Original title: Yangtze River Delta high-speed rail: "a bowl of good rice" with more than 100 kinds of heat chain packages to warm the stomach and heart
Yangtze River Delta high-speed rail: "a bowl of good rice" with the car
More than 100 kinds of heat chain packages warm the stomach and heart
Jia Yuankun, a reporter of this newspaper
During the National Day holiday, the Yangtze River Delta Railway ushered in a large passenger flow, embarked on a holiday journey, and many passengers had a new experience of travel. "I didn't expect that there were Wuxingxi fish and fish rice soup in the set, which tasted delicious and steaming, like taking the restaurant to the high-speed rail." G7695 train passenger Zhang Yinghao ordered an Internet hot chain meal at Huzhou Station through the 12306App, and within 2 minutes of the train stopping at Huzhou Station, the meal was delivered to the train, and within 5 minutes after boarding, the meal was delivered to the seat.
People are on the road, "a good bowl of rice" not only warms the stomach but also warms the heart. The quality of high-speed rail meals has always been a hot topic of concern for travelers. In order to meet the requirements of train operation safety and environmental management, for a period of time, the meals of high-speed rail trains are mainly cold chain. Meals need to be delivered refrigerated and served to passengers after being heated on the train. Although a lot of brains have been put into the selection of dishes and preservation, cold chain food is always missing that pyrotechnic gas.
"Chinese still like to eat hot rice with pot gas, in order to meet this demand of passengers, we have done a lot of work in the supply of hot chain meals." Gu Jianfeng, director of the business development department of China Railway Shanghai Bureau Group Co., Ltd., said.
The Yangtze River Delta is rich in local cuisine, and China Railway Shanghai Bureau Group Corporation gives full play to its geographical advantages to integrate local food culture and well-known Chinese and foreign fast food brands along the high-speed rail into the railway food category, such as Nanjing saltwater duck, Yangzhou "Yechun" lion head, Quzhou "three heads and one palm", Qiandao Lake organic fish head soup and other more than 100 kinds of heat chain packages have landed on the high-speed rail.
Up to now, a total of 14 stations in Shanghai, such as Hongqiao, Hangzhou East, Qiandao Lake, Quzhou, Nanjing South, Yangzhou East and Hefei South, have successively joined the railway 12306 network catering matrix, with more than 40 online catering merchants and more than 100 kinds of hot chain packages available every day.
The local special Internet hot chain ordering service launched by Huzhou Station is another landing project to expand the capacity and increment of "a bowl of good rice", so that local specialties can be cooked a la carte and delivered to the seat to enter the station and get on the train. It is expected that in the future, there will be 5 local specialties such as Yancheng and Lishui on the line.
To create a "high-speed rail on the tip of the tongue", it is not only necessary to make the meal well, but also to send it well. For this "good bowl of rice", the delivery time from the station to the train is only about ten minutes. From production to distribution, it takes four or five links to go through, which needs to be strictly implemented in accordance with the process, and it is not an exaggeration to describe it as "racing against the clock".
With a little finger, a hot meal is served. This not only requires the blessing of information technology, but also the support of refined management. People take food as the sky, the supply of hot chain food should ensure safety, punctuality and deliciousness, not only to clarify the management process, but also to do a good job of quality monitoring, the workload and difficulty of stations and cars have increased a lot. Chen Wanjun, director of the Propaganda Department of the Party Committee of China Railway Shanghai Bureau Group Co., Ltd., said: "What passengers need and expect is the direction of work. China Railway Shanghai Bureau Group Corporation regards making a good "bowl of good rice" for passengers as a key project to improve the quality of passenger services and enhance the travel experience of passengers, which is a vivid practice of 'I do practical things for the masses'. ”
In the study and education of party history, China Railway Shanghai Bureau Group Co., Ltd., which covers the Yangtze River Delta, put forward a list of 19 items and 89 practical things involving passenger travel experience and optimization of train operation. In addition to "a good bowl of rice", in order to serve the elderly and off-grid passengers, Shanghai, Nanjing and other stations have opened artificial windows to provide manual ticketing, cash ticket purchase, printed paper itinerary information tips, seat inquiries and other services; in order to reduce noise pollution, the Yangtze River Delta Railway has started from the aspects of transforming equipment and facilities, optimizing operating procedures, etc., taking multiple measures to reduce locomotive whistles and disturb the people, so that passengers can enjoy the fruits of high-quality development of high-speed rail. (Jia Yuankun)
Source: Xinhua Daily Telegraph