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12306 There is a handling fee for changing train tickets
Sparked heated discussions
In the public's previous impression
Only a week before the drive
Refunds will be made within 24 hours
A handling fee will be charged
Why is there a fee for even changing a ticket now?
As a matter of fact
12306 New Change Rules
It came into effect on January 15 this year
The platform was launched earlier this year
Announcement on Optimizing the Rules for Changing Railway Tickets
After optimization
Expand the scope of ticket changes before and after driving
The platform's rules for charging change fees
There are also clear provisions
Tiered charging rules:
1. No change fee will be charged for changes made more than 48 hours before the departure time of the station on the ticket, or for changes to trains on or before the date of travel on the ticket less than 48 hours before the departure date, or for other trains of the same day before 24 o'clock on the same day.
2. If you change a train after the date of travel more than 24 hours but less than 48 hours before departure, you will be charged 5% of the face value of the low-fare ticket before and after the change.
3. If you change a train less than 24 hours before departure to a train after the date of travel on the ticket, you will be charged 15% of the face value of the low-fare ticket before and after the change.
4. Before 24 o'clock on the same day, when changing the train on the next day or later, 40% of the face value of the low-fare ticket before and after the change.
5. The mantissa calculated above is calculated in units of 5 jiao, and the mantissa is less than 2.5 jiao, and the mantissa is rounded off, and the mantissa is more than 2.5 jiao (inclusive) and less than 7.5 jiao, and the mantissa is 1 yuan.
12306 public account
Why is there a change fee?
12306 manual customer service said that before the change fee is charged, the ticket cannot be changed within 48 hours before the departure of the original ticket, and the ticket can only be invalidated, refunded or re-ordered, and a 20% refund fee is required. With the new rules, passengers will be able to change their tickets for the next few days or even during the pre-sale period within 48 hours.
In addition, regarding the difference in the price of the change, the customer service said that when the changed fare is higher than the original fare, you need to pay the higher fare, and the lower fare will be returned to the original route within 7 working days. If the changed fare is lower than the original fare, the fare difference will be refunded, and the refund fee and change fee will be charged according to the batch standard.
There are also some netizens
We understand that change fees will be charged
"Previously, it was not possible to change the book at a later date
Can only be changed on the same day, now you can"
"Change it directly, and the money deducted will be less"
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Editor: Wang Zheyan
Editor in charge: Yan Ping