Recently, a video that attracted a lot of attention on the Internet showed a Japanese passenger who was riding an online ride-hailing service and got out of the car because the master learned his nationality because "I can't pull Japanese people." This incident immediately sparked heated discussions among netizens.
Some people say that this is a display of patriotism, but more people believe that this is not "patriotism," but that there is a certain degree of objective prejudice and misunderstanding of other countries, and that it is "smearing" and discriminating against others without any reason.
In this regard, I think the latter view is more convincing. As a means of public transportation, the fundamental responsibility of online car-hailing is to provide travel services for passengers, and there should be no discrimination based on factors such as race or nationality. The attitude shown by the driver in this incident shows that he has a certain prejudice against the Japanese.
This prejudice may stem from an individual's historical memories and emotional factors, but it must not justify refusal to carry a passenger. And to misinterpret this behavior as "patriotic" is actually to implicitly "smear" and discriminate against others.
In today's context of increasingly frequent international exchanges, exchanges between people from all over the world will become more and more common. As a form of public transportation, ride-hailing should serve passengers from different countries and cultural backgrounds, rather than arbitrarily refusing to take passengers based on nationality. This will greatly harm the rights and experience of passengers, and will also make it difficult for the platform to go further in terms of international positioning and services.
In addition, from a deeper perspective, this also exposes a certain degree of strangeness and misunderstanding among the mainland public when facing other countries and cultures. With the development of science and technology and the deepening of the process of globalization, the communication between people in various countries will be an irreversible trend, and we need to further balance and guide the public's perception from the level of education and management.
Cultivate a positive and open-minded attitude towards accepting and embracing different cultures. In this regard, the ride-hailing platform and the management department still have a lot of work to do. On the one hand, drivers should be trained in civility and anti-discrimination to ensure that they treat guests from all over the world with kindness and respect.
On the other hand, the platform also needs to improve the relevant rules and regulations, clearly stating that passengers shall not be refused to carry passengers on the basis of nationality or race, and they will need to bear corresponding legal responsibilities in the event of a similar incident. At the same time, it can also provide multilingual services and other ways to make passengers from all over the world have a more convenient and efficient travel experience.
Write to the end
In the face of increasingly frequent international exchanges, our society still needs to do more work in the field of public services, eliminate prejudices and discrimination, and truly implement a fair and rational service concept. This is not only related to the travel experience of every passenger, but also determines whether the important industry of public transportation in the mainland can go further on the international stage.
We should generally cultivate a more open and enterprising international perspective, understanding and respect for others from different cultural backgrounds. At the same time, efficient public transport companies and authorities also need to guide the public to view such incidents correctly, and do a good job of their own rules and regulations to ensure that they provide high-quality services to passengers from all countries without discrimination.
Only through joint efforts to cultivate ideas and optimize management can we more and more witness the beautiful scenery of harmonious exchanges between different cultures in the mainland, and let more international friends feel humanistic care during their trip to China.
As the times progress, race and nationality will no longer be a boundary. I believe that as long as all parties persistently make up for the shortcomings, we will soon be able to build a truly open and inclusive pluralistic society, on which we can share the fruits of human civilization.
This will also achieve the Chinese nation's increasingly mature international vision and excellent public service level. In this new era, we still have a long way to go, but as long as we work hard to improve with an open mind, we will be able to usher in a bright future.