In order to allow consumers to spend a happy and peaceful "May Day" holiday, guide consumers to consume rationally, and effectively avoid consumption risks, the Youyang County Consumer Council reminds consumers to consume scientifically, rationally and civilly when shopping and traveling during the holiday.
1. Be wary of "free travel", "low-cost group tours" and "luxury travel" routines
When consumers choose to participate in group travel, it is recommended to choose a travel agency with qualifications, good reputation and high evaluation scores. Before traveling, it is necessary to carefully check the content of the contract, and then sign a travel contract, and study the arrangements for scenic spots, hotels, and itineraries, so as to avoid inconsistencies between publicity and the actual situation. When paying the fee, grasp the principle of value for money, the first choice is to remit to the corporate account of the travel agency, ask for formal invoices, and beware of tourism organizations with "free, low-price, gifts, luxury" and other bait to lure consumers into the trap of the contract. If you travel abroad, you can pay attention to the overseas security risk reminders issued by the Ministry of Foreign Affairs and the Ministry of Culture and Tourism in advance, and you can also learn about the objective evaluation and pit avoidance strategies of previous tourists in advance.
2. Avoid the traps of "commemorative tokens", "powerful effects" and "discount feedback".
Consumers should buy on demand when shopping, choose goods or services that suit their own needs and consume rationally, not impulsively consume because of advocacy and confusion, and do not blindly consume for a while. When shopping, you should understand the rules of the event in detail, pay attention to the promotion time frame and restrictions, and ask for invoices (receipts) and other proof of purchase to avoid consumer disputes. In particular, you should be cautious when buying valuables if you cannot tell whether they are authentic or unsure of their value. Do not choose items that are of unknown origin, obviously distorted, exaggerated, or unworthy of the name, so as not to damage your rights and interests.
3. Choose "clean and hygienic", "clearly marked price" and "regular platform" meals
When consumers travel and dine, they should try to choose catering units with complete licenses, clean environment, and standardized food safety management, and advocate civilized dining, ordering food on demand, and practicing economy. Pay attention to check whether the price of the meal is clearly marked, whether there are dining restrictions, etc., strengthen the awareness of self-protection, and pay attention to checking the price list and dining list when checking out, so as to understand the consumption. When ordering food online, it is necessary to choose a formal food ordering platform and a fully licensed operator to order the meal, pay attention to check whether the outer packaging of the meal is intact, clean and tidy when signing, and check whether the meal is spoiled or contaminated in person.
4. Identify the authenticity of "high-quality reservations", "promotional photos" and "pick-up services".
Consumers should pay attention to the booking of tourist accommodation, should choose a hotel with complete licenses and good reputation, carefully inquire about the relevant qualifications and business conditions of the hotel, learn more about the information of the reserved room type, confirm that the photos are consistent with the actual situation, and understand the inquiry, agreed agreement, cancellation and change conditions, pick-up service commitments and other information, and book on the regular website or official APP after identification, and confirm the information with the hotel before traveling to prevent accidents. At the same time, keep the order number, payment voucher, communication records, and screenshots of the website publicity page to protect your legitimate rights and interests in the event of a dispute.
Youyang County Consumer Council Warm Reminder: In the process of consumption, be sure to ask the merchant for an invoice or relevant shopping voucher and keep it properly. In case of consumer disputes, it is recommended to negotiate with the operator first, and if a settlement cannot be reached, call 12345 or 12315 or complain to the local regulatory department in a timely manner, so as to protect their legitimate rights and interests in accordance with the law.
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Source: Youyang Autonomous County Consumer Council ▏ Editor: Zhao Shuting Duty: Ren Guirong ▏ Editor-in-Chief: Chen Jie Produced by Youyang Autonomous County Rong Media Center