On April 24, Mr. Zhao (pseudonym) from Jiangsu told reporters that on a business trip, he made an appointment for door-to-door Chinese massage on the Dongjiao Daojia platform, and at the end of the massage, the female technician suddenly lay on him, touched some parts of it, and asked him to "add a bell".
Mr. Zhao said that he refused the other party's request and complained to the platform. "Half a month has passed, and the platform has not explained to me. I don't know how this matter was handled, and whether the technician was punished......"
Mr. Zhao revealed that on the afternoon of April 6, he was tired from a business trip, so he used the Dongjiao Daojia platform to book a door-to-door massage in the hotel for more than 200 yuan, and the service content was Chinese massage.
"After 30 minutes, the technician rolled me over and took off my bathrobe and started massaging my legs. At first, it was normal, intentionally or unintentionally touching my private area, and at the end of the service, he took off his work clothes, lay on me, made some sounds, and stroked my private area on a large scale with his hand, asking for a bell. Mr. Zhao told reporters that he rejected the other party, and pretended to play with his mobile phone and began to record the evidence.
In the video provided by Mr. Zhao, the female technician lies on his body, touches Mr. Zhao's private area with her hand, and says, "Add a bell to someone's house, even if you upgrade it, little brother ......" Mr. Zhao said, "I don't want to do this." In the video, after the female technician took another order on the phone, she picked up her clothes and left.
"I feel insulted. Mr. Zhao told reporters that after the incident, he provided the video to the platform and complained, asking for a refund and compensation. However, at present, the platform only refunds and has no other processing results. "This technician massage is light and fluttering, and I didn't enjoy the normal massage service, and the refund is basic. Secondly, I was single at the end of the massage, but if I didn't hold it, it was breaking the law, and her behavior offended me. It has been half a month since the complaint, and the platform's reply is the technician's personal behavior, which has nothing to do with the platform and will not be dealt with otherwise. ”
On April 24, in response to Mr. Zhao's complaint, the reporter dialed the customer service hotline of Dongjiao Daojia, and a staff member said, "It has been verified that the order has been processed, there is a verification investigation, and there is no corresponding situation for the order." In addition, she said that the platform will never allow any non-compliant projects. "After the customer feedback, we will verify and deal with it, and if there is a corresponding situation, we will definitely severely punish the relevant technicians and hand them over to the public security for processing. ”
After that, the reporter added the customer service WeChat and sent Mr. Zhao's related video. She said that she would verify the situation as soon as possible and give feedback to the relevant staff for a reply. As of press time, no further response has been received.
The "Eastern Suburbs to Home" advertisement has repeatedly caused controversy
According to reports, in the overwhelmed elevator advertisements in the eastern suburbs, the pictures are one or more female technicians wearing uniform and lovely images, supplemented by words such as "24 hours, on call, door-to-door", which is widely regarded as "rubbing advertising". During this year's "315", due to problems such as "Huang Jia Zhong" and "No Service Without Zhong Jia", Dongjiao Daojia was named by many media. At that time, Dongjiao Daojia responded to the "pornography-related turmoil", saying that the platform was formal, and pornography was the technician's personal behavior. To this day, a search of the Black Cat complaint platform found that various complaints about the eastern suburbs are still frequent, including many "pornography" content, and the platform's "inaction" is also a popular complaint.
According to previous reports, as early as 2021, an advertisement for home delivery in the eastern suburbs in the elevator room of a community in Wuhan was complained by residents of the community because it "evoked reverie". After the Wuhan Jianghan District Market Supervision and Administration Bureau intervened in the investigation, it determined that the content of the advertisement violated public order and good customs, and the content of the brochure in the store also violated the Advertising Law, and reported the relevant situation to the relevant functional departments of Chongqing Municipality where the head office of Dongjiao Daojia is located.
In January 2022, the reporter followed up on this and learned that the Chongqing market supervision department had filed a case for investigation into the controversial advertising company of "Eastern Suburbs to Home, Door-to-door Massage".
Source: Xiaoxiang Morning News, Sina Hot Spot, Jingshi Live Broadcast, China Youth Network