People who regularly take a taxi will find that Murphy's Law occasionally appears in Didi.
If you briefly introduce it, it is that when you take a taxi, you are ready to call a taxi at the intersection, but no one takes the order.
Or even if a driver takes the order, they may cancel the order in the middle of the process, causing us to have to wait more time when we take a taxi.
On the contrary, instead of setting aside time for preparation in advance, you can take a taxi directly at home, and you can get a taxi immediately, and after going downstairs, the driver may have to wait for the customer for a while. Why is that?
According to common sense, customers who have already taken a taxi on the road need more services, so why are those customers who are not in a hurry always able to get a taxi? This is actually directly related to Didi's algorithm.
1. Murphy's Law of Didi
It's not Murphy's Law, it's a problem with Didi's customer order algorithm. Didi's order algorithm shows that if you hail a taxi on the side of the road, Didi will not send a nearby car to take the order.
Because Didi knows that as long as the customer takes a taxi on the side of the road, it means that the customer may be in a hurry and is in a hurry to take a taxi, so it sends the order to a vehicle that is further away.
For the owners of Didi cars, after seeing these orders that are far away, they may not take the orders as soon as possible.
Because driving to the destination takes too long and is not very cost-effective.
Some customers have waited for a long time and find that there has been no car to pick them up, so they may choose to increase the price to attract more vehicles by increasing the price.
Then the car owner who is far away may choose to drive over to pick up the person after finding that the order has increased the price, because it is more economically cost-effective.
This is not harmful for Didi, because the more money is given, the more service tax Didi collects.
Therefore, in this process, only consumers are the real interests suffered.
On the other hand, those customers who hail a taxi at home.
When they are located, they are not on the side of the road, but at home, so Didi will acquiesce to these customers, they are not in a hurry, but will first give priority to the orders of these customers to those car owners who are nearby.
Therefore, when we take a taxi, it is best not to take a taxi on the side of the road on a fixed occasion or at home, but to get a taxi faster.
Second, online car-hailing has advantages over taxis
In recent years, there have been some controversies about online car-hailing. Some people say that online car-hailing is unsafe, and online car-hailing has crowded the original taxi market, etc., but objectively, online car-hailing does have some advantages over taxis.
For consumers, when taking a taxi, they need to wait on the side of the road, and there are taxis passing by in the area where they are taking a taxi, so that they can get a taxi.
If you are in some of the more remote areas, the waiting time is very long, and some taxis may choose to refuse to pick up customers.
Although taxis are not allowed to refuse customers, there are some taxi drivers who refuse to take customers for various purposes.
On the other hand, on various online car-hailing platforms, including Didi, drivers cannot cancel orders casually, and if they cancel orders too many times, they will have to deduct money.
And no matter where you are, as long as there is an online car-hailing service nearby, you can catch an online car-hailing without waiting too long.
Not to mention that taxis in some places do have the problem of poor regulation. There are some taxi drivers who may circumvent their customers in order to make more money.
On the other hand, the driving route of online car-hailing is strictly stipulated by the platform's APP, and if it deviates from the route platform, it may be held accountable.
Therefore, compared with taxis, it is not easy to be detoured and deceived by sitting long.
It is precisely because of these advantages that online car-hailing can be so popular with everyone, and even gradually replace taxis. But ride-hailing is just as problematic.
For example, the problem of Didi's algorithm that we are talking about today, Didi clearly knows that customers who take taxis on the side of the road may be in a hurry, but it still uses the algorithm to not give priority to these customers. It can end up delaying things for these customers.
Therefore, the supervision of online car-hailing platforms should also be strengthened, and online car-hailing should not be allowed to become a second taxi system.
epilogue
From an objective point of view, the future of online car-hailing is still very bright. There are indeed various problems with online car-hailing, but in China, almost every citizen has the possibility of taking a taxi, and the existence of online car-hailing platforms has also helped the country solve many employment problems.
In the past few years, there has also been a large number of people who can drive, and there has been an influx of people into online ride-hailing platforms. The existence of online car-hailing has indeed helped many people who can't find a suitable job for a while, and temporarily solved the work problem.