On April 27, in Fuzhou, Fujian, a car owner repaired his car in a 4S shop, and the maintenance cost cost was more than 10,000 yuan.
According to the report of the first gang, Mr. Lin found a reporter for help, saying that he was repairing the car in a 4S shop, and on April 18, the 4S store called and said that the car was repaired and asked Mr. Lin to pay the money, but when the car was inspected after paying the money, Mr. Lin found that the 4S store used the auxiliary parts for himself, and the 4S store explained that it was wrong.
Mr. Lin told reporters that if he hadn't checked carefully, he would have been fooled by the 4S shop, and then Mr. Lin directly took out the maintenance list.
You can see that under a bumper, the price given by the 4S store is more than 2400, and the price above is also more than 1000, but according to Mr. Lin, the price of the auxiliary factory is two or three hundred yuan, and the price of the 4S store has directly doubled by 10 times.
Moreover, there are gaps in the analogues after installation, and the edges are not smooth and have a burr feeling.
Referring to his appeal, Mr. Lin said that he did not need to return the money, and only hoped that the 4S store could admit the facts and publicly apologize to himself.
Then the reporter and Mr. Lin came to the 4S store together, and met the person in charge of the 4S store, the person in charge said that they were indeed wrong, but the person in charge said that although Mr. Lin had already paid the money, but in the end, the person in charge said that the actual delivery of the vehicle had not been completed on the grounds that the statement had not been signed, the vehicle had not completed the inspection, and the car had not been opened out of the 4S store.
For the explanation of the person in charge, Mr. Lin said that it was difficult to accept, he said that he had already paid the money, and the car had been installed, and the paint had been sprayed, this fact had been established, and now he said that the installation was wrong, such an explanation was unacceptable.
Regarding Mr. Lin's statement that he could not accept it, the person in charge said that he could not accept it, and he said that he would definitely deal with internal employees.
Then the person in charge said that the reason for the wrong installation was mainly the problem of their auto parts, and the person in charge said that they would put the original parts and analogues together, and there would often be the wrong parts.
The words of the person in charge were subsequently confirmed by the warehouse management personnel of the 4S store, and the warehouse management personnel also said that in fact, not only these large accessories, sometimes many small things will be taken wrong, and even found out after they are done.
The words of the warehouse management personnel are really surprising, such a big 4S store, the process is so chaotic, not perfect at all, since such a problem has existed for a long time, why can't we find a way to solve it, why do we know that this situation continues.
This is discovered by the owner, if the owner did not find it, he took the original price of the money, and actually installed the factory parts, isn't this a fraud to consumers?
And the person in charge of the 4S shop said that they would complete the inspection after repairing the car, not only Mr. Lin found out, in fact, they also found out that 6 of the 8 were wrong, and finally the person in charge said that he would reinstall the original parts for Mr. Lin's car.
This matter has also aroused widespread attention and heated discussions among netizens, and netizens are discussing.
Many netizens left messages saying that the reason why the 4S store can be called a 4S store is because he is not allowed to operate the analogue-brand, and all accessories must go through a system of the brand.
Some netizens also said that they had never heard of the 4S store having ancillary parts, and the car repair in the 4S store was charged according to the original parts.
Some netizens also said that they were wrong, but in fact, they were just excuses, why did they only take the original parts as the original parts, and how they had never seen the original parts as the original parts.
Some netizens said that this is naked deception, after all, the price difference between the original parts and the analogues is too big, whether it is deliberately taken by mistake or really wrong, it is the problem of the 4S store, not caused by the owner, and the owner should be compensated.
Some netizens said that the warehouse manager said that the analogues and the original parts are put together, and they often make mistakes, so why not improve it, and continue to make mistakes, in the end, they still have their own ideas.
Many netizens said that the behavior of the 4S store is obvious fraud, and they also shirk responsibility, and should be heavily punished to set an example.
Some netizens also said that 4S stores are not allowed to operate by-factory brands, since the person in charge of the 4S store publicly said that they have by-plant parts in their store, the relevant departments should immediately investigate and check whether they have deceived other consumers.
I don't understand the car, but after reading the messages of netizens, if it is really like what netizens said, 4S stores are not allowed to operate by-factory brands, then the person in charge of 4S publicly said that they have by-plant parts in the store, then the 4S store is really in trouble, and the relevant departments should indeed intervene in the investigation and give everyone an explanation.
It is said that there are many car repair cats, it seems that this is really the case, if you don't understand the car, if you don't find it in time, you may really be pitted, it's really impossible to prevent it.
This incident also reminds all car owners that whether you go to the auto repair shop to repair the car or go to the 4S shop to repair the car, you must check it carefully, don't be afraid of trouble, and prevent it from being greasy.
There are also 4S stores that should operate in good faith and serve customers well, so as to win a good reputation and business will get better and better, rather than deceiving consumers and making a hammer deal.
What do you think about this?