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Text|Netizens commented on Lele
Editor|Netizens commented on Lele
Preface
A Porsche owner spent 17,000 yuan on the car livery
A year later, she was surprised to find out that the 4S shop had actually forgotten to put a car jacket on her car.
The video can be viewed here
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Video source@BRTV this moment of life
After the owner found that the car was not covered with a coat, she returned to the 4S shop to seek an explanation.
Image source network
After an initial denial, the 4S shop checked the records and admitted the negligence, explaining that it was "forgetting to attach the car clothing".
Image source network
As compensation, the 4S store offered compensation three times the cost of the car clothing, i.e. 51,000 yuan, plus a refund of the original clothing cost, for a total of 68,000 yuan.
Image source network
Despite this, the car owner is dissatisfied with the amount of compensation and the way the 4S store has been handled, believing that the nature and impact of this mistake should be treated more seriously.
Image source network
The owner has expressed his distrust of the Porsche brand and is considering returning the car.
Image source network
She said that she will continue to defend her rights and seek more suitable solutions.
As soon as the topic was released, it sparked heated discussions among netizens, let's take a look.
Netizen: I said that how can the car dealership be refreshing, it is not their urine at all, it turns out that they have encountered a big Internet celebrity grid and a small grid, and they dare not stiffen it
Do you think 4S will be so kind, there must be a reason
Netizen: Ah, this voice is Ge Xiaoge's
Ge Xiaoge is surnamed Lu, Lu Tianyuan
Netizen: This attitude transcends the values of many brands
I can see it, but I haven't posted it
Netizen: I finally saw a 4S store with a good after-sales attitude, no shirking responsibility, no rickering
There are also traces that can be found when they are torn off
Netizen: Don't be shocked, aren't people like that?
The righteous do not deceive the poor
Social repercussions
The incident was quickly captured and widely reported by the media, arousing public concern about the transparency of operations and the protection of consumer rights and interests in the high-end automotive service industry. Discussions on online forums and social media have shown that many consumers are feeling the impact on their trust in the automotive service industry, and they are using this incident to reflect on and demand higher standards of consumer service and rights protection.
Legal and industry implications
From a legal point of view, this incident may prompt the development and implementation of stricter industry standards, especially for high-value goods and services. Consumer protection lawyers and advocacy organizations have begun to use the incident as a case for strengthening consumer education and advocating for more effective regulations.
conclusion
The Porsche casing incident is not only a case of consumer activism, but also a lesson about the importance of trust, transparency and high standards of customer service. For 4S stores and other service providers, this is a reminder that precise execution and integrity are not only part of the business, but also the key to maintaining customer relationships and business success. As the case progresses further, both the automotive industry and consumers are focusing on how to learn from this incident and push the industry towards higher standards.
#网友##评论##4S店忘贴车衣女子想退掉保时捷