November 2020
Mr. Lin is in Zhejiang Wanheng Lincoln 4S store
Bought a Lincoln Adventurer 2021 Premium model
landed 290,000
Mr. Zhu: At that time, the sales promised me that there would be a wedding car service when I got married, and then I called them now and said that this service is gone. I asked them why, and they said the car was off the assembly line, and he said there was no one. I offered you to use another car instead, or give me another service at the same price. He said that these were two different things, and that he did not have this authority. I said you don't have the authority to report to the top, and he refused, and there was no follow-up.
Mr. Zhu introduced
At that time, the sales promised:
A million-dollar Lincoln Navigator can be supplied
As a wedding car
But almost four years have passed
At that time, the WeChat chat history was gone
Zhejiang Wanheng Lincoln 4S Store Manager Qian: You call the salesman.
Mr. Zhu: The previous sales were right?
Zhejiang Wanheng Lincoln 4S Store Manager Qian: Yes, yes, yes.
Manager Qian introduced
Xiao Li, a salesperson at the time, had already left
scene
Mr. Zhu dialed the other party's phone
Mr. Zhu: It's been a long time, but I have something to tell you.
Xiao Li: You said.
Mr. Zhu: When I bought a car, was there a wedding car service?
Xiao Li: I think there is.
Mr. Zhu: Yes, you took me to the "navigator" back then and said that you would provide wedding car service when you got married, right?
Xiao Li: Well, it seems to be.
Mr. Zhu: I'm getting married now, I want to apply for a wedding car (service) with them, wait a minute to help me talk to the current manager, because you were my sales back then, you told him to be convincing, okay?
Xiao Li: Well, okay.
Xiao Li: At that time, it seemed that there was this wedding car service.
Zhejiang Wanheng Lincoln 4S Store Manager Qian: Okay, then I'll confirm with the administration first, okay?
Zhejiang Wanheng Lincoln 4S Store Manager Qian: Anyway, today is also Sunday, the owner is not there, what I want is to understand the actual situation, and then give Mr. Zhu a reply.
Before going to press
Mr. Zhu's feedback
The 4S shop has promised to provide wedding car services
But it was replaced by a Lincoln Aviator of about 500,000
He accepted