Source: Thermal Power Plant Technology Alliance
1. The 5 roles of the team leader
(1) Responsible person. For enterprises, the team leader is the grassroots manager, the most direct responsibility for the achievement of quality, cost and output indicators, and the creator of enterprise profits.
(2) Leader. For the operation staff, the team leader is the direct leader, operation guidance and operation evaluator, the helper and supporter of the operation staff, and the backbone and leader of the team.
(3) Bridges. For the supervisor, the team leader is the executor of the orders and decisions of the supervisor, the bridge between the supervisor and the operation staff, and the window for the dissemination of the spirit of governance. The advantages of the team are at the intersection of various relationships, and it is necessary to coordinate the relationship between superiors and subordinates, between teams, and between team members, resolve contradictions, and promote all aspects of relationships.
(4) Colleagues. For other team leaders, team leaders are colleagues, comrades-in-arms, collaborators and competitors.
(5) Assistant. For middle-level management staff, the team leader is the right and left hand. Obviously, if the enterprise has a good team leader, it will have a solid foundation and a reliable guarantee for all work. There are many private enterprises that do not have the level of team leader in governance, only the level of workshop director, and it is very difficult to govern, and there are various on-site problems.
Second, the 6 missions of the team leader
(1) Complete the production task. Leaders should unite team members, carry out quality improvement activities through continuous search for topics and continuous innovation, tap production potential, and march towards the goal of high quality and low consumption.
(2) Training and military training. In accordance with the operation procedures and process requirements of each position in this group, organize quality training and basic exercises to improve manipulation skills, enhance quality awareness, and organize and carry out activities such as mutual help and mutual learning.
(3) Quality control. Organize self-inspection, mutual inspection, and patrol inspection, do a good job in process inspection, including the re-inspection of the first article and the inspection of the product quality of the team, and implement the quality control point activities.
(4) Safety precautions. Carry out 6S activities, create a clean and orderly working environment, adhere to safety first, and prevent potential safety hazards and safety accidents.
(5) Do a good job of process connection. Do the review of the previous process, ensure the process, and serve the next process.
(6) Carry out quality improvement activities. Adhere to the quality improvement and QC team activities, and constantly improve product quality and service quality.
3. 7 types of team leaders
(1) Production technology
The team leader of the production technology type is a top businessman, with superb technology and strong ability to deal with accidents, but lacks the ability to coordinate interpersonal relationships, and the working methods are usually relatively simple, and often treat people with the method of treating machines, so it is necessary for this kind of team leader to carry out interpersonal relationship training.
(2) Blind execution
Blind execution team leaders often lack innovation and management ability, obey orders, and do not use their brains. It is often manifested in a blunt attitude and style, giving people a sense of bureaucracy, and after a long time, his subordinates will look down on him, and he will evade and shirk responsibility when something goes wrong.
(3) Pass and over-style
In the enterprise, some people reluctantly become team leaders, so after taking office, they often have to get by, let themselves go, and have no sense of responsibility for their work. It seems that the work is done for others, and when the superior asks for a pre-shift meeting, he leads the shouting of two slogans, and if the superior has any instructions, there is often no follow-up to him, so such a team leader is completely vain, and there is bound to be no faith among the team members.
(4) Model worker
Model worker team leaders are generally meticulous in their work, strictly abide by rules and regulations, lead by example, and teach by example, but they are not suitable for leadership work. The team leader of the model worker type will be commanded by his subordinates, and often lament that he is "with both eyes open, busy until the lights go out", and the result is that you give your time to the subordinates, but the subordinates give you the responsibility, which becomes a veritable anti-authorization. Therefore, it is difficult for these people to be competent in leadership without training in management skills.
(5) Buddy righteous type
Good at establishing authority, strong organizational skills, talking about buddy righteousness, treating team members often as brothers, like buddies, in the work is naturally easy to be emotional, willful, lack of principle. In fact, he has long confused himself with the small leader of the informal group, and if he is not freed from the righteousness of his buddies, this squad leader will not be able to do it.
