Mr. Zhai, a citizen, reported to the WeChat public account of "Beijing Traffic Broadcasting" that in the past month, the number of electronic reminder boards for outdoor vacant parking spaces in Chaoyang Heshenghui shopping mall has remained unchanged at 91, and other shopping malls and office buildings also have inaccurate information on vacant spaces in the basement. This not only does not provide accurate information to the car owner, but also easily causes misjudgment and loses the meaning of the setting. Recently, our reporter visited a number of underground garages and found that the problems are not only these.
The electronic reminder board of the vacant parking space in Chaoyang Heshenghui Shopping Mall / was taken by the reporter on the afternoon of April 24
In the sky above the intersection of West Dawang Road and Guangqu Road in the east to west direction, there is an electronic reminder board for vacant parking spaces in Chaoyang Hopson Hui Shopping Mall. At about 2 o'clock in the afternoon on April 24, the reporter saw that the number of vacant parking spaces was 91, which was the same as the number when Mr. Zhai passed by three times on April 14, 18 and 21.
Mr. Zhai: I can't use my mobile phone when I'm driving, so I basically have to look at the stop sign on the road at this time. But I've been feeling like it's been at least a month, and the number on that stop sign has been showing 91. This makes me very confused, I don't know how many empty spaces there are in the Hopson Hui parking lot, and sometimes you see if I go down to B3 or B4, I find that there are no vacancies, which is actually a waste of time for me.
Mr. Zhai's previous photographs of the number of reminder boards/Courtesy of the interviewee
Many large supermarkets and office buildings will set up such electronic reminder signs for vacant parking spaces, so that drivers can have a prediction of the parking spaces in underground garages in advance. Mr. Zhai said that there are many cases where the number of parking spaces is inaccurate.
Mr. Zhai: The larger the shopping mall, the more the parking space has to go around, (if the prompt information is not accurate) actually affects the travel. After driving for so long, I found that the number display of this remaining parking space does not seem to be accurate, sometimes it shows that the number of parking spaces is very sufficient, but after you go and find that you are looking for a long time, you will find that this is definitely a state of mismatch.
Reminder board of vacant parking spaces in commercial buildings/photographed by reporters
Many car owners also feel the same way. Sometimes it is a sign that shows that there are still many vacant spaces, and when you enter the basement, you find that there are not many parking spaces left.
Car owner: will pay attention to the information of the prompt board, some are not special, I think the amount of empty parking spaces, for example, the parking lot is 900 parking spaces, it is written that there are 300 or 400 vacant parking spaces, but after coming down, it may not be easy to find parking spaces, then I think it may not be accurate.
Owner: Because I don't know how that number came out, it was supposed to be a hint for everyone, but it shouldn't have played that role. If you exist, you have to have a meaning to exist, and if you don't have meaning, you don't have to exist.
Car owner: Don't look at that (reminder sign), there is no parking space on Sunday, I have reported this three times. You see, basically this number doesn't change.
More often than not, the vacancy sign outside shows that there are few or even zero vacant spaces, and the owner enters the basement with the mentality of giving it a try and finds that the parking space is very sufficient.
Car owner: The kind of electronic one you mentioned, some of the displays on it are also 000, but there is actually a parking space down. It can only be judged by him if he asks you to get off, basically it has a parking space, and it will not be judged entirely based on that (hint number). Generally, the kind of parking lot that is relatively small may have this situation, its parking space may not be easy to park, it will always write 000, I think so, the kind of you can also park when you go down to find it.
Car owner: It's often like this, sometimes he blocked the second floor, saying that there is no parking space, let you go down to the third floor underground, we turned around, from the third floor to the second floor to see, there are parking spaces.
Car owner: Sometimes I pay attention to this when I go to the hospital, but maybe the electronic license plate is sometimes not accurate. If it's the first time for people to come or see if there are no parking spaces, or only a few parking spaces, he may have concerns. If the hint is 000 and he can still go inside, there must be a problem with the hint card. Management comes at a cost, right? For example, if there is only one building in our community, it may have three administrators, and the cost is very high for it, but if there is only one administrator, he can't take care of many places, mainly related to the cost.
