#12306回应强制买长乘短#
Do you feel that the current train tickets are becoming more and more difficult to buy, especially in time for the New Year's holidays, most of the shows are sold out at 12306 o'clock, is it because more and more people choose to travel by train?
Recently, when a lady bought a G1278 high-speed rail ticket on May 1 on the 12306 APP, she found that she chose to buy "Wuhan-Tianjin" without a ticket, but she had a ticket to buy an extra stop and choose "Wuhan-Tangshan". In response to this situation, the reporter called the customer service number of 12306, and the customer service explained:
Roughly speaking, the minimum station of a train is A, and the terminal station is C, if I want to take a ride from the middle point B to the terminal C, it is actually difficult to buy a ticket, unless I choose to buy a full ticket, I can buy a ticket, and the money from A to B is non-refundable!
This is simply too against the sky, why do you have to pay for the whole journey when it is a short journey?
12306 said that this method of operation is called "buy long by short", when you can not buy a short-haul ticket you can choose to buy a long ticket, the reason for the formation of this operation is subject to passenger scheduling and system algorithms, although the official does not mind "buy long by short", but due to the specific implementation of the ability to restrict, so in actual operation passengers are still forced to "buy long by short".
In this regard, netizens do not pay for it!
Obviously, the cost of going home is only 20 yuan, and it has been increased to 100 yuan, who can want to?
At the same time, many netizens reacted that they often see the whole carriage airlifted on the train, and it is obvious that "buying long and short" not only overcharges, but also causes a waste of resources!
At this point, I would like to say two words:
Although 12306 has been hacked for many years, in terms of real data, 12306 is extremely advanced in the world and is currently one of the largest railway Internet ticketing systems in the world.
The mainland is a large country with a large population, and every New Year's holiday is equivalent to a great migration of human beings.
Under such a huge number, it is inevitable that the service of 12306 will be inconsiderate, and perhaps it is precisely because of this that it is difficult to update the passenger transport and system algorithms.
But this is by no means a reason for passengers to double their consumption, and the passengers' sense of experience is the cornerstone of 12306!
Source: Grandma Kim
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