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以QMS为中心,与ERP、CRM、MES、SCM、LIMS、PM、OA、BI的关联

author:The Digital Enterprise

The following article comes from the vernacular talk about IT, the author Journey to the West

Source: Vernacular Chat IT This article is reprinted and published with permission

Guide

Every system that is new to the city has to be integrated into the team if it wants to survive.

Why design a multi-system integration centered around different systems?

Because from the perspective of planning, make full use of the original system functions, break the system silos, and let each system integrate into the digital integration circle within the enterprise.

To put it bluntly, every system that is new to the city has to be integrated into the team if it wants to survive.

以QMS为中心,与ERP、CRM、MES、SCM、LIMS、PM、OA、BI的关联

The integration of QMS and peripheral systems can be summarized as follows:

1. The two-way integration relationship between QMS and ERP.

以QMS为中心,与ERP、CRM、MES、SCM、LIMS、PM、OA、BI的关联
  1. Basic data sharing and synchronization:
  2. ERP—> QMS: QMS can obtain product data, bill of materials (BOM), material inventory information, supplier information, production planning, etc. from the ERP system to ensure that quality management is consistent with the actual production situation.
  3. QMS-> ERP: The information in QMS such as quality inspection results, nonconforming product handling, corrective actions and preventive actions can be synchronized to the ERP system so that the production department can take corresponding measures.
  4. Production Management:
  5. ERP->QMS: QMS can receive the production plan, production progress and material usage of the ERP system, and carry out the corresponding quality plan preparation and quality inspection activities according to the quality requirements.
  6. QMS—> ERP: The quality inspection and monitoring data in QMS can be fed back into the ERP system to affect the production schedule and resource allocation, adjust the production plan or material requirements.
  7. Customer & Supplier Management:
  8. ERP—> QMS: Customer order and supplier delivery information in the ERP system can be provided to the QMS so that customer needs and supplier performance can be taken into account in the quality management and improvement process.
  9. QMS—> ERP: Customer feedback and quality complaints in QMS can be integrated into the ERP system, influencing customer relationship management and supply chain management.
  10. Financial management:
  11. ERP—> QMS: Budget and cash flow information in the ERP system can be provided to the QMS for financial planning in quality management and improvement activities.
  12. QMS—> ERP: Quality cost data in QMS (such as non-conforming product cost, quality improvement investment, etc.) can be integrated into the financial module of ERP for cost analysis and decision-making.

Second, the two-way integration relationship between QMS and CRM.

以QMS为中心,与ERP、CRM、MES、SCM、LIMS、PM、OA、BI的关联
  1. Customer Feedback and Quality Improvements:
  2. CRM—> QMS: Customer feedback, complaints, and evaluations in the CRM system can be integrated into the QMS as a basis for quality improvement.
  3. QMS—> CRM: Quality improvement projects and results in QMS can be fed back into the CRM system and presented to customers, enhancing customer satisfaction and trust.
  4. Sales Data & Customer Needs:
  5. CRM—> QMS: Sales data, customer configuration, individual needs, market data, and trend analysis in the CRM system can be provided to QMS to take into account customer requirements in the product design and production process.
  6. QMS—> CRM: The quality standards and compliance information in the QMS can be synchronized into the CRM system to help the sales team understand the quality benefits of the product and understand the configuration options of the product.
  7. After-sales service and support:
  8. CRM—> QMS: Service requests and crash reports in the CRM system can be routed to the QMS for root cause analysis and quality improvement.
  9. QMS—> CRM: Quality control and security information in QMS can be integrated into the CRM system to provide guidance for after-sales service.

3. The two-way integration relationship between QMS and MES.

以QMS为中心,与ERP、CRM、MES、SCM、LIMS、PM、OA、BI的关联
  1. Production Instructions and Quality Plans:
  2. MES—> QMS: The MES system provides production instructions and plans to QMS, so that QMS can formulate corresponding quality inspection plans and standards according to production needs.
  3. QMS—> MES: QMS can provide quality plans and requirements to the MES system to ensure that production activities meet quality standards.
  4. Real-time quality control:
  5. MES—> QMS: The MES system can monitor the production process in real time and transmit key production data (such as temperature, pressure, speed, etc.), product traceability information, etc. to QMS for real-time quality control.
  6. QMS—> MES: QMS can analyze based on collected data, quality-related records and documents, and feed back quality control results or anomalies to the MES system in order to adjust production parameters or stop production in time.
  7. Rejection Management:
  8. MES - > QMS: When the MES system detects a non-conforming product, the relevant information can be sent to the QMS so that the reason for the non-conformance can be recorded and analyzed.
  9. QMS—> MES: QMS can manage the processing of non-conforming products and report the results of the processing (such as rework, scrap, etc.) to the MES system in order to update inventory and production records.
  10. Change Management:
  11. MES – > QMS: If there are any production changes (such as process adjustments, material replacements, etc.) in the MES system, these changes can be synchronized to the QMS to ensure that the quality management system responds in a timely manner.
  12. QMS—> MES: Any quality-related changes in the QMS (e.g., standard updates, test method changes, etc.) can also be notified to the MES system for implementation in production.

