On April 28, 2024, at the door of a mobile business hall in Taizhou, Zhejiang, at four o'clock in the morning, many citizens were already queuing up outside the door.
Why do you want to queue up at 4 a.m. to handle business? The answers of these citizens cannot help but make people think deeply.
It turned out that in order to avoid a large number of users porting to the network, the mobile company deliberately set up obstacles and required that the broadband service should be withdrawn before the number porting was transferred. Originally, this requirement was not excessive, but China Mobile came up with a clever trick, that is, only one business hall in the city can handle the withdrawal of broadband services.
In this way, it is interesting, and it is possible to handle any business in every business. Now there is a mobile artificial rule that only one business hall can handle it, which means that you have to find out which business hall can handle it first. And then I saw that the queue couldn't be completed in two days, is it that many people don't handle it when they see it? And not only that, the salesman who handles the withdrawal of broadband is a little slower, and gives an indicator a day, and only a few broadband withdrawals are allowed every day, do you think it will be your turn to rely on queuing?
In this way, many people will naturally not carry their numbers to the network, which will achieve the purpose of moving soldiers who surrender without a fight. Therefore, netizens call this trick "queuing to persuade users to quit", which means to persuade users to quit by queuing.
Mobile play is a perfect trick, and any business that allows you to access the network is easy to handle. But as long as you want to withdraw your business or port your number to the network, you will definitely set up many obstacles, and you can't handle it even if you run 100 times, and then let you give up on your own.
It's just that this time the mobile met a determined customer, even if he got up at four o'clock in the morning to queue up, he was determined to carry the number to the network. From this, how deeply does movement hurt them?
Many netizens said that China Mobile never considers what is wrong with its services, but constantly adds obstacles to customers. For example, the plans for old users are now significantly more expensive than those for new users. Why hasn't mobile treated users the same for so many years?
In order to allow you to change the package, the mobile often uses the method of giving away some business, and when you change it, you find that these packages can only be adjusted upwards, not downwards. This is the reason why many old users use the package higher and higher.
If the user is upgrading the package, he can handle it with one click on the APP, but if you want to reduce the package, I'm sorry, you have to go to the business hall to queue up. And sometimes you have to go to a far away business hall to handle it.
Let's take a look at how many users have fled from mobile? This kind of trick has been used, which can only hurt the hearts of users and damage the brand image of mobile.
Now when I go to the mobile business hall, few customers do business well, either scolding to handle the business, or scolding to leave, because this business hall can't handle it.
Therefore, it is time for mobile to reflect on their own behavior!