At the end of June 2022, the "Service Standardization Pilot" project in Foshan City was officially launched, and the content of Foshan Hotel Co., Ltd./Crowne Plaza Foshan Participating Project was "Cantonese Cuisine Catering Service", which is also an important part of the city's "Cantonese Cuisine Project". At the end of 2022, the hotel won the honor of "Cantonese Cuisine Standardization Demonstration Store" in Foshan City. After 1 year and 10 months, the expert group completed the mid-term acceptance of the "Cantonese Catering Service Standardization Pilot" of Foshan Hotel Co., Ltd. / Crowne Plaza Foshan in August 2023, and is about to enter the final acceptance stage.
Foshan Hotel Co., Ltd. / Crowne Plaza Foshan has been committed to spreading Cantonese cuisine culture with standards, promoting the improvement of Cantonese cuisine products and services through a standardized system, improving consumers' dining experience, and helping to promote the high-quality development of Cantonese cuisine culture.
In May 2022, the hotel successfully established the project of "Foshan Cantonese Catering Service Standardization Pilot", as detailed in the announcement:
(Notification link: http://fsamr.foshan.gov.cn/zwdt/tzgg/content/post_5303571.html)
In the mid-term acceptance in August 2023, the expert leadership team of Foshan City provided valuable opinions and suggestions to the hotel with rich experience and professional knowledge, including response to risk situations, as well as care for the elderly and children, etc., to help us improve the quality and efficiency of Cantonese catering services and spread Cantonese cuisine culture through standardization.
In order to create a standardized project of Cantonese cuisine catering service, as well as to promote the spread of Cantonese cuisine culture and deepen the standardized management of Cantonese cuisine, the hotel has made a series of efforts and promotions. Include:
1. Formulate Cantonese cuisine enterprise standards for a number of special dishes: on-site production and display activities were held, and online live broadcasts were also conducted, which received a large number of praises from citizens who like these dishes;
2. Choose popular dishes and implement Bay Area standards to ensure the stability of quality and authenticity of taste;
3. Solicit the public's opinions on the service, and make continuous improvements according to these opinions, such as the inspection of tea sets and tea leaves before the meal, and provide the service of Chinese tea art for guests in Cantonese catering;
4. Participate in the compilation of landmark Cantonese morning tea service standards, which has now entered the publicity stage;
5. Starting from many aspects such as daily catering services, business zero points and various banquet services, the service process was reorganized, and strive to strive for excellence in the standardization of Cantonese catering services.
The final acceptance of the project is imminent, and the hotel will continue to work hard, adhering to the spirit of professionalism, service and excellence, and using standardization to inherit and polish the golden sign of Foshan Cantonese cuisine!