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Editor|Little Sheep says everything in the world
Preface
A customer in Chengdu, Sichuan Province, who brought his own drinks to a restaurant and was charged a corkage fee of 100 yuan, questioned the restaurant's approach was inappropriate.
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Video source: Jinyun
After the incident, the staff of the restaurant involved responded on May 16, explaining the details of the charges.
The restaurant staff said that the business form on the first floor of the restaurant is a combination of a restaurant and a bar.
Guests are allowed to bring their own drinks during business hours, but a service charge of corkage is charged.
The specific charging standard is 100 yuan per bottle of red wine and white wine. The staff also stressed that if customers do not bring their own drinks, no service charge will be incurred.
For guests who bring their own drinks, the waiter will inform you of this charge policy in advance at the time of ordering.
As soon as the topic was posted on the Internet, the comment area instantly exploded! Tens of thousands of comments poured in
Some of these netizens' comments are even more interesting and interesting, let's take a look
As long as there is a clear notice, it is fair. Drink at home if you don't want to pay
It's no problem for people to charge service fees, you won't order a few takeouts, sit at the door to eat, and drink at the door
Netizen: It is very common for us to bring our own drinks to the hotel for dinner, and we have never heard of a service charge
I remember that it was explicitly stated that you were not allowed to bring your own alcohol
Netizen: I think I should pay for the invoice, and I should complain
Jin Qizi, open a bottle cap and collect a hundred, or his hands are gold
Netizen: People bring their own, where do you serve [Think]
Netizen: Theoretically respect the merchant, you can accept it this time, and I can not come next time
Some people think that the restaurant's charges are reasonable, after all, the restaurant provides the corresponding service; Others believe that charging too much and not clearly informing them in advance may lead to customer dissatisfaction.
The lamb has something to say
Seeing the news that a customer in Chengdu, Sichuan Province was charged a corkage fee of 100 yuan by a restaurant for bringing his own drinks, I think this issue is worth exploring in depth. As a consumer, there are many ways to feel and perceive similar situations, and I have some personal insights.
From a consumer's point of view, being charged a corkage fee for bringing your own drinks to a restaurant can feel unreasonable or even a little frustrating. After all, consumers have already chosen to dine in restaurants and bring their own drinks, which is supposed to have brought consumption and foot traffic to restaurants. If an additional corkage fee is charged, many people will feel that this is a disguised "secondary charge", which makes people feel uncomfortable.
We also need to look at this from the perspective of a restaurant. Restaurateurs may charge corkage fees because they provide services such as corkage, pouring, barware and waiter service.
These services actually come at a cost, and if they are provided completely free of charge, the pressure on the restaurant to operate will increase. Especially in the business model of combining bars and restaurants, bringing your own drinks may affect the restaurant's alcohol sales profit. Therefore, it is also understandable to charge a certain corkage fee.
The restaurant staff has made it clear that they will inform guests in advance of the charges when they bring their own drinks. It's important to give customers the option to decide if they're willing to pay the fee or not.
If the charges are clearly communicated in advance, and the service is transparent and fair, then it is also a reasonable business practice for customers to knowingly choose to bring their own drinks and pay the corkage fee.
As consumers, we also need to be rational and understanding. There is a cost for the restaurant to provide services, and we should pay the corresponding fees when we enjoy the service.
As long as the charges are reasonable and transparent, we should respect and support the way restaurants operate. Of course, restaurants should also try to be transparent and inform customers in advance to avoid the feeling of being "hidden charges".
The corkage fee for bringing your own drinks is actually a two-way understanding. As consumers, we want to enjoy a more transparent and fair service.
And as a restaurant, they also have the right to protect their interests within a reasonable range. What we need to do is to maintain rationality, understanding and communication in the consumption process, only in this way can we create a more harmonious and healthy consumption environment.
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