All of the information stated in this article is based on reliable sources of information and is detailed at the end of the article
"The hemp rope is broken in detail, and the bad luck is looking for the miserable"
Recently, netizens said that his father with cancer wanted to take Juneyao Airlines for medical treatment and was denied boarding and passed away the next day!
Why is I denied boarding when I take a plane to seek medical treatment? Why did my father die the next day when he was diagnosed with cancer?
On May 11, the relevant person in charge of Juneyao Airlines said that before the flight took off (May 6), the staff found that the passenger was in a wheelchair alone, unaccompanied by family members, and was weak and had difficulty speaking.
The airline called the family and was informed that the passenger was suffering from a number of critical illnesses.
Considering the long running time of the route from Urumqi to Shanghai, the air is prone to turbulence and the passenger's physical condition deteriorates, after the assessment of Juneyao Airlines, the family members failed to provide a certificate of suitability to fly, and decided to refuse to board the passenger!
After Juneyao Airlines refused to board his father with cancer, netizens had to change their travel methods.
On May 7, his father, who was suffering from cancer, fell at the elevator door when he was about to go to the train station in the hotel, and died after rescue efforts failed.
Seeing this, many netizens wondered, why didn't netizens accompany their father by themselves? Does the airline have the right to refuse to carry passengers?
This is Hongwen Guanxin, like it, let's continue to understand!
It's not unfilial
After learning about this matter, many netizens were very angry and felt that the netizen was unfilial!
Is it really unfilial piety?
It turned out that the netizen Mr. Huang was the only son of the deceased old man, and he also suffered from type 2 diabetes and peripheral nerve damage.
He has broken his leg many times and can only travel on crutches on weekdays.
"I can't stand on my own feet, I follow my father, and I don't know who is taking care of whom." He said.
Although Mr. Huang did not accompany his father to the doctor's appointment, he had already planned the process, including airport pick-up and drop-off services and applying for a wheelchair in advance.
After changing the mode of travel, Mr. Huang also helped his father book a hotel drop-off service, and someone would send him on after getting off the elevator.
But the sky was unsatisfactory, and the old man fell down at the elevator entrance and passed away.
As for some netizens suggesting, you can ask for a nurse.
But Mr. Huang said that he had 1,700 yuan a month, his father's retirement salary was 2,800 yuan, and he sold his house a year ago to treat his father's illness, so where could he have the money to hire a nurse to take care of his father.
Airlines may refuse to carry in accordance with the law
Mr. Huang originally planned to fly to Shanghai on May 6, be admitted to the hospital on the 7th, and be able to perform surgery on the 9th.
In the text message received by Mr. Huang's father, the airline stated that he was required to provide a certificate of fitness to fly, but Mr. Huang was not informed.
So much so that an hour before the flight took off, he learned from the airline that he needed a certificate of fitness to fly.
After Mr. Huang got the news, he rushed to the hospital to apply for a certificate as soon as possible, but was told that he had to be present in person, otherwise the certificate could not be issued.
Due to the failure to provide relevant proof in time, the airline decided to refuse boarding Mr. Huang's father after considering his physical condition and provided proof of involuntary refund.
Afterwards, Mr. Huang argued that his father was at the airport at the time and should have been inspected by the airline on the spot.
Since there is no examination, and there is no physical data such as blood pressure and heart rate, it can be proved that the elderly cannot take the plane, so they have no right to refuse to board.
After his father was denied boarding by the airline, the agreed medical treatment process could not be implemented, and the hospitalization could not be completed at the agreed time, which eventually led to the death of the old man.
So does the airline have the right to refuse to carry passengers?
In March this year, Juneyao Airlines mentioned in the "General Conditions of Domestic Carriage of Passengers and Baggage" published on its official website that "during the check-in and boarding process, passengers who have severe bleeding, continuous vomiting, continuous groaning, difficulty breathing, sudden fall and other obvious symptoms that are not suitable for boarding" or "those whose vital signs are unstable due to various reasons or suffer from other diseases that are medically deemed unfit to fly", the airline can refuse to board passengers in accordance with the law.
Part of the General Conditions of Domestic Carriage for Passengers and Baggage
In other words, the airline has the right to refuse boarding to Mr. Huang's father.
However, Mr. Huang expressed the hope that the airline would provide a written explanation of his father's refusal to carry his father in accordance with the relevant laws and regulations, and attach relevant video evidence.
epilogue
"The hemp rope is broken in detail, and the bad luck is looking for the miserable"
I hope that Mr. Huang can recover soon and face life positively.
In this incident, many problems were also highlighted.
For airlines, it is worth pondering and improving how to deal with similar situations more humanely while complying with safety regulations and providing more thoughtful services for passengers with special needs.
For passengers and their families, understanding the airline's operating requirements in advance, and making adequate preparations and communication are also key to avoiding similar tragedies.
What are your thoughts on this? This is Hongwen Guanxin, welcome to leave a message in the comment area!
Sources:
Southern Metropolis Daily: Netizens said that his father with cancer wanted to take Juneyao Airlines for medical treatment and was denied boarding and passed away the next day! The airline responded
Jimu News: The old man with cancer died the next day after being denied a flight alone, and his son denied "unfilial piety": he was physically disabled and could not accompany him, and he once sold his house for his father's treatment