(6) Everything must be hands-on
Doing everything yourself, not trusting others, being personal and leading by example is different, and the result is that your employees become lazy. You always rush ahead of everything, you do what you need to say, what you should do, what you should think. Think about it, if you always occupy the driver's seat and don't let others touch the steering wheel, how can you train a new driver, and who will be able to drive you when you are tired? More importantly, how do you have time to think: Is this the right path?
In short, the above six types of team leaders due to various reasons, generally lack of satisfactory management ability and ability to deal with emergencies, so lead to good enterprise decision-making at the grassroots level but can not be effectively implemented and implemented, seriously affect the final benefits of the enterprise, and even seriously damage the good image of the enterprise.
(7) Surgeon student type
This kind of team leader is like a surgeon when managing, managing in an orderly manner, focusing on work, tacit cooperation with the team, clear handover, full attention, and can grasp the key points. In a team, sometimes you don't need words, you can know how to cooperate with each other with a look or a cough. This kind of team leader is the best leadership type supervisor.
If you think about it, you will find the prototypes of these types of team leaders around you. You know, a good manager needs to practice many aspects. First-rate managers use other people's brains, second-rate managers use other people's strength, and third-rate managers use their own strength.
Fourth, the team leader's 8 authority
(1) Have the right to command and govern the production and operation activities of the team.
(2) Have the right to adjust the labor organization of the team according to the needs of production activities.
(3) Have the right to formulate the implementation rules of the team according to the rules and regulations of the factory.
(4) Have the right to refuse illegal commands and operations.
(5) Have the right to propose to the superior the reward and punishment of the staff of the team.
(6) Have the right to distribute the bonus of the team according to the performance of each employee of the team.
(7) Have the right to recommend the outstanding employees of the team to study, promote and promote.
(8) Have the right to safeguard the legitimate rights and interests of team employees.
5. The 9 precepts of the team leader
The team leader is the commander who leads everyone to work, and some words and behaviors are very destructive, so you must remember:
(1) Don't say frustrating things like "I can't do it, it's really nerve-wracking".
(2) Don't say things like "I don't know, I can't help you".
(3) Don't say, "If you can't do it, you will leave, the policy has always been like this".
(4) Don't complain about your superiors in front of your employees.
(5) Don't be upset and keep your mouth shut. Straighten your back and lift your spirits.
(6) Don't be emotional, be stable.
(7) Don't stop moving, always recharge and enrich yourself.
(8) Don't give up lightly, don't be arrogant, don't be treacherous, don't be lazy, don't be impatient, don't give up on yourself, don't admit defeat lightly.
(9) Don't protect your subordinates everywhere. If you defend your subordinates at every turn, your employees will have nothing to fear, and your superiors and peers will think that you are being strong and undisciplined. The team leader who maintains his subordinates everywhere is the most popular among his employees, but he must be short-lived. Remember, as a governor, satisfying subordinates is only one aspect, but the essential task is to achieve the goals of the organization, and the employee assumes his share of responsibility.
6. 10 abilities of the team leader
(1) Professional and technical ability
The squad leader is a front-line commander who leads the troops to fight on the front line, and must be proficient in all eighteen martial arts. Specifically, it is necessary to have rich practical experience in production and safety technology, proficient in grasping the labor skills that are compatible with the requirements of production manipulation, play a technical demonstration role in the team, be able to solve technical difficulties at critical moments, and be able to guide subordinates and provide suggestions to superiors to help make correct judgments.
(2) Ability to govern by objectives
The team leader should have the ability to set advanced and feasible themes, time limits, number targets and complete tasks. Decompose the indicators and tasks assigned by the superior into the tasks and goals of the team members, improve the participation awareness of employees, and continuously improve and promote.
