On April 29, Mr. Duan reported to China Business Daily Ersanli Information that the Trumpchi New Energy ES9 car he purchased had abnormal speed change on the highway. "After the first maintenance on April 24, after about 50 kilometers, the speed of the car suddenly dropped from 120 yards to 60 yards on the highway. The instrument panel shows power limit driving, please check the emission system, system failure. ”
Mr. Duan is a high-speed reporter, he bought the Trumpchi new energy ES9 car on February 1 this year. "After an abnormal speed change occurred on the highway, around April 27, I contacted the GAC Trumpchi manufacturer, and the manufacturer contacted to replace the high-pressure pipeline, and said that this situation also existed in other parts of the country, and the high-pressure pipeline was replaced on April 29. At present, the specific fault of my car has not been checked, in case of this kind of problem again, I need the 4S shop to issue an agreement on this matter to prevent this incident from happening again in the future, but they have not given a reasonable solution now. ”
In response to this matter, on the afternoon of the 29th, the reporter called Yan'an Huineng Automobile Sales Service Co., Ltd. to understand the situation, and a staff member surnamed Meng of the sales company said that the matter was true. Mr. Meng and the manager of the 4S store are in communication and negotiation on this matter. In response to the reporter's question about whether the car has the problem of abnormal speed change encountered by Mr. Duan throughout the country. "I don't know, this is the first case in our store. There will be certain problems with any car, otherwise the vehicle will not have a three-pack policy. If there is a problem, we will deal with it for free. ”
Subsequently, the reporter called the GAC Trumpchi 24-hour service hotline on this matter, and the customer service staff said: I attach great importance to Mr. Duan's problem. For the specific reason for Mr. Duan's driving failure, the Trumpchi manufacturer will feedback to the technical department for further understanding, and will reply to Mr. Duan on this matter.
Huashang Daily reporter Tang Baohu edited by Ma Nana