hotline currently relies on the original 22113311 psychological hotline with 13 full-time staff and 24-hour operation services. At present, the recruitment of personnel is being accelerated.
Text/Guangzhou Daily Xinhuacheng Reporter: Wang Wanli Guangzhou Daily Xinhuacheng Editor: Yang Hongquan