(3) Problem-solving skills
The team leader must be good at discovering problems, dare to face problems, and have the courage to solve problems, so as to achieve new breakthroughs in resolving contradictions and solving problems. That is to say, the team leader should be able to find the problem, find out the crux of the problem, and take countermeasures and measures to solve the problem in a timely manner.
and (4) the ability of the organization to delegate
Able to use the characteristics of each person to assign tasks, give full play to the ability of all staff, and work together to achieve the effect of 1+12 in part of the operation. Knowing people well, employing their strengths, and being good at mobilizing and giving play to the enthusiasm and initiative of team members. Authorization is to give subordinates an opportunity to exercise, grow up and express themselves, and to give them an opportunity to advance and make meritorious contributions. If you do everything by yourself, not only will your subordinates not be trained, but it will also affect your own promotion and promotion.
(5) Ability to communicate and listen
Communication ability refers to the ability to speak, listen, negotiate, dredge and persuade the other party, good communication and coordination can reduce friction, harmonious atmosphere, improve morale, and help build a good relationship of trust. You should listen carefully to any suggestion from your subordinates. Normally, a subordinate will make a suggestion after careful consideration, and if you dismiss him with a simple word, he will lose confidence in creating. There are at least two major benefits to being a good listener: one is to make others feel that you are humble; The second is that you will learn more things. If you listen well and don't even have to make any decisions to solve the problem, why not?
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(6) The ability to be humorous
Humor can make the work atmosphere relaxed and relatable. A humorous ruler can make your subordinates feel the joy of work. In some awkward situations, the appropriate humor and negative atmosphere suddenly became relaxed. You can criticize your subordinates with humor so that you don't embarrass them. For example: Xiao Wang: The boss is still working overtime, and he is dying of heat. Team leader: Let's go, I know that you kid has a date in mind, right? If you say to him seriously: Xiao Wang, this is a revolutionary work, and we must complete it seriously. Then this employee will be right in the future, and he won't joke with you anymore.
(7) The ability to motivate stress reduction
The way you motivate will not weaken your power, on the contrary, you will be more likely to organize your work, and your subordinates will be more willing to obey your governance, and change what you want me to do is what I do. A good governor should not only be good at motivating employees, but also good at self-motivation, self-motivation is an important means of relieving stress, which can turn pressure into motivation and enhance confidence in work success.
(8) Ability to guide training
The team leader should provide business guidance to the employees, impart the necessary knowledge and methods, and point out their shortcomings, so as to improve their work motivation. For example, when encountering difficulties, the teacher will not give the students the answers first, but only give the students the methods, help the students to find the answers by themselves, and teach people to fish, it is better to teach people to fish, this is a successful teacher.
(9) Self-control and restraint ability
When you become a governor, your emotions will affect your subordinates and other employees, and the higher your position, the greater the influence, so the governor must have a strong emotional control ability. It is necessary to clearly understand your own strengths and weaknesses, control your emotions and restrain your own improper or bad behavior, so as to avoid a situation where it will rain on a sunny day and a rainy day, and the good and bad mood will be hung on your face, so that employees cannot be trusted. Be able to discipline one's own actions, even when one is alone, do not violate the rules, discipline, and principles of life.
(10) Ability to review and summarize
It is necessary to temper one's literary and eloquent talents, be good at summing up experience, and be good at improving the level of governance. Correctly do the upper and lower feelings. In the small meeting of the conference, complex things can be summarized concisely and concisely, so that employees can easily implement them in an orderly manner. For the team leader, professional ability comes first, and the weight usually accounts for 60%, and other abilities only account for 40%.
Conclusion
The team leader, that is, we often say that the head of the soldiers, is an official who is not registered in the office, but his position in the organization of production in the workshop is very important. The team leader refers to the person who directly manages more than 20 production employees at the production site and is responsible for the results of their work. Due to different enterprises, there are many titles, such as squad leader, team leader, foreman, elongated, line leader, etc., and some places are called front-line supervisors. His responsibilities are: in accordance with the requirements of the production and operation objectives of the enterprise, according to the instructions of the branch (branch) and workshop director, do a good job in the production and management of the team, and do everything possible to complete the production technical indicators and work tasks.
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