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Leave a warm and good impression of a city to travelers

author:China Tibet Net

China Tibet Network News Qinghai-Tibet Railway Xining Station Haidong Station has 18 high-speed trains here every day for a short time, and then roaring to the next station. This is a seemingly inconspicuous station, but it bears the burden and responsibility of connecting Qinghai Province with the mainland. If you take a moment to understand here, a moving story will substitute you like a warm current into it, and the deep truth and love will come to your face.

On December 18, 2023, a 6.2-magnitude earthquake occurred in Jishishan County, Gansu Province, and Haidong Station set up a "Party Member Commando" to carry out equipment damage and safety investigation of the line from Minhe to Ledu and Ledu to Ping'an in various parts of the station area to ensure the safe passage of high-speed rail after the earthquake. Encouraged by the vanguard and exemplary role of party members, Comrade Li Zonghu, an employee, and Zhang Min, who had just joined the party for less than a year, submitted an application for joining the party to the party organization at this critical moment and participated in the "party member commando". In addition to the investigation, Min Peng, the deputy stationmaster, didn't bother to rest to boil water and deliver food to everyone, and told everyone to be more careful. Everyone enjoyed the steaming meal on the front line, and their hearts were more motivated.

Leave a warm and good impression of a city to travelers

The picture shows helping others and taking care of the elderly and the disabled

Today, we would like to introduce here a comrade whose ancestral home is Zhuanglang County, Pingliang City, Gansu Province, his name is Huo Jinwei, and everyone calls him Huo Duty Officer. One of the characteristics of Huo on duty is that he is serious, implementing, and efficient.

On the morning of April 2, the D2732 high-speed train to Xi'an arrived at Haidong Station on time at 10:07. A passenger who got off the train at Haidong Station was negligent when he got off the train, and mistakenly took someone else's suitcase of the same color and style home, and rested at home for a while before realizing it. So, he took his suitcase and turned back to Haidong Station of the high-speed rail to explain the situation to the comrades at the security check. The security officer told him to go to the Huo duty officer. "It's as simple as that?" muttered the traveler.

Huo attendant received the passenger's appeal, immediately contacted the relevant personnel of the D2732 high-speed railway, and after a while, the picture of the passenger's luggage appeared on the screen of Huo attendant's mobile phone, and the passengers who lost their bags on the train also saw the photos sent by Huo attendant. The whole process was completed in less than five minutes! The passengers clasped the hand of the attendant Huo and thanked him repeatedly. Huo attendant said: "No thanks, the people's railway is for the people!"

Leave a warm and good impression of a city to travelers

The picture shows Huo on duty on the platform for safety guidance

Huo Attendant, 35 years old this year, graduated from the School of Management Engineering of Lanzhou Institute of Technology in 2012, and became a member of the Qinghai-Tibet Railway family through open recruitment in 2013. He has worked in Delingha Train Depot, Lhasa Train Depot, and Xining Railway Station. On July 1, 2023, when Lanxin Passenger Train resumed operation, he was sent to Haidong Station as a passenger attendant.

"There is no trivial matter in railway passenger transport", this is the motto engraved in the heart of Huo Attendant. He often said that General Secretary Xi Jinping emphasized that "the people's yearning for a better life is our goal." "For us railway people, we should try our best to meet the people's yearning for a better trip. Since July last year, he has devoted himself to his work with full enthusiasm every day, and we often see him helping the old, weak, sick, disabled, and pregnant to get off the bus, go up the stairs, and do things for passengers. He said that treating the affairs of passengers as a major matter, and seeing the big from the small can reflect the work attitude and style of a station. He suggested that everyone start with a cup of hot water and start with a warm answer, which brought the civilized service of Haidong Station to a new level. In view of the characteristics of the station, he focused his service on the elderly with a lot of luggage, the disabled in wheelchairs and pregnant women who were unfamiliar with the passage of the inbound and outbound routes. He always requires himself to practice basic skills, adhere to the usual service work with quality and quantity, even if a move or sentence must be practiced to make perfect, and there will be solutions and ways to solve problems.

Leave a warm and good impression of a city to travelers

The picture shows a group photo of Officer Huo and some comrades of the security inspection team

Regarding the future, Duty Officer Huo said: "Wearing this uniform, you must be worthy of this honor and mission." In the future, we will leave a warm and beautiful impression of the city to every passing tourist through better services. (China Tibet Network Correspondent/Cairen Dangzhi)

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