Chaoyang Heshenghui still shows 91 vacant parking spaces / The reporter took a photo on the evening of April 24
When the reporter left Chaoyang Heshenghui, it was about 6:30 p.m., and the number of the vacant parking space sign was still 91. Subsequently, until May 8, the number has not changed, the reporter reported this problem to the mall as a citizen, and the mall parking lot management said:
Chaoyang Heshenghui parking lot manager: Verified, we went up to take a look, and it was indeed 91 that did not move. We contacted the IT side of the relevant major in the group, and he said that the server is now a little faulty, the contact is not good, and it is being repaired.
The parking space indicator light is out of order/photographed by reporters
In addition, there is usually a sensor light above each parking space in the underground garage of a commercial building. When a car is occupied, the light is red; When no cars are occupied, the lights are green. Many car owners said that they would follow the lights to find a parking space after going down to the basement, but the light indications were often confused.
Car owner: As long as the green light is on, there should be a parking space, let's go like this, and look at this row of green lights or a row of red lights There is a green light, isn't it obvious? The green light is supposed to be parkable, yes, but in fact it has a car, but it doesn't turn into a red light, so it may not be accurate.
The parking space indicator light is out of order/photographed by reporters
The reporter visited the underground parking lots of many shopping malls and found that the indicator lights in the underground garages of Heshenghui and Chaoyang Joy City were more obvious. There are cars under the green light, but the parking space is free under the red light.
Car owner: This light should be consistent with the entire parking information below, so that the driver will know if there is a parking space after going down when he comes.
Car owner: Then I think the display of parking public facilities data, in fact, if you rely on this function, this function must first be easy to use, and accurate.
Through observation, the reporter found that the vehicle did not have a license plate and may be one of the reasons for the mismatch in the color of the parking space sensor light. The reporter consulted the shopping mall as a citizen. Chaoyang Heshenghui parking lot management said:
Chaoyang Heshenghui parking lot manager: Sometimes the car without a license, it system can not recognize the license plate, it has a car will also display a green light, how to say this, it is a technical bug (fault, defect).
Inaccurate identification systems may result in discrepancies in the number of vacant parking spaces inside and outside the parking lot. The customer service staff of Chaoyang Joy City Shopping Mall said:
Chaoyang Joy City customer service staff: That may also have some relationship with the lamp, it is said that if it occupies a parking space, the data will be reduced. However, because the lights are not lit or the light display is wrong, the remaining amount of this parking space displayed on the electronic screen will also be inaccurate.
The customer service staff of Chaoyang Joy City Mall said that they have received feedback from customers on these issues. Recently, the underground garage of the shopping mall is being upgraded, and the relevant equipment will be debugged in the future.
Chaoyang Joy City customer service staff: B2, our C and D areas are newly upgraded, and then we are now renovating F and E areas. In the area that has been renovated, this problem may be solved. Thank you for your valuable suggestions, this will be fed back to the relevant departments, I hope that the subsequent transformation can deal with these problems as soon as possible and improve the shopping experience of customers.
Different platforms have different parking spaces in the same parking lot/reporter mapping
Last year, it was reported that in order to facilitate citizens to access the information of vacant parking spaces in public parking lots more quickly and conveniently, the municipal transportation department continued to promote the collection of dynamic and static data of public parking lots in the city, and shared data with MaaS platforms in phases and batches. However, the reporter found that the total number of parking spaces displayed on the toll board at the entrance and exit of some parking lots was inconsistent with the numbers on the mobile phone navigation software and parking software. Although few car owners will notice this problem, it reflects that the current accuracy of parking space data sharing needs to be improved. For example, the customer service staff of a shopping mall said:
Customer service staff of a shopping mall: If the third-party platform organization is a third-party organization, many of their data are not updated for several years, including for example, if you check the phone number of one of our stores, it may be that Gaode is a phone call, Dianping is a phone call, and Baidu may be another phone call, but you call this phone number, and even this store is gone. In general, we recommend noting our mini program or official account, and check it here. As for the parking space, we may have to talk to the parking lot.
Different platforms have different parking spaces in the same parking lot/reporter mapping
The number of vacant parking spaces in the parking lot is only one of the types of information required by citizens for daily travel, and accurate transportation service information can provide protection for citizens to accurately plan their trips, and outdated or invalid information may affect the travel efficiency of citizens. It is hoped that relevant government departments and third-party service platforms can strengthen the linkage with the parking lot and update accurate information in a timely manner.
Editor: Li Tianyi
Editor-in-Chief: Zhu Laisheng