In the workplace, dealing with superiors is unavoidable.
Saying goes:
Communication is an art, especially when communicating with leaders, and it can often be embarrassing to say the wrong thing.
Not only can it make the leader unhappy, but it can also lead to losing the job opportunity.
Being good at using the right words is a kind of survival wisdom;
Prudence is a basic quality that people in the workplace should have.
Dale Carnegie once said:
"15% of a person's success depends on talent and ability, and 85% depends on communication skills."
In the workplace, understanding the skills of communicating with leaders can effectively help you avoid problems and facilitate the smooth running of your work.
If you want to develop upward, remember not to say the following 4 sentences in front of the leader.
It's not my fault
At work, we often face various problems.
These problems often involve different departments or people involved, rather than being caused unilaterally.
Solving these problems is complex and tricky, and leaders often struggle with it.
The workplace means responsibility, if a person lacks responsibility, often evades responsibility and self-protection, will eventually lose the recognition of the leader and fall into the workplace dilemma.
A netizen shared such a story.
Xiao Li is a sales merchandiser for a multinational company, and because he likes to shirk responsibility, he is not very popular.
No matter what happens, he always tries to get away with the blame and blame others for the mistakes.
Once, there was a major mistake in the order that Xiao Li was responsible for, and 100,000 sets of goods in an order from a well-known supermarket were packaged incorrectly and needed to be reworked and repackaged.
Not only is rework costly, but it can also delay the time it takes for items to be on the shelf, leading to customer claims.
When the leader conducted the error investigation, Xiao Li did not hesitate to shirk the responsibility, claiming that he had provided the correct packaging instructions, which was the mistake of the packaging workers.
After investigation, it was found that when Xiao Li handed over the packaging sample to the workers, the goods in the sample were in a wrong position, causing the workers to pack them in the wrong way.
Xiao Li did not have the responsibility to fully supervise this mistake, but he insisted that he was not wrong and treated the leader's criticism perfunctorily.
The boss decided that he was not up to the task and had no value to the company, so he was fired.
Dale Carnegie once said, "If you make a mistake, admit it quickly and sincerely, which is more effective and interesting than justifying yourself." ”
One of the last things leaders want to see is passing the buck.
In the workplace, people who can't solve problems become problems themselves.
If you can't show your ability and value, how can you expect your leadership to entrust you with important responsibilities?
Good professionals take responsibility and actively look for solutions to problems.
I've done my best
In the workplace, we often hear the saying, "As long as you do your best, you have no regrets." ”
However, in the eyes of leaders, "best effort" is just the perfect excuse for not working to the best effect.
The results of best-effort work are very different from the results of all-out work.
Try your best, often not enough investment, lack the courage and determination to challenge yourself, and not enough perseverance to deal with difficulties.
The results are often unsatisfactory and difficult to meet the expectations of the leadership.
Kazuo Inamori once said, "Only by putting in as much effort as anyone else can we open up a difficult situation and challenge success." ”
Kazuo Inamori, who had just graduated from university, joined a sluggish company, Matsukaze Industries.
The company was one of the best in the industry, but it was in decline when he joined the company.
Not only did the company fail to pay wages for a long time, but shareholders also suffered from constant infighting, and labor disputes occurred frequently.
Some of the graduates who joined the company at the same time as him got by, and some found another way.
They complain of poor equipment, lack of resources, and chaotic management...... Try your best, and there are no good results.
In less than a year, these people were not reused, and they left one after another, leaving only Kazuo Inamori alone.
Although Kazuo Inamori also wanted to leave his job, he thought about it: Didn't the leaders recruit them to solve the problem?
If you don't have the ability to solve problems, it's hard to take on big responsibilities in other places.
He decided to put his head down and put in as much effort as anyone else to make a difference.
So, he moved into a laboratory and devoted himself to research.
After working so hard for a while, the unthinkable happened.
He successfully developed a new type of ceramic material, won the order of Panasonic Electric, and turned the company into a profit.
His spirit of hard work has also created a myth again and again for his future career development.
If he just "tried his best" and didn't go all out, how could he become a generation of business gods?
No matter what the industry, hard work is an essential prerequisite if you want to stand out.
People who are really strong will abandon the thinking of trying their best and go forward bravely.
Knowing how to do your best and come up with excellent work results is the attitude that an excellent workplace person should have.