Fourth, the two-way integration relationship between QMS and SCM.

以QMS为中心,与ERP、CRM、MES、SCM、LIMS、PM、OA、BI的关联
  1. Supplier Quality Management:
  2. SCM—> QMS: The SCM system can provide the QMS with supplier performance data, including lead time, product quality, and compliance records.
  3. QMS—> SCM: QMS can provide supplier quality assessment and audit results to the SCM system to help supply chain teams select and evaluate suppliers.
  4. Procurement & Quality Control:
  5. SCM – > QMS: Purchase orders and raw material requirements in the SCM system can be synchronized to the QMS for necessary quality inspection and certification.
  6. QMS—> SCM: Quality control results and approvals in QMS can be fed back to the SCM system, influencing purchasing decisions and material warehousing processes.
  7. Inventory Management & Quality Control:
  8. SCM—> QMS: The SCM system can provide inventory level and management information to the QMS for quality monitoring and inventory quality control.
  9. QMS—> SCM: Quality inspection results and release information in the QMS can affect the inventory status and availability in the SCM system.
  10. Logistics/Order Fulfillment & Distribution Quality:
  11. SCM – > QMS: Logistics and distribution planning, order fulfillment status in the SCM system can be integrated with QMS to ensure the quality of products during transportation and distribution.
  12. QMS – > SCM: QMS can monitor the quality status of the logistics process and feed back any quality issues to the SCM system so that corrective action can be taken.
  13. Returns & After-Sales Quality Management:
  14. SCM – > QMS: The SCM system can manage the return process and pass the reason for the return and product information to the QMS for quality analysis and improvement.
  15. QMS—> SCM: QMS can provide analysis and improvement suggestions for after-sales quality problems to help SCM systems optimize supply chain processes.

5. The two-way integration relationship between QMS and LIMS.

以QMS为中心,与ERP、CRM、MES、SCM、LIMS、PM、OA、BI的关联
  1. Sample Management & Quality Control:
  2. LIMS—> QMS: The LIMS system synchronizes the collection, registration, storage, and tracking of laboratory samples to the QMS for quality control and quality assurance.
  3. QMS—> LIMS: QMS provides quality standards and testing requirements to LIMS to ensure that the laboratory's testing activities meet quality standards.
  4. Test Results & Quality Records:
  5. LIMS—> QMS: Test results and analysis reports in the LIMS system can be transmitted to the QMS as a basis for product quality assessment and release.
  6. QMS—> LIMS: Quality records and approval results in QMS can be fed back to the LIMS so that laboratory personnel can understand the quality status of the product.
  7. Instrument & Equipment Management:
  8. LIMS—> QMS: The LIMS system can manage the laboratory's instrument and equipment calibration and maintenance records, which can be synchronized to the QMS to ensure the compliance and accuracy of the laboratory equipment.
  9. QMS—> LIMS: QMS can provide equipment calibration plans and compliance requirements to LIMSs to help laboratory personnel maintain equipment performance.
  10. Method, Standards and Procedures:
  11. LIMS—> QMS: Experimental method updates and improvements in the LIMS can be fed back to the QMS to ensure that the quality management system is using the latest laboratory methods.
  12. QMS—> LIMS: Laboratory test methods, standard operating procedures (SOPs), and quality management manuals in QMS can be integrated into the LIMS so that lab personnel can follow proper testing procedures.

6. The two-way integration relationship between QMS and PM.

以QMS为中心,与ERP、CRM、MES、SCM、LIMS、PM、OA、BI的关联
  1. Quality management of the project:
  2. PM—> QMS: The PM system can provide QMS with information about project plans, project progress/milestones, and resource allocation (such as personnel, equipment, and funds) so that QMS can formulate corresponding quality plans according to the specific needs of the project, and conduct necessary quality checks and audits at key project nodes.
  3. QMS—>PM: QMS can provide quality management plans, quality control objectives, and testing standards to the PM system to ensure that the project team follows these quality requirements and makes corresponding decisions during implementation.
  4. Project Documentation & Records:
  5. PM—> QMS: Project documents, meeting minutes, and change requests in the PM system can be synchronized to QMS for quality review and record keeping.
  6. QMS—>PM: Quality records, audit reports, and approvals in QMS can be integrated into the PM system so that the project team understands the quality status of the project.

7. The two-way integration relationship between QMS and OA.

Both systems can be integrated in everything. This includes, but is not limited to, document management and approval processes, communication and notifications, scheduling and meeting management, reporting and analysis, human resources and training management, task and project management, etc.

8. The two-way integration relationship between QMS and BI.

Both systems are also integrable. This includes, but is not limited to, data integration and reporting of key quality indicators, quality trend analysis and prediction, decision support, real-time monitoring and alerting, compliance and audit trails, etc.

Transferred from the public account: South China Intelligent Manufacturing