I don't have time
Have you ever experienced any of the following?
I made an appointment with my girlfriend to do a manicure after work, and left the office on time even if the work was not completed;
The leader temporarily arranges tasks, but refuses to accept new tasks under the pretext that the work at hand is not completed;
Lack of attention to the work report meeting, citing lack of time as an excuse, rushing to explain the work content can not achieve the expected results.
Benjamin Franklin famously said, "The watershed between success and failure can be expressed in these five words – I don't have time." ”
When you always use the excuse of "I don't have time" to shirk your work tasks, you will slowly become marginalized.
Your boss perceives you as incompetent, inefficient, poor in time management, and so on.
I have a friend whose company hires an intern. The intern is a graduate of a major university, has excellent exam scores, and has performed well in interviews, and everyone agrees that she has a lot of potential.
However, not long after she joined the company, her arrogance ruined the good opinion of her colleagues.
The leader assigned her simple tasks, and she complained that the tasks were too trivial and wasted her time;
The leader assigned her complex tasks, but she was unwilling to take the time to study and complete them seriously.
Once, the company was going to hold a national dealer conference, and the leader asked her to write a speech to the general manager. This is the general manager's speech in front of dealers across the country, and the importance is self-evident.
However, in order to save trouble, she did not seriously do sales data research, did not understand the development background and future prospects of the company, but directly copied a copy from the Internet, and the content was empty and boring.
The leader saw this general speech and asked her why she didn't take it seriously?
She replied confidently: "It's too rushed, I don't have time!" ”
In the end, as everyone expected, she failed the probationary period.
Konosuke Matsushita said, "Don't laugh at those who work harder than you, and don't pay attention to those who laugh at you for working hard." You have to believe that your efforts will be meaningful. ”
At work, we should plan our time wisely and pay attention to time management and prioritization.
If we always use "I don't have time" as an excuse to avoid work tasks, it will only expose the shortcomings of our time management and the perfunctory work attitude.
Compared with the pale and weak defense, making achievements is the best proof of one's own worth.
Really good people should know how to manage their time well and make work results that exceed the expectations of their leaders.
In this way, you can make yourself comfortable and gallop thousands of miles in the workplace.
I do not know
In the TV series "Settle Home", Fang Bijin plans to renovate the passage room, and hopes that Zhu Shanshan can go to the scene to supervise the work.
However, Zhu Shanshan said reluctantly: "What is this task assigned to me?" I don't know anything about decorating. ”
Fang Bijin then asked her: "You have been sending flyers for two days, do you have any potential customers?" Did you receive any feedback on the phone? ”
Zhu Shanshan shook his head and replied: "You only asked me to send flyers, and you didn't ask me to collect phone numbers!" ”
Fang Bijin said angrily: "What do you think? Make a call and follow up on the progress! ”
On the other hand, do we avoid tasks at work like Zhu Shanshan?
Do we continue to learn and approach our work with a positive attitude?
For things that have nothing to do with you, ignoring them is the biggest disadvantage of people in the workplace.
When we encounter a problem that we don't understand, do we take the initiative to ask experienced people for advice and learn from their wisdom and experience?
Are we willing to take the initiative to contribute when faced with extra work, even though we are only part of a team?
Dr. Warren Hartgren of Harvard University has a proven track record of research in the field of tree frogs in South Africa.
One day, he met a young man who was idle and asked him if he knew anything about the South African tree frog. The young man replied, "I don't know." ”
Warren Hartgren said sincerely, "If you spend five minutes a day looking at relevant materials, you can become an expert in this field in five years." ”
Although the young man had no interest in the South African tree frog, he remembered the doctor's words and felt that it was a philosophy of life.
As a result, the young man devoted his time and energy to his favorite acting career, and eventually became an internationally renowned film director.
We don't know everything very well at work, but that doesn't mean we can say to our leaders without hesitation, "I don't know." ”
Know that leaders hire us to get things done, not to make us porters of problems.
If we blame the problem on the leader, we will not only incur the dissatisfaction of the leader, but also lose the value of our existence in the company.
Bill Gates once said, "Good employees are good at thinking about problems and taking the initiative to solve problems, rather than pushing problems to their bosses." ”
The better the employee, the better he or she will be able to solve problems.
What we need to do is not to be a transmitter of problems, but to be good at solving problems, so that we can become high-value people in the